Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

226

Agent Team - Assistant - Brooklyn

Compass
Greater NYC Area
3 hours ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of correspondence, and more. 

Director of Inventory Strategy & Operations

Senior Workplace Operations Associate

Agent Team - Agent Assistant - New York City

Agent Team Assistant - Westchester

Agent Team - Executive Assistant - New York

Executive Assistant to CEO

Executive Assistant

Agent Team - Administrative Assistant - Brooklyn

Agent Team - Administrative Assistant - New York

Agent Team Administrative Assistant - New York

Load 7 more jobs11 jobs at Compass

Business Operations Manager (Strategy and Operatio…

Namely
Greater NYC Area
3 hours ago
+24
We’re looking for a Business Operations Manager to identify and pull the levers to move our business forward as part of our growing Strategy & Operations team. You’ll identify and solve complex problems through both quantitative and qualitative analyses—and then execute on the solutions to make a meaningful impact on Namely’s business. To do it, you’ll use leadership and interpersonal skills to build strong relationships, inspire change, and collaborate cross-functionally to see it through. You'll work closely with others but operate autonomously, using your analytical thinking and problem solving skills to focus your efforts.

Director, Client Success

Benefits Consultant

Executive Assistant

Overnight Guest Experience Specialist

Domio
Greater NYC Area
5 hours ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Reservations Coordinator

Domio
Greater NYC Area
5 hours ago
+32
Verify billing accuracy for all reservations. Maintain OTA extranets with updated descriptions, commission payments, images, and promotions. Audit reservations to ensure all OTA bookings are reflected in PMS. Check for overbookings and relocate guests accordingly. Coordinate calendar for internal travel. Maintain accuracy in scheduled guest communication. Work closely with the Guest Experience and Revenue teams to create a world class experience and maximize revenue opportunities.

Senior Events Manager

Stack Overflow
Greater NYC Area
5 hours ago
+27
Stack Overflow is seeking a Senior Manager to lead the development of our events strategy. This individual will manage all aspects of Stack Overflow’s presence at conferences and own events for clients and prospects. The ideal candidate has robust event management experience and an entrepreneurial mindset. The role offers the opportunity to build an events practice within a growing team. While the senior manager will start as an individual contributor, they will grow their team over time.

VP of Customer Experience

Teachable
Greater NYC Area
5 hours ago
+29
As the Vice President of Customer Experience at Teachable, you will lead the Customer team and major initiatives that impact tens of thousands of creators. You will be a member of the executive team, reporting to the CEO, and will be responsible for building and executing a high-quality, sustainable long-term strategy while nurturing the high-performing team we have today.

Customer Experience Associate

Honest Buildings
Greater NYC Area
6 hours ago
+23
We are looking for a customer-oriented problem solver to join our growing Customer Experience team. You will be the face of Honest Buildings for some of the largest commercial real estate owners in the world, and work closely with clients and their vendors. We have a hands-on approach to working with our customers at Honest Buildings and the Customer Experience team is central to carrying out that mission. RESPONSIBILITIES Own product education

Operations Manager - Case Management

Policygenius
Greater NYC Area
11 hours ago
+18
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which: ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Case Management Associate - Property & Casualty

Client Experience Associate - Life Insurance

Junior Case Management Associate - Life Insurance

Junior Customer Success Associate

Case Management Associate - Life Insurance

IT/Tech Operations Manager

Office Operations Manager

Sales Manager - Auto & Home

Junior Case Management Associate - Disability Insurance

Case Management Associate - Advanced Planning

Load 7 more jobs11 jobs at Policygenius

Associate Client Support Specialist, White Glove S…

Yext
Greater NYC Area
11 hours ago
In this role, you’ll be interfacing with our entire Enterprise product suite including Pages, Reviews, Listings, Knowledge Assistant and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers.

Senior Client Success Manager, Partner

Client Training Manager, Client Success Operations

Vice President, Global Support

Facilities Manager

Implementation Manager

Client Success Manager, Enterprise

Associate Client Support Specialist

Load 4 more jobs8 jobs at Yext

Director of Administration & Facilities

Riskified
Greater NYC Area
11 hours ago
+19
Plan and coordinate administrative procedures and devise ways to streamline processes. Assess team performance and provide coaching and guidance to ensure maximum efficiency. Ensure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary requirements. Monitor costs and expenses to assist in budget preparation. Oversee facilities services, maintenance activities and tradespersons (e.g electricians). Organize and supervise other office activities (recycling, renovations, office event planning etc.). Ensure operations adhere to policies and regulations. Keep abreast with all organizational changes and business developments. Liaison to external office vendors, landlord, etc.

