Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

234

Service Design Technical Support Analyst

Peloton
Greater NYC Area
3 hours ago
+27
As a Technical Support Analyst in the Member Support organization, you will be the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in actual interactions with Members.

Technology Risk & Compliance Senior Analyst

VP of Enterprise Systems

IT Support Engineer- NY HQ

Client Platform Engineer

Executive Assistant

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Director, Post Merger Integrations

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

NetSuite Business Analyst

Load 10 more jobs21 jobs at Peloton

Vice President, Global Partner Management - IBM

UiPath
Greater NYC Area
3 hours ago
+33
UIPath is committed to building a global partner ecosystem that can identify opportunities and deliver solutions which address their customers’ needs. The role of Vice President, Global Partner Management is responsible for developing our business GSI business with IBM. For this position, we are looking for a candidate with a strong go-to-market background with significant partnering experience with GSI and advisory firms, across direct, alliance and indirect channels.

Vice President, Global Partner Management - KPMG

Customer Success Manager

IT Architect - Integrations Lead

Customer Success Manager - (Partner Team)

ServiceNow Practice Manager

Director, Americas – Practice Lead

Senior IT Analyst/Developer Lead, NetSuite

Load 4 more jobs8 jobs at UiPath

Director of Regional Operations

TrialSpark
Greater NYC Area
8 hours ago
+20
As the Director of Regional Operations for NYC, you will manage and drive the performance and growth of TrialSpark’s operations in the New York metropolitan area. You will be responsible for building and managing the team, overseeing the clinical trial site network and ensuring high quality clinical study performance in the region. In addition to managing New York regional operations, you will collaborate with other TrialSpark regional leaders to develop a scalable operational model that can be replicated and rolled out in other regions.

Customer Success Advocate (Spanish Fluency)

monday.com
Greater NYC Area
8 hours ago
+19
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Senior Manager, Environmental Health & Safety

Rent the Runway
Greater NYC Area
8 hours ago
+38
The Senior Manager of Environmental Health and Safety is the designated safety representative of RTR’s dream fulfillment center (DFC), serving as the leading technical resource for all relative fulfillment center people safety and environmental compliance areas and implementing all areas of the RTR Safety Program. The Senior Manager is responsible for collaborating with teams to establish a culture of safety focused on the prevention of workplace injuries and illnesses by implementing occupational safety and health standards, providing safety and health training that leads t knowledge transfer, and working with operation partners to develop innovative programs to prevent workplace hazards.

Network Engineer, Juniper

Vendor Relations Coordinator

Claims Team Lead

Platform Engineer

Manager, Operations

Team Lead, Operations

Executive Assistant

Sr Manager, Operations

Manager, Facilities

Customer Experience Associate II

Membership Experience Associate

Facilities Technician

Director of Training (CX and Retail)

Manager, Inventory Innovation

Load 10 more jobs15 jobs at Rent the Runway

Technical Operations Specialist

Grubhub
Greater NYC Area
10 hours ago
+30
As a Technical Field Operations Specialist you will own the technical implementation and launch of these partners. You will collaborate closely with internal and external stakeholders to gather requirements, install proper equipment, manage priorities for project completion, and coordinate each phase of the implementation. You will be hands-on in every stage, from designing solutions, to coordinating with engineering and product teams, to configuring systems, to testing and troubleshooting installations.  This position requires a mix of technical and business acumen and is excellent for those who thrive in fast-paced, dynamic environments, with skills in IT hardware, project management, cross-team coordination, and operations.

Client Relations Associate

Senior Banking Operations Lead - ACH

N26
Greater NYC Area
10 hours ago
+20
We are The Mobile Bank. Our vision is to build a bank the world loves to use. Technology and design empower everything we do. N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.4 million customers across 24 markets. Our team of over 800 employees in 3 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched

Manager/Senior Manager, Office Operations

Flatiron Health
Greater NYC Area
11 hours ago
+37
The Office Operations Team is the heart of operations at Flatiron Health. We work behind the scenes to keep Flatiron running smoothly and help teams thrive by anticipating and prioritizing their needs. The Senior Manager, Office Operations role requires superior organizational and communication skills, the ability to easily manage senior stakeholders, experience in people management, a commitment to excellence, and a strong desire to learn, teach, and grow.

IT Support Engineer

Customer Support Associate

Lead, Computer Systems Validation (CSV)

Executive Assistant

Lead, Provider Quality Management

Associate Clinical Director (NP or PA)

Clinical Abstraction Manager (RN, NP or CTR)

EMR Integration Engineer (Technical)

Partner Solutions Associate/Manager, Life Sciences

Technical Support Engineer, Provider Software

Manager, Office Operations

Technical Support Engineer, Abstraction Technologies

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

IT Systems Engineer

Clinical Product Support Specialist, Associate (PharmD, RN, NP, PA - Remote or NYC)

Provider Clinical Research Team (Multiple Levels)

Operations Associate (Revenue Cycle)

Engagement Manager

Load 10 more jobs19 jobs at Flatiron Health

Retention Strategy Manager

Box
Greater NYC Area
11 hours ago
+19
The Retention Strategy Manager will be part of a broader Retention Strategy Team within Customer Success, responsible for leading the cross-company efforts to help Box improve customer retention and maximize long-term customer health. In this role specifically, you will focus on driving our critical renewals processes and program managing the related initiatives to maximize account-specific improvement in the overall health (and renewal outcomes) of our customer base. 

