Operations Jobs in NYC

317

Strategic Operations Manager

Betterment
Greater NYC Area
6 hours ago
+46
Strategic Operations is a new and growing function at Betterment, driving cross-functional connectivity and owning mission-critical initiatives across the business. Reporting to the Director of Strategic Operations, you will have a 360-degree view of the company, working with Finance, Operations, Marketing, Product, and Analytics to drive the business forward. No day will look the same. You will balance core business operations (supporting strategic planning, board reporting, product roadmapping) with one or more strategic initiatives at a given time. You may be asked to stand up a new business line, lean in as a right hand to our General Managers, or create and own new operational processes. Better yet, you’ll tell us where you see gaps, and proactively move to improve. You’ll become the operational glue connecting the broader organization, and with a hand in every function, you’ll have your pick of opportunities to further grow as a business leader.

Director, Tenant Rep Activation & Strategy

VTS
Greater NYC Area
6 hours ago
+35
This is an opportunity to help build and launch a new business within an already successful start-up. We’re looking for someone to help us activate and engage the tenant rep broker community in our new marketplace, truva. You will be responsible for owning all aspects of tenant rep engagement. In this new and exciting role, we’re looking for someone to leverage their knowledge of the industry to help us build and maintain the right relationships and ensure the viewpoint of tenant reps is included in everything we do, so we build a product that helps tenant rep brokers do their job better every day!

Customer Experience Associate

Harry's
Greater NYC Area
6 hours ago
+37
You will be responsible for ensuring that all of our customers have a best-in-class quality customer experience across multiple channels. You will act as a subject matter expert who can both problem solve and connect with customers on a human level. You will be apart of an empathetic and supportive team, where your front-line work is directly connected to the growth and success of Harry’s. 

Customer Experience Associate (Part-Time)

Director, Global Logistics

CX Quality, Training, and Development Manager

Customer Experience Associate (Flamingo)

Executive and Personal Assistant to the CEO

Customer Experience Associate (NewCo)

Senior Manager, Enterprise Systems

Load 4 more jobs8 jobs at Harry's

Operations Vice President

CAIS
Greater NYC Area
6 hours ago
+29
CAIS is seeking a Vice President to join the Operations team. Successful candidates will have 5-10 years of experience at either a fund or fund administrator with a strong background in processing alternative investments. The ideal candidate will have a desire to build strong relationships with various parties including fund administrators, custodians, reporting providers, advisors, and asset managers.

Engineer, Solutions

StrongArm Technologies
Greater NYC Area
6 hours ago
+36
As a Support Engineer, you will design and bring to reality the technologies and products impacting millions of industrial workers across the world. We are looking for driven and adaptable engineers with experience in managing customer expectations. You must be able to thrive in a fast-past design culture and enjoy holding responsibilities solving challenging problems. You will wear multiple hats from working closely with customer deployments, solving technical issues with wearable sensor devices, interacting with cloud services infrastructure and client demands as they arise from an array of different industrial customers across the United States.

FOH Assistant Manager, F&B

Peloton
Greater NYC Area
9 hours ago
+27
Peloton’s Production Department operates two production studios 365 days a year to deliver both a broad offering of highly engaging subscription content and world class boutique fitness offerings to our members. We are a highly collaborative, fast-moving department that constantly focuses on evolving our innovative programming and enhancing the luxury experience for our in-studio members. We are looking for an experienced professional for an exciting front-facing position reporting to our Front of House - Guest Services Manager, that has ample knowledge in food and beverage with a high passion for customer service. 

