NYC Tech Jobs and Startup Jobs

41

Strategic Finance Associate

Via
Greater NYC Area
9 hours ago
As Strategic Finance Associate you will help build sophisticated financial analytics capabilities at Via and guide / inform the Company’s operational strategy. This person will help drive evaluation of key business initiatives, evaluate performance and growth to make strategic recommendations to senior management and the BoD, prepare investor-facing materials, participate in cross-functional projects with various teams at Via, and improve financial tracking and budgeting to support Via’s continued growth across consumer and B2B businesses.

Strategic Finance Associate Principal

Via
Greater NYC Area
9 hours ago
As Strategic Finance Associate Principal you will help build sophisticated financial analytics capabilities at Via and guide / inform the Company’s operational strategy. This person will help drive evaluation of key business initiatives, evaluate performance and growth to make strategic recommendations to senior management and the BoD, prepare investor-facing materials, participate in cross-functional projects with various teams at Via, and improve financial tracking and budgeting to support Via’s continued growth across consumer and B2B businesses.

Revenue Strategy & Operations Associate

Via
Greater NYC Area
9 hours ago
As a Revenue Strategy & Operations Associate, you will be responsible for driving revenue growth in Via’s consumer and partner cities by working towards both unit-economics and P&L targets. You will achieve those goals by generating data-driven insights, developing pricing strategy, and deploying new product features. You’ll work closely with operations teams, financial analysts, product experts, engineers, and data scientists to develop ideas, deploy tests, and understand results. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.

Revenue Strategy & Operations Principal

Via
Greater NYC Area
9 hours ago
As a Revenue & Strategy Operations Principal, you will be responsible for driving revenue growth in Via’s consumer and partner cities, owning both unit-economics and P&L targets. You will achieve those goals by generating data-driven insights, developing pricing and executing pricing strategies, and leading cross-functional efforts across teams. You’ll work closely with operations teams, financial analysts, product experts, engineers, and data scientists to develop ideas, deploy tests, and deliver results. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.

Partner Support Specialist

Via
Greater NYC Area
9 hours ago
You will serve as the front line, speaking with driver partners face-to-face, to help improve their first experience with Via or manage their accounts. Thrive in a fast-paced environment tackling an array of customer issues. Become an expert on our services and spread the love of Via everywhere. Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams.

Product Support Specialist

Via
Greater NYC Area
9 hours ago
The Product Support team is the connective tissue between our Customers, the Partner Success Managers, and our Product & Engineering Team in Tel Aviv. We resolve client issues, investigate root causes, partner with teams across the organization to drive innovation with the goal of improving our customers’ experience and drive retention. We are the oil that lubricates Via’s B2B engine and makes it so successful!

Partner Success Principal

Via
Greater NYC Area
9 hours ago
As Partner Success Principal on Via’s platform partnerships team, you will build and maintain long-lasting relationships with partners using Via’s on-demand transit solution (public transit agencies, corporations, colleges, and other transportation providers). You will be responsible to provide strategic insights on their operations, support them during different phases of their growth and be a sounding board in their operations decisions. You will be responsible for increasing partners’ satisfaction, platform usage, and retention of our clients by acting as their trusted advisor and as their voice to other parts of the organization. You will monitor the daily operations of our partners' deployments and play a key role in driving the continuous improvement and growth of their service, enabling Via to retain valued clients and drive long-term revenue growth.

Operations Support Specialist

Via
Greater NYC Area
9 hours ago
Operations Support Specialists will provide the ground support necessary to ensure the program's success. You'll monitor and ensure quality standards of the ongoing service, troubleshoot rider and driver issues as they occur in real time, and support driver recruitment efforts.

Operations Principal

Via
Greater NYC Area
9 hours ago
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

IT Manager

Via
Greater NYC Area
9 hours ago
Oversee and improve Via’s NYC information technology systems and infrastructure. Build and run a system for troubleshooting tech issues for Via employees. Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees. Help manage the rollout of new tools and technology. Work with our business operations team to help set up new Via offices across the US and abroad. Manage user access and permissions to Via’s Cloud apps. Proactively manage our upcoming needs as Via continues to grow.