Sr. Customer Success Manager (Commercial)

Customer Education Specialist

Inventory Planner

Public Goods
Greater NYC Area
11 hours ago
+13
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

Technical Solutions Consultant

Sisense
Greater NYC Area
11 hours ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Senior Travel Advisor - New York, NY

Rollinglobe
Greater NYC Area
17 hours ago
Communicate with clients via a variety of mediums. Plan, create and submit bespoke client itineraries. Liaise with properties, operators, guides and other suppliers. Catalog and manage relevant client information in Salesforce CRM. Attend meetings and conferences on behalf of our team. Travel on familiarization or “Fam” trips to properties around the world. Help to guide and develop the talents of junior team members.

Business Systems Analyst/Administrator

Knotel
Greater NYC Area
17 hours ago
+18
As a member of the Knotel IT Service Operations team, the BSA/A is responsible for managing key IT and business systems at Knotel. Primary responsibilities include administering Zendesk and managing processes and workflows to ensure optimum efficiency for member support and efficient operations internally for the IT Team. Additionally, this role will work to create and manage processes to facilitate interaction between various Knotel groups and IT. Other areas of responsibility include the planning, execution, and oversight of IT projects. This is an internally facing role, with occasional member interaction, and requires strong problem-solving and customer service skills, resourcefulness and the ability to communicate effectively. Training will be provided for specific tools, areas, and technologies required for the role, with the initial focus being Zendesk Administrator Certification and advanced Zendesk training. There may also be an opportunity to learn basic coding/scripting skills.

Implementation Associate

Director, Real Estate Expansion

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Asset Manager

Workplace Strategist

Sourcing Associate

Director of Construction and Design, Expansion

New Member Engineer

Load 10 more jobs16 jobs at Knotel

Director of Construction

Domio
Greater NYC Area
17 hours ago
+32
Domio is looking for a Director of Construction to manage teams to oversee the successful build-outs and renovations of apart-hotel, community and vacation rental projects. This person will work with Real Estate Investments, Project Management, Design, and Operations to ensure that building projects are completed on time, on budget and according to our plans and specifications. This person should be able to juggle multiple projects in various stages simultaneously and communicate cross-functionally across different teams.

Director, Facilities

WW (the new Weight Watchers)
Greater NYC Area
19 hours ago
+22
Partner with internal and outside counsel, outsourced brokers, construction, and design teams throughout the real estate and facelift process, including new, renewals, renovations, and closures. Analyze and make recommendation on facility vendor management spend to control and identify saving opportunities in the retail facilities expense lines. Research leases to identify maintenance/repair responsibility and coordinate, negotiate with Landlords. Manage the preventative maintenance programs and ensure completion. Manage all facility vendor SLAs. Schedule and Track Purchase Orders. Coordinate with Territory and District Management regarding maintenance, renovations, renewals, and relocations. Approve work orders.

Director, Retail Operations - Customer Experience

Sr. Strategic Initiative Manager, Operational Excellence

Senior Email & Directory Services Administrator

Manager/Sr. Manager, Clinical Research and Behavior Change

Regional Director

Studio Manager

Load 3 more jobs7 jobs at WW (the new Weight Watchers)

Guest Experience Specialist

Domio
Greater NYC Area
21 hours ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients. Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Customer Success Manager - Enterprise

BetterCloud
Greater NYC Area
1 day ago
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Chief Executive Officer - Stealth Memory Care Star…

BCG Digital Ventures
Greater NYC Area
1 day ago
+24
Set the vision for the company and define the overall strategy from launch to scale; including long-term goals. Drive growth, profitability, and impact. Refine and deploy the business model ahead of the market. Provide mentorship to all functional areas, including strategy, operations, sales & product. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.

Head of Sales & Marketing - Stealth Memory Care Startup

General Manager - FinTech Venture Startup

CEO - Pet Insurance Startup

Head of Consumer Experience, Stealth Healthcare Startup

Head of Operations for Pet Insurance Startup

Load 2 more jobs6 jobs at BCG Digital Ventures

IT Operations Manager

Cockroach Labs
Greater NYC Area
1 day ago
+20
We are looking for an IT Operations Manager to create and maintain simple and intuitive technology experiences across our internal systems and products. This is an incredible opportunity for a seasoned IT leader to make their mark on a growing team. You will lay the foundations for our distributed expansion, and ensure infrastructure improvements align with company goals and be a champion of our culture of transparency and respect. You are a team player with the ability to collaborate effortlessly with multiple, sometimes distributed, stakeholders to develop creative solutions.

Support Engineer

SevenFifty
Greater NYC Area
1 day ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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