Operations Jobs in NYC


Senior Manager, Pharmacy Fulfillment

Greater NYC Area
9 hours ago
Build Your Portion of the Pharmacy Business: Pharmacy is a new, fast-growing team at DoorDash, and we’re looking for entrepreneurial leaders to help accelerate our efforts. Drive Outcomes Across the Pharmacy P&L: As a business owner, you’ll be accountable for the business goals and objectives that you set with your team. Partner With Digital & Enterprise Pharmacy Partners: There is tremendous innovation happening across the pharmacy sector, and we’re lucky to serve these partners everywhere they operate. Test & Deploy New Products: Work closely with our product and engineering teams to develop new products for our partners.  Collaborate With Internal Stakeholders: Our team can’t succeed alone. We depend on cross functional partners like product, engineering, supply, support and finance to drive business outcomes for our partners.

Senior Strategy & Operations Manager, Supply

Manager, Quality and Supply Operations

Senior Manager, Quality and Supply Operations

Senior Manager, Pick-Up

Load 1 more jobs5 jobs at DoorDash

Director of Media Trading

The Trade Desk
Greater NYC Area
9 hours ago
We’re looking to build out our Trading team with individuals who get excited about developing and executing client onboarding plans that ensure their advertising campaign success. This entails training and mentoring customers on how to achieve their objectives through real-time bidding with our cutting-edge buying platform. We work closely with the Account Management teams to study campaign performance data, identify areas for improvement, and implement enhancements to drive business.

Director, Business Development

General Manager, Subscription Retention

Rent the Runway
Greater NYC Area
9 hours ago
Rent the Runway is looking for a strategic business leader to drive and manage its rapidly growing subscription business. You should be a self-starter with immense curiosity and strong analytical skills as well as an interest and/or background in e-commerce and direct-to-consumer businesses. As the GM of Subscription Retention, you will guide the overall strategy of our subscription experience. You will set north star business goals and guide the business roadmap to achieve them, partnering closely with cross functional Product, Operations, Customer Service and Finance teams to deliver the business.

Store Experience Associate

Team Lead, Customer Experience

Director, Information Technology

Manager, Logistics

CX Operations Associate


Office Operations Manager

Team Lead, Operations

Manager, Operations

Claims Team Lead

Sr. Manager, Dry Cleaning Operations

Network Architect

Sr Manager, Operations

Store Operations Manager

Operations Associate

Weekend Team Lead, Customer Experience

General Manager, Operations

Load 10 more jobs18 jobs at Rent the Runway

Wow Specialist

Primary Kids
Greater NYC Area
9 hours ago
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Executive Assistant

Greater NYC Area
9 hours ago
Work closely and effectively with the CEO and SVP of Business Development to keep them well-informed of upcoming commitments and responsibilities. Administrative Tasks: Individual calendar and department calendar maintenance, scheduling meetings, coordinating travel, answering phones, maintaining contact sheets, and ordering and maintaining supplies. Coordinating all Leadership Team events, off-sites, and meetings, including all the logistics involved (space, calendar invites, agendas, correct attendees, food, etc.).

Special Orders Assistant

Moda Operandi
Greater NYC Area
9 hours ago
Liaison effectively and expediently with all internal and external partners required to close special order requests and drive sales. Facilitate all Special Order communications, operations, and processes at a luxury experience level. Partner with Stylists to understand and prioritize the Special Order business. Manage the entire process for stylist requests, from inquiry through the sale. Communicate with Merchant team and/or vendors for product information required. Understand and follow-up on competitive pricing for merchandise requests. Gather and execute all information for import sheets, product descriptions, and purchase orders for Stylist Requests. Escalate Special Order issues to Senior Client Experience Manager and Merchandising as needed. Partner with Marketing team to recap, filter, and analyze merchandise request, to determine where the volume exists—by vendor, Stylist, region, and customer tier categories. Import stylist POs and assist in assortment creation. Manage the education of new brands to the stylist team. Schedule training and showroom clinics as needed. Run weekly selling reports and TS results reports.

Senior Software Engineer - NetSuite

IT Service Desk Technician

Head of Strategy & Business Development

Customer Success Advocate

Greater NYC Area
9 hours ago
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Technical Support Engineer

Greater NYC Area
9 hours ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

IT Manager, Support

Flatiron Health
Greater NYC Area
10 hours ago
In this role you will manage, develop, and coach a team of 5 IT Support Engineers and help us build a service-focused support experience for our employees. A typical day will include ensuring that all support tickets are assigned, working with the IT support team to ensure SLA and targets are being met, responding to support requests (yes, you’ll also be supporting our employees)...

Manager / Senior Manager, Patient Safety Programs

EMR Integration Support Engineer

Executive Assistant

Customer Support Manager

Manger/Senior Manager, Real World Evidence Operations, Regulatory

Customer Support Associate

IT Support Specialist, Abstraction

Associate Clinical Director (NP or PA)

Engagement Manager

Director, Unstructured Data Processing Operations

Director, Corporate Communications

Abstraction Quality Operations Manager

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

Director, Patient Safety Programs

Associate Technical Support Engineer, Provider Software

Load 10 more jobs17 jobs at Flatiron Health

Hotels Supply Business Development Manager

Greater NYC Area
21 hours ago
As Business Development Manager you would initiate and establish partnerships with hotel suppliers in the US and certain international destinations to secure the best hotel deals for Hopper users. At Hopper you can have an immediate impact in a high-growth environment and you will be joining Hopper’s fastest growing business unit. Prior experience in hotel distribution is preferred. The strongest candidates will be able to intuitively communicate Hopper’s unique value proposition and frame our benefits to hotel suppliers.

