Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

250

Operations Director

Motivate LLC
Greater NYC Area
40 minutes ago
+23
Are you passionate about making NYC a better place to visit, live in and move around in? Motivate LLC, operator of Citi Bike, seeks an energized, experienced Operations Director to continue to make Citi Bike the best bike share system in the world and NYC’s favorite ride.  This person will have to a senior leadership position with C level visibility. They will be responsible for continuously improving the department’s performance, total system

Anaplan Model Builder, Finance Systems

WeWork Technology
Greater NYC Area
8 hours ago
+40
The Anaplan Model Builder, Finance Systems will enjoy the opportunity to work on cross-functional projects spanning the Finance, Sales, Real Estate, and Logistics landscape. The primary focus of this role is to build, maintain, and enhance the Center of Excellence in our planning system (Anaplan) for existing and future use cases at WeWork. The role will support the Director of Planning, Finance Systems within the larger Technology arm of the company. With the opportunity to engage in both existing and new use cases for the tool, this is a truly unique chance to understand how a hypergrowth, pre-IPO company operates.

Infrastructure Security Engineer, IT

Executive Assistant

WeWork Labs- System Support

Executive Assistant, Cities

Regional Coordinator of Technology

Load 2 more jobs6 jobs at WeWork Technology

Associate Director of Client Strategy - Financial…

Movable Ink
Greater NYC Area
8 hours ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology.

IT Desktop Support Technician

The Trade Desk
Greater NYC Area
8 hours ago
+16
The Desktop Support Technician is specifically focused on providing hands on desktop support for The Trade Desk's internal clients; primarily through face to face interactions as well as telephone & remote support. Excellent customer support and help desk ticket management are critical responsibilities in this position. This jr-mid level IT role requires a basic level of experience to be able support, maintain, analyze and troubleshoot problems pertaining to PC & Mac hardware, OS, applications, telephony and peripherals. The individual is expected to assist with general user administration to manage and grant standard user access to The Trade Desk's systems. The position requires a generalized, multi-disciplined IT understanding (Network, Systems, Applications, Telephony and Desktop Support) to meet IT Department Service Level Objectives.

Senior Manager, Tech Operations

GM, Thought Leadership

Director, Business Development

Customer Care Manager

Attune
Greater NYC Area
8 hours ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Application Support Engineer - 3rd Shift

Unqork
Greater NYC Area
8 hours ago
+26
You'll be working alongside our customers, solving their complex issues - resolving questions on architecture, performance, security, and everything in between. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

Director of Customer Success

CreatorIQ
Greater NYC Area
8 hours ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
12 hours ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

Head of IT

Knotel
Greater NYC Area
12 hours ago
+18
Working alongside our Markets and HQ leadership teams, the Head of Information Technology will be charged with developing and enhancing Knotel’s technology product to provide an efficient and functional catered platform for clients so they can focus on their business. This leadership position will also be responsible for ensuring Knotel HQ operates at peak performance to allow the company to scale on a global level without issue.

Director, Real Estate

Asset Manager

Workplace Strategist

Sourcing Associate

Director of Construction and Design, Expansion

New Member Engineer

Director, Real Estate Expansion

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Load 10 more jobs14 jobs at Knotel

Accessories Merchandiser

Peloton
Greater NYC Area
12 hours ago
+27
Peloton’s Revenue organization is seeking a leader to design and implement the company’s Accessories merchandising strategy across all DTC sales channels. You will partner closely with Product, Logistics, Ecommerce, Retail, Finance and Creative to build and direct a cohesive offering and merchandising plan across our various fitness verticals. 

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Director, Post Merger Integrations

IT Operations Analyst

Systems Engineer

Corporate IT Engineer

NetSuite Business Analyst

Service Design Technical Support Analyst

Technology Risk & Compliance Senior Analyst

VP of Enterprise Systems

IT Support Engineer- NY HQ

Client Platform Engineer

Executive Assistant

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

Load 10 more jobs21 jobs at Peloton

Client Success Coordinator

Updater
Greater NYC Area
12 hours ago
+18
Lead and support new clients through a 15-30 day on-boarding process. Coordinate all training materials and create and manage internal configuration tickets to ensure a smooth on-boarding process for clients. Act as an additional point of contact for our new and existing clients. Partner with the Success Manager to evaluate data and come up with strategic recommendations for our clients. Manage incoming client tickets in Zendesk. Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the client’s point of view. Assist our Client Success team in the day-to-day operations of accounts, including maintenance, and expansion. Providing meaningful feedback and feature requests from clients to our product team in an effort to help improve the onboarding experience.

Enterprise Support Specialist

Vimeo
Greater NYC Area
12 hours ago
+50
The Enterprise Support Representative (ESR) is a tech support professional working as a part of the Enterprise Support Team. Considered as Tier 1, the ESR is the first customer interaction point for any issues (technical or other) in the course of enterprise customers using Vimeo products and services. This position is responsible for a first (and lasting) impression of Vimeo’s commitment to our creators’ success and has the unique opportunity to deliver a world class support experience, enabling the customer to resume the usage of our products with minimal or no interruptions. The ESR will have solid technical support experience and ability to quickly learn new products and technologies in one of the most pervasive technical fields today.

Enterprise Support Team Leader

Production Support Engineer

Vestwell
Greater NYC Area
12 hours ago
Vestwell is looking to hire a talented Product Support Engineer with 4+ years experience to join our growing tech team in New York City. You are first and foremost a problem solver, focusing on improving software quality as well as providing the best experience possible for our users. Coding plays a crucial role in your support tool box, from developing internal tools, enhancing existing features, eliminating bugs, and R&D for how we can better help improve, automate, and scale our operational processes.

Office Administrator

LeafLink
Greater NYC Area
12 hours ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Network Engineer

IEX Group
Greater NYC Area
12 hours ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Client Success Manager

Updater
Greater NYC Area
12 hours ago
+18
Ensure smooth transition from sales, to onboarding, to active usage. Build and maintain strong, long-lasting customer relationships. Host regular training webinars, spreading the good news about Updater’s technology and new product features/initiatives to internal and external stakeholders. Develop a trusted advisor relationship with key customer stakeholders. Guarantee the timely and successful delivery of our solutions. Negotiate upsells and ensure our existing clients renew when the time comes.

Head of Network

TrialSpark
Greater NYC Area
12 hours ago
+20
Today, the biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse. At TrialSpark, we don’t believe it has to be this way. Through technology and a new operational model, we’re reimagining how clinical trials are run, with the mission of bringing new treatments to patients faster.

Senior Carrier Manager

Transfix
Greater NYC Area
12 hours ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Operations Associate

Vestwell
Greater NYC Area
1 day ago
Vestwell is expanding and we’re excited about bringing onboard an Operations Associate to our operations team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed.

Director of Training (CX and Retail)

Rent the Runway
Greater NYC Area
1 day ago
+38
As the Training Director, CX & Retail, you will own the end to end training of both teams, including new hire training and all ongoing technical training programs. You’ll work closely with the HR Director, and CX & Retail leadership teams to optimize the overall employee experience and create a cohesive training strategy.

Customer Experience Associate II - Weekends Only

Senior Manager, Environmental Health & Safety

Network Engineer

Vendor Relations Coordinator

Claims Team Lead

Platform Engineer

Manager, Operations

Team Lead, Operations

Executive Assistant

Sr Manager, Operations

Manager, Facilities

Customer Experience Associate II

Membership Experience Associate

Facilities Technician

Load 10 more jobs15 jobs at Rent the Runway

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,129
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,326
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $86,512
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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