Client Services Specialist (Evening Hours)

1stdibs
Greater NYC Area
11 hours ago
As our marketplace continues to expand, we are seeking ambitious, hard-working, smart, tech-savvy applicants with superior communication skills (verbal and written) to support this growth and to provide a winning customer service experience. Our Client Services Specialists are tasked with assisting customers and dealers with a variety of questions and concerns in an efficient and timely manner, via email and phone. The team is continually making

Head of Network

TrialSpark
Greater NYC Area
16 hours ago
+20
Today, the biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse. At TrialSpark, we don’t believe it has to be this way. Through technology and a new operational model, we’re reimagining how clinical trials are run, with the mission of bringing new treatments to patients faster.

Director of Enterprise Customer Success

Sisense
Greater NYC Area
11 hours ago
+17
We Are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. We disrupt the Business Intelligence market. Our product allows business users to analyze humongous amounts of data without being experts and without help from IT. How? By building on a set of unique and cutting edge technologies, wrapped up in a killer product. What Are We Looking For? We are

Manager - Change Management and Customer Education

Box
Greater NYC Area
16 hours ago
+19
Purpose  It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without helping our customers change the way they think about their digital workplace. As the Manager of the Change Management and Education team in NYC, you'll play a pivotal role in expanding the Change Management and Education business in the Eastern region, providing user-adoption and Change Management thought leadership

Enterprise Renewals Manager

Workplace Services Administrator

Sr. Customer Success Manager - New York

SAP Technical Architect

UiPath
Greater NYC Area
1 day ago
+33
As an SAP Technical Architect, you will be responsible for identifying new opportunities to apply UiPath’s RPA platform across a vast SAP customer base, designing and building accelerators tailored to the ERP sector, specifically for SAP architecture, infrastructure, and ecosystem. You will join the delivery team as necessary to stay in close touch with our customers, garnering input for improving our offerings directly from them. You feel comfortable in customer facing, consultative engagements, where you may also be responsible, along with a team of engineers, for assisting customers in implementing, configuring, and customizing our solutions to their environments.

Event Manager Americas

Head of Facilities & Office Culture - Americas

Director Americas Global Product Support

Global Alliance Director

Global Account Manager-CPG and Communication

Infrastructure Engineer

Load 3 more jobs7 jobs at UiPath

Director of Customer Experience (CX)

Updater
Greater NYC Area
1 day ago
+18
We’re looking for a Director of Customer Experience to run and evolve the function overall. In this role, you will define customer service policies, set and track KPIs, create staffing models that align with the Updater business seasonality and our ability to support multiple business lines. Our ideal candidate prioritizes customer experience in their approach; recommends change; brings process innovation, possesses a strong sense of ownership while working cross-functionally and has the ability to act quickly and respond in a fast-paced environment.

Director of Operations

BetterCloud
Greater NYC Area
1 day ago
+20
We’re currently hiring Director of Operations to help drive operational excellence across our go-to-market teams through low friction processes and development of technical solutions that are purpose bit for the challenge at hand. In this role, you will directly manage a team of two and report into the VP of Financial Planning & Analytics

Technical Support Engineer

Smartly.io
Greater NYC Area
1 day ago
+13
As a Technical Support Engineer, you are an expert at solving customer problems. You’ll be part of an internal engineering team working with some of the largest and most advanced online performance marketers globally. You’ll be a vital component in ensuring world-class service to our customers.

Technical Operations Specialist

Grubhub
Greater NYC Area
1 day ago
+24
We’re currently looking for an amazing Technical Operations Specialist to play a critical role in keeping our partners happy and our systems running smoothly. The ideal candidate is passionate about resolving technical issues and leading deployment projects that are essential to our partners' success. You are technically savvy, have a can-do attitude, and know what it means to go above and beyond as an advocate for Grubhub!

Office Coordinator (NYC)

Operations Manager

Motivate LLC
Greater NYC Area
1 day ago
+23
Motivate is looking for an Operations Manager (Valet Service) to join the Service Delivery department within Citi Bike. The Service Delivery Department is responsible for ensuring that customers can find both available bikes that they can check-out to start their trip, and available docks for which they can return their bikes to end their trips. To fulfill demand in our markets, we continue to expand our efforts to innovative non-motorized

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,010
Min: $35K
Max: $150K
Office Manager $60,600
Min: $40K
Max: $88K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,667
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $84,766
Min: $12K
Max: $145K
Operations Manager $86,517
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,167
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $181,000
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $218,216
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software

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