Customer Advisory Manager

Greater NYC Area
21 hours ago
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Customer Advisory Director

Director Advisory Services

Application Support Engineer

Compliance Officer

Executive Assistant

Load 2 more jobs6 jobs at Collibra

GRC Analyst

Greater NYC Area
21 hours ago
Our GRC team is looking for a creative, diligent, technical, and experienced IT compliance and security risk professionals with a background in SOX IT controls implementation, regulatory controls requirements, process improvement, and security risk analysis.

Facilities & Workplace Services Lead

Director, Enterprise Growth

Systems/Data Analyst, Pricing

Manager, Workplace

Greater NYC Area
22 hours ago
As part of Justworks People & Talent department, our Workplace team is charged with ensuring our physical infrastructure, space & amenities support a safe and productive work environment, amplify our culture and meet our growing, diverse needs. The Manager, Workplace will work closely with the Senior Manager, Workplace to oversee our daily facility operations i.e. corporate purchasing, kitchen/pantry, office moves/space planning, janitorial, as well as manage the front desk, Workplace Coordinators and external on-site contractors and/or temps all while ensuring that our operational practices help support a positive employee experience. This role will also assist the Senior Manager with implementation and ongoing management of Justworks’ Health & Safety.

Director, Internal Audit

A/V Engineer

Information Security Analyst

Strategic Customer Success Manager

Greater NYC Area
22 hours ago
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Studio Front Desk Crew (Part-Time)

Greater NYC Area
22 hours ago
We are seeking passionate, customer service focused, positive and hard-working individuals with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is creating an environment where everyone feels welcome. 

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Senior Network Architect

Senior Network Engineer

Network Engineer

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Prototype Shop Manager

NetSuite Functional Consultant

ERP Functional Specialist

Manager, Logistics (DE)

Load 10 more jobs20 jobs at Peloton

Insurance Customer Experience Associate

Greater NYC Area
1 day ago
Better is looking for a Customer Associate to join our internal insurance agency, Better Cover. You are going to be instrumental in the development of a profitable, national, multi-line insurance entity that we’re building to help get borrowers home.   Specifically, you will be responsible for helping us create and implement an industry leading customer-first experience. You’ll be given a lot of responsibility early on, and your drive, ability to juggle multiple priorities, and high attention to detail will be crucial to your success on this team. The ideal candidate is an experienced insurance professional and highly organized communicator who consistently makes sound decisions, all while maintaining composure in a fast-paced environment. You will be interacting directly with customers and policyholders via phone, email, and text to ensure they have the best possible experience with Better Cover. We are looking for individuals who build rapport quickly and bring positive “can-do” energy to their work and team. 

Customer Success Specialist

Processing Expert Manager

Director of Facilities

IT Systems Engineer

Lead SOC Analyst

IT Systems Administrator

Real Estate Customer Experience Analyst

Manager, Business Operations: Real Estate

Load 5 more jobs9 jobs at Better.com

Director, Public Policy

Greater NYC Area
1 day ago
Conceptualize, execute, and represent Grubhub’s legislative and regulatory programs across federal, state, and local levels of government. Foster positive relationships with business and government leaders, as well as well as other constituencies important to our business. Act as Grubhub’s representative in all legislative and policy meetings, hearings, and other events. Spearhead and own all industry and coalition relationships. Hire and manage external policy consultants. When appropriate, act as an external spokesperson for Grubhub.

Client Relations Associate

Facilities Manager

Client Success Manager

Customer Success Advocate (3pm - 12am EST Shift)

Greater NYC Area
1 day ago
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Customer Success Representative

Greater NYC Area
1 day ago
Responsible for prospecting, qualifying and generating new sales leads to support the Sales Team through various channels. Actively support our global business development. Provides key marketing research and identified new business development opportunities. Manage data for new and prospective clients in Salesforce.com (CRM). Developed & manage client engagement strategies. Assist implementing strategic approaches towards new key accounts/clients. Creating monthly reports on all sales created through CSR's efforts.

Partner Success Manager

Greater NYC Area
1 day ago
Work with Partner Success Director to identify and support upsell opportunities and renewal rates within partner sales orgs. and act as tactical business development support. Assist in identifying and acting on partner revenue trends (top markets/verticals/products sold/etc.). Analyze platform team data to ensure that the org is best driving revenue/support among partner orgs. Deliver Brand and Audience indexing reports and post campaign insights to partners. Analyze top markets across partners to ensure the team is allocating resources most effectively and visit markets to build relationships. Take initiative directly with clients in order to drive improved performance, more investment, and deeper levels of partnership.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Operations Manager $92,543
Min: $45K
Max: $250K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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