Operations Jobs in NYC

291

Product Operations Manager - US

Revolut
Greater NYC Area
1 hour ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 hour ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Director of Security

Domio
Greater NYC Area
5 hours ago
+32
Our Vibe: If you have a passion for travel & hospitality, you’ve come to the right place! Domio is a technology platform focused on the travel sector, encompassing real estate, hospitality, and design with an emphasis on social connections. Delighting our customers is in our DNA and we’re upping the ante on group travel with curated, end-to-end consumer experiences. We’re all about the hustle AND having fun. The Domio culture embraces innovative,

Director of Security, Compliance, and Risk

SEVENROOMS
Greater NYC Area
5 hours ago
+24
As the Director of Security, Compliance, and Risk, you will be responsible for designing, developing and implementing SevenRooms' security, data protection, IT risk management, and compliance programs. This is a highly visible role reporting directly to the CTO and working with senior leadership to run a responsible business via identifying risks and ensuring compliance for our customers. You will possess both the technical and communication skills to be successful in this endeavor.

Technical Partnership Lead

Intent
Greater NYC Area
6 hours ago
+47
As a Partner Support Engineer (aka Technical Partnership Lead), you will you will work with Intent’s Partner Integration Engineering team, supporting the launch of products on partner websites and helping ensure they continue to work beautifully over time. You’ll contribute in lots of high-impact ways — from creating documentation, configuring ad placements, validating partner development activity, troubleshooting and resolving technical issues, and contributing to growing a full client support function. 

Technical Support Specialist Lead

Shopify
Greater NYC Area
6 hours ago
+18
Shopify is looking for a Lead to join our Wholesale Support team. As a Lead, you will be responsible for fostering the growth of Wholesale Merchant Support. At its core, a lead is responsible for making their team as successful as possible. This means identifying and removing roadblocks, coaching, giving feedback, and finding opportunities to help the team move faster and do their work better. Support works with a number of different teams and

Digital Media Engineer

Discovery Digital Media
Greater NYC Area
11 hours ago
1. Provide application support to various local and remote end users. 2. Evaluate new technologies and make educated recommendations regarding equipment and software. 3. Troubleshoot hardware and software problems including maintenance support. 4. Provide full life-cycle support to end-users requests as. 5. Create detailed engineering SOP’s for the operation and maintenance of computer systems. 6. Other job duties, responsibilities, and project assignments as assigned.

Strategic Operations Associate

Paxos
Greater NYC Area
13 hours ago
+29
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Executive Assistant & Office Manager

Paxos
Greater NYC Area
13 hours ago
+29
Paxos is growing rapidly and we are looking for an Executive Assistant & Office Manager to join our NYC team. As the title suggests, we are looking for someone who can effectively manage two areas of our business: the day to day office operations as well as assistant to our Chief Operating Officer. This is a senior role in our company and will require a candidate who has previous experience in either an EA or Office Management role. 

Marketplace Integrity, Manager

Teachers Pay Teachers
Greater NYC Area
18 hours ago
+24
As the Marketplace Integrity (“MI”) manager, you will head up a team that serves as the eyes and ears of TpT’s marketplace, overseeing a wide-ranging portfolio of issues that touch on some of the most important aspects of TpT’s business, its community relationships, and the user experience.  Your core responsibilities will include: maintaining and enforcing TpT’s policies and procedures, including regarding intellectual property, offensive content, and fraudulent activity. This is a high visibility role, which will involve frequent touchpoints with leaders of cross-functional teams including the CEO, Chief Legal Officer, VP of Brand Marketing and Communications, and our Director of Seller Happiness.

Executive Assistant to the Co-founders & VP of…

Policygenius
Greater NYC Area
18 hours ago
+18
Provide professional and confidential executive support to the Co-founders and VP of People. Own heavy calendar management, resolve any conflicts in scheduling of appointments, and orchestrate meetings with employees and external contacts. Problem-solve and make judgment calls on priorities based on other calendars, projects, customer meetings, stakeholders, interviews, etc.. Become familiar with organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed. Support the Co-founders with management of logistics for important events (e.g., board meetings, investor presentations, VIP partner visits, leadership team offsites). Manage and reconcile monthly expense reports on behalf of the Co-founders and VP of People. Arrange business travel, including air & ground transportation, lodging, dining reservations.

Junior Customer Success Associate - Life Insurance

Junior Case Management Associate - Property & Casualty

IT Specialist

Director of Operations

Case Management Associate - Life Insurance

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

Client Experience Associate

IT Support Engineer

Customer Success Associate - Property & Casualty

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Senior Manager, IT Audit

Yext
Greater NYC Area
18 hours ago
The Senior Manager, IT Audit is responsible for developing, managing, tracking, and reporting on Yext’s IT audit program. Reporting directly to the head of Internal Audit and working closely with the IT Risk and compliance team, they conduct ongoing assessments of technology related risks and manage the execution of related assurance programs, including the Company’s SOX compliance program. They manage the team of co-sourced resources on the execution of the audit program and work closely with external auditors to address information requests, track issues, and negotiate remediation strategies in connection with SOX compliance, and annual financial and compliance audits.

Associate Client Success Manager, Enterprise

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Manager, White Glove Services

Staff Systems Engineer - Databases

Supervisor, Workplace Services

Associate Client Support Specialist (Bilingual - English/Spanish)

UPWARD | Yext Rotational Program

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Manager of Customer Service

Newsela
Greater NYC Area
18 hours ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Owner Success Specialist

StayMarquis
Greater NYC Area
18 hours ago
Who we are: Stay Marquis is a Hamptons-focused, full-service vacation rental marketing and management company that allows owners and travelers to"rent without reservation". By providing first-class marketing,booking, rental management and concierge services, Stay Marquis is involved at every step of the vacation rental process, ensuring a streamlined and hassle-free experience each and every time. Specifically, we curate property listings,

Client Success Manager

Grubhub
Greater NYC Area
1 day ago
+30
You are a talented Client Success Manager who loves to help others and enjoys building and maintaining client relationships. You will be the primary contact for a portion of our premier corporate client base and will be responsible for managing many aspects of the client’s interaction with the company.  You are capable of interfacing with senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.

Operations Associate

Drive Sally
Greater NYC Area
1 day ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Manager, Logistics

Rent the Runway
Greater NYC Area
1 day ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Manager, Operations

Team Lead, Operations

Claims Team Lead

Store Experience Manager

Sr Manager, Operations

Drop-off Box Associate

Store Operations Manager

Associate Manager, Business Operations and Strategy

Membership Experience Associate

Customer Experience Associate II

Claims Associate

Customer Experience Operations Associate

Director of Training (CX and Retail)

Weekend Team Lead, Customer Experience

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Sample Coordinator

Load 10 more jobs19 jobs at Rent the Runway

Office Manager

Reonomy
Greater NYC Area
1 day ago
+32
Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By creating a single source of truth, Reonomy products empower individuals, teams and companies to share information, unlock insights and discover new opportunities. Headquartered in New York, Reonomy has raised ~$70 million from top investors, including Sapphire Ventures, Bain Capital, Softbank and Primary Ventures.

Operations Associate

Clear Street
Greater NYC Area
1 day ago
+32
At Clear Street, we are disrupting the institutional brokerage and clearing market by modernizing archaic industry segments with brand new technology. We’re changing the way institutional investors interact with the markets; offering an alternative to working with big banks. Our cloud-based API technology will empower clients to clear, settle, and finance trading activity while accessing real-time risk and position information. Our platform is

Customer Success Manager

Aircall
Greater NYC Area
1 day ago
+21
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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