NYC Tech Jobs and Startup Jobs

350

Global Product Marketing Manager

Celonis
Greater NYC Area
6 hours ago
+12
As a Product Marketing Manager, you will have the opportunity to help define part of Celonis Intelligent Business Cloud, a mission-critical operational intelligence software solution. You will be an integral part of the high-energy Marketing team, helping to position Celonis’ AI-infused products and scale a rapidly growing go-to-market effort. You will own the external facing product positioning and internal field facing enablement for one of the Celonis products. In this role, you will be a key link between Marketing, Sales, Customer Success, Partner Management, Product, and Executives.

Global Solution Marketing Manager

Celonis
Greater NYC Area
6 hours ago
+12
As a Solution Marketing Manager, you will have the opportunity to help define part of Celonis Intelligent Business Cloud, a mission-critical operational intelligence software solution. You will be an integral part of the high-energy Marketing team, helping to position Celonis’ AI-infused solutions and scale a rapidly growing go-to-market effort. You will lead the go-to-market efforts for your specific solution: one of Intelligent Service, Intelligent Procurement, Intelligent Revenue Management, or Intelligent Sales. In this role, you will be a key link between Marketing, Sales, Customer Success, Partner Management, Product, and Executives.

Performance Marketing Manager

Celonis
Greater NYC Area
6 hours ago
+12
As a Performance Marketing Manager at Celonis, you will grow exponential demand and engagement by managing the execution and optimization of all our paid search, display and paid social campaigns (Google AdWords, LinkedIn, Twitter, etc.), including budget responsibility, testing etc. In your daily job, you are working closely with external creative and content marketing agencies to create digital assets, write marketing copy and bring your ideas to market through digital marketing. You collaborate with the digital and local field marketing teams to run global campaigns as well as to support local omnichannel marketing campaigns. You bring the demand generation at Celonis to the next level by delivering reports, insights and optimization recommendations for all marketing platforms managed by you.

Experienced Software (SaaS) Trainer

BuildingLink
Greater NYC Area
10 hours ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved.   Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Coach and support new team members and the larger team.

Director, Revenue Operations

1stdibs
Greater NYC Area
10 hours ago
Here at 1stdibs we are creating a world-class luxury online lifestyle destination. As we continue to scale, we are looking for a Director of Revenue Operations to join us to support both the sales and service teams across our B2B and B2C platforms. At 1stdibs we are focused on ensuring our clients always have a beautiful experience with us and, as we scale, our operations team needs to continue to drive innovation to keep up with our clients -

Software (SaaS) Customer Support

BuildingLink
Greater NYC Area
10 hours ago
+10
Serve as the customer’s primary point of contact and resolve customer questions and complaints over the phone and through email.  Own customer issues, complaints, and questions from start to finish, including proactively following up until the issue is resolved. Deliver a consultative experience to understand and solve for the customers’ pain points.  Investigate program bugs/issues that will then need to be tracked and fixed.   Provide solutions and troubleshooting that can include coming up with creative work-arounds.  Gain expert domain knowledge of our product and applications and contribute to their on-going development and improvements.   Coach and support new team members and the larger team. Work on other projects as assigned.

Junior Presentation Designer

VidMob
Greater NYC Area
10 hours ago
Overview We’re looking for a Junior Presentation Designer to support sales and business development with stunning presentations and marketing collateral.  VidMob powers the world’s biggest brands (and many emerging ones) with video, so our presentation designs are innovative and motion-rich. We seek an individual who is passionate about creativity and can visualize stories with captivating graphics and typesetting.  The ideal candidate lives

Senior Engagement Campaign Specialist

Newsela
Greater NYC Area
11 hours ago
+34
Newsela is looking for a campaign engagement professional to drive usage of our core products. Were looking for someone who is data-driven but creative, has built new campaigns from scratch, thrives in a fast paced environment, and has successfully executed complex lifecycle email and social campaigns. You will manage the campaign engagement plan and execution with responsibility for turning low usage customers into power users. You will work closely with our internal Community, Sales, and Account Management teams to ensure high levels of client use, meet current business objectives, and expand the reach of our client contact to increase client engagement and account renewal.