Head of Partner Success

Via
Greater NYC Area
9 hours ago
As the Head of Partner Success on Via’s Partnerships Team, you will help shape the way that Via supports and interacts with its platform partners -- public and private sector transportation organizations leveraging Via’s software to power the daily operations of their dynamically-routed, on-demand transit systems. You will play a transformative role in helping partners around the globe grow their services, making them more efficient to ensure their success. You will work closely with Partnerships and Sales leadership and Via’s broader Partner Success team to establish scalable processes to facilitate client management, day-to-day support, and professional services as they relate to Via’s platform business.

Head of Tax

Via
Greater NYC Area
9 hours ago
Design and execute short and long-term tax strategies in support of Via’s international expansion.  Manage external tax advisors to support key tax projects and initiatives. Manage the global tax calendar and oversee preparation and filing of all federal, state, local, and international tax compliance obligations.  For new domestic and international markets, identify tax compliance and reporting requirements and manage timely tax registrations. Manage Via’s transfer pricing policy and maintain required transfer pricing documentation. Prepare the consolidated income tax provision for the US parent and foreign operations.

Global Marketplace Economics Principal

Via
Greater NYC Area
9 hours ago
As Global Marketplace Economics Principal, you will play an integral role in formulating Via’s global marketplace strategy as we push on achieving profitability and growth objectives. You will lead a team to efficiently operate our real-time service and to push strategic initiatives. You will improve operational processes, design financial analyses, and work with our R&D team on next-gen product features. You will collaborate with a top-notch, global multidisciplinary team to brainstorm and analyze solutions to ensure our service runs flawlessly.

General Manager

Via
Greater NYC Area
9 hours ago
As General Manager of Via’s newest business line, you won’t be working from an expansion playbook – you’ll be writing it. The GM role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding entrepreneur to shape the operation of our game-changing service. You’ll need to be a consummate marketer, an operations workhorse, and an exceptionally creative problem solver.

Global Marketplace Economics Associate

Via
Greater NYC Area
9 hours ago
As a Global Marketplace Economics Associate, you will play an integral role in formulating Via’s global marketplace strategy as we push on achieving profitability and growth objectives. You will build financial analyses and operational processes that inform key strategic decisions and address challenges we face as a dynamic fast‐growing company. You will collaborate with a top-notch, global multidisciplinary team to brainstorm, implement, and analyze solutions to optimize our service and ensure that it runs flawlessly.

Director of Rider Growth

Via
Greater NYC Area
9 hours ago
As Director of Rider Growth, your mission will be to scale a team of professionals and spearhead the rider growth efforts across all Via consumer markets in North America and Europe. You will be managing the customer lifecycle funnel and will be responsible for launching and scaling acquisition channels, setting up new rider incentives, and developing strategies to acquire, convert, engage, and retain riders on the Via Platform. Working closely with Via’s General Managers and the Brand and Creative team, you will be leading a team of marketing professionals and growth hackers, and will be responsible for driving Via’s growth across all our global markets.

Central Field Manager

Via
Greater NYC Area
9 hours ago
Ensure operational excellence, customer satisfaction, and an unbelievable customer experience. Manage driver supply to ensure that we have the right number of drivers on the road at a given point of time. Prioritize operational issues as a real-time point of contact and provide creative solutions when needed. Respond to customer feedback and live customer issues. Tirelessly work to scale operational processes and systems to drive rapid growth.

Customer Experience Associate

Transfix
Greater NYC Area
1 day ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
1 day ago
+26
Train and walk carrier through carrier Standard Operating Procedure. Monitor and document carrier performance. Train drivers and dispatchers on app utilization. Update status throughout the life of a shipment. Escalate issues that arise with carriers and/or shipments to Carrier Success Escalations, Carrier Management Team Leads and Account Managers. Ensure that we provide an overall positive experience with carriers. Maintain constant communication with carrier throughout the life cycle of the shipment. Work cross functionally with other carrier support representatives to ensure customer satisfaction is maintained throughout all regions.

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
4 days ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

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