BOH Manager, Studio Facilities

Studio Office Workplace

Workplace Concierge

Workplace Office Manager (Germany HQ)

Senior Network Engineer

Senior Network Architect

Manager, Logistics (DE)

ERP Functional Specialist

NetSuite Functional Consultant

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

IT Support Engineer (Studio)

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Enterprise Data Analyst

Client Platform Engineer

IT Marketing Business Systems Analyst

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

NetSuite Accounting BSA

Load 10 more jobs21 jobs at Peloton

Vice President, Customer Success

Newsela
Greater NYC Area
9 hours ago
+43
The Vice President of Customer Success will transform and scale Newsela’s Customer Success team into a visionary, industry-leading customer success organization. Reporting to the Customer Officer, you’ll set our overall customer success strategy to include: leveling up our team’s ability to have strategic curricular conversations with District Administrator that lead to shifts in perception and adoption of Newsela as a comprehensive curricular replacement, creating continuous customer/buyer feedback processes and establishing Newsela as a thought leader to inform product refinement and innovation, improving overall customer satisfaction and product adoption, and building out segmentation models that deliver great value in a scalable way. You’ll also be responsible for building a suite of customer success metrics, with cross-functional alignment, that helps drive predictive business outcomes. 

Customer Support Specialist

Alice
8 hours ago
+18
Alice is looking to hire a Customer Support Specialist who loves helping people solve support issues and who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Support team drives that success every day. When you are in place, Alice customer support and payroll run as a well-oiled machine due to your efforts, focus, and attention.

Customer Experience Advocate (11am - 8pm EST Shift…

monday.com
Greater NYC Area
8 hours ago
+21
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Partnerships Associate (PT)

TodayTix
Greater NYC Area
8 hours ago
+17
About TodayTix We believe life is better with theater in it. Theater brings us together, challenges our perspectives, and ultimately develops us into more complete humans. No matter who you are or where you’re from.  That’s why we’re on a mission to make theater as accessible as possible and find a seat for everyone. Launched in 2013, our international theater ticketing platform connects global audiences in 15 cities to the $50 billion live

Customer Onboarding Manager, Commercial

Braze
Greater NYC Area
9 hours ago
+31
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

SysOps Manager

ActionIQ
Greater NYC Area
9 hours ago
+19
ActionIQ is looking for a Manager to lead our new System Operations (SysOps) team. Our ideal candidate has prior experience working on an incident management team and is familiar with modern incident response concepts, tools, and processes. We are looking for a leader with a track record of continuous improvement, building engaged teams, and delivering high impact projects in an SLA-driven environment.

Sr. Customer Success Manager - US

Centrical
Greater NYC Area
20 hours ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value.

Technical Account Manager - US

Centrical
Greater NYC Area
20 hours ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Customer Success Manager US

Centrical
Greater NYC Area
20 hours ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Facilities & Workplace Services Manager

Squarespace
Greater NYC Area
20 hours ago
+39
Squarespace is seeking a Facilities & Workplaces Services Manager who will be responsible for managing the day-to-day office facilities and infrastructure operations within the Squarespace occupied space at our NYC headquarters. In this job, no two days are ever the same. You’ll thrive in a fast-paced, ever-changing environment and will use your knowledge, diligence and creativity to promote an engaging and award winning office culture. 

Facilities & Workplace Services Coordinator

Team Lead, Customer Support

GRC Analyst

Director, Enterprise GTM

Load 1 more jobs5 jobs at Squarespace

Technical Support Specialist

BetterCloud
Greater NYC Area
20 hours ago
+28
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

Information Security Analyst - Security Operations

Justworks
Greater NYC Area
21 hours ago
+37
We’re looking for an experienced Information Security Analyst who can work cross-team with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The successful candidate should understand fundamentals of computing and security and be comfortable with scripting and/or Python. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

IT Support Engineer

Director, Workplace

Customer Support Representative

A/V Engineer

Load 1 more jobs5 jobs at Justworks

Office Manager/Executive Assistant

adMarketplace
Greater NYC Area
1 day ago
+50
About adMarketplace  We are dedicated to improving the search experience for publishers, advertisers, and consumers. With 20 years of search marketing expertise and innovative consumer search technology, our goal is to add value to every search.  The Role  adMarketplace is looking for a polished Executive Assistant/Office Manager, who will also serve as an Executive Assistant to our President. The ideal person will be comfortable in a fast

Customer Success Onboarding Specialist

Alice
1 day ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $79,866
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,488
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,914
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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