Customer Experience, Senior Analyst (Operations)

Stash
Greater NYC Area
11 hours ago
+16
Create and translate complicated analyses into actionable insights and feedback loops across the organization. Drive quality measurement processes and reporting at representative, organization and larger company level. Maintain internal tools and recommend new ideas to support Customer and Agent success. Perform both regular (weekly, monthly, quarterly) and ad hoc analyses around key business questions that pertain to the CX department. Build and maintain reports, models, and dashboards around key CX metrics to monitor and improve performance for the CX Team across Zendesk, Excel and Looker. Work with BPO Partner(s) and Green Dot to provide systematic improvements in NPS, VOC, and other quality and satisfaction efforts. Be proactive in identifying the cause of end-user, and agent knowledge gaps and escalate training needs. Support rollout of marketing initiatives and new products with a focus on change management and education. Direct customer support as required to understand issues and support larger CX team.

Client Solutions Analyst

Simon Data
Greater NYC Area
11 hours ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Implementation Associate

Knotel
Greater NYC Area
18 hours ago
+18
Reporting into the Head of Customer Success and working alongside our Customer Success Managers, the Customer Success Associate will work with new and existing Members to ensure they achieve success in their partnership with Knotel throughout their full customer lifecycle. S/he/they will collaborate with members to address their evolving office needs, strive to increase retention, reduce churn and drive sales.

Director of Supply Chain

Director, Real Estate Expansion

IT Service Operations Engineer

Space Operations Vendor Manager

Director, Development

Purchasing Associate

Space Operations Manager

Field Marketing Coordinator (Part-time)

Communications and Culture Senior Associate

Chief of Staff

Corporate Transformation Manager

Real Estate Operations Manager

IT Service Delivery Technician

IT Service Operations Technician

Director, Real Estate

Asset Manager

Sales Development Representative

CRM Marketing Manager

Load 10 more jobs19 jobs at Knotel

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
18 hours ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Brand Manager

Harry's
Greater NYC Area
18 hours ago
+17
About the team The Harry’s Marketing team comprises an Innovation team (focused on men’s care categories beyond shave), an Insights team, an in-house Creative team, a PR, Social & Partnerships team and a Brand Marketing team (focused on our core shave business), this role sits within the latter. The Harry’s Marketing team also works closely with Shopper Marketing (which reports in to the retail sales team) and the acquisition and email marketing

DTC Director (Flamingo)

Director of Distribution, North America

Director, Customer Experience

Part-time Customer Experience Associate (Flamingo)

Executive Assistant to Executive Leader

Senior Brand Manager, Innovation (Flamingo)

Growth Senior Associate (Flamingo)

Director of Consumer Insights, Harry's Ventures

Executive Assistant to the Chief Commercial Officer

Senior Brand Manager, Innovation

Load 7 more jobs11 jobs at Harry's

Senior Technical Trainer

Turbonomic
Greater NYC Area
18 hours ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

Director of Business Operations

Reonomy
Greater NYC Area
1 day ago
+20
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Marketing Content Writer & Pre-Sales Analyst

Enfusion
Greater NYC Area
1 day ago
Enfusion has an immediate opening for a Marketing Content Writer & Pre-Sales Analyst in our New York office. We are looking for a motivated individual interested in a career in Sales and Marketing to join our team. You will use your experience and expertise in writing to support various strategic marketing initiatives by developing effective and highly compelling content for marketing purposes. You will also work closely with Marketing, Sales and

Executive Assistant

Updater
Greater NYC Area
1 day ago
+18
The Executive Assistant will serve as an essential partner to our CEO, David Greenberg. This position is the dream job for someone who has what it takes to meet the challenges of supporting an executive at one of New York City’s fastest growing startups. Our ideal candidate will exercise extraordinary judgment and discretion, will be adaptable to changing environments, shifting priorities, and different personalities, and is extremely passionate about helping grow a business! This EA will be an integral member of the Updater team.

Implementation Lead

Hive
Greater NYC Area
1 day ago
+22
The Customer Success team at Hive focuses on delivering active Hive users, who live in Hive through their working day. A great implementation lead is first and foremost a driven project manager who is equally comfortable at C-Level and with front line users. They should have a great nose for opportunities and work closely with Sales to identify and close those. Please note, this is not a classic account management role, it’s much more project

Sales Operations Manager

Hive
Greater NYC Area
1 day ago
+22
As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience

Operations Coordinator

Hive
Greater NYC Area
1 day ago
+22
Hive is one of the fastest growing startups in NYC, helping teams at leading companies like Starbucks, Uber, IBM, Marriott, and WeWork move faster with our productivity platform. We are looking for an Operations Coordinator to assist our rapidly growing team. You will have the opportunity to directly impact the business across strategic operations, human resources, finance, and office management. You will play a key role in shaping the future of

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