NYC Tech Jobs and Startup Jobs

335

Manager, Account Management

Simplifeye
Greater NYC Area
2 hours ago
+18
Manage a team of Account Managers with individual revenue quotas. Train new Account Managers on process and new product lines. Contribute to the recruiting process and take primary responsibility for interviewing, hiring, and internally promoting to scale the team. Improve customer health and product engagement. Coach, develop, and improve the performance of Account Managers on your team. Track and report metrics and KPI to Director of Customer Success. Collaborate cross-functionally with other team leaders within the Sales, Product, Marketing, and Strategy departments. Iterate and refine existing processes to maximize account retention, upsell opportunity, and overally process efficiency.

Broker Success Associate

Attune
Greater NYC Area
6 hours ago
+21
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Broker Success Associate

Attune
Greater NYC Area
6 hours ago
+21
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Director of Product Management, Technology and Vid…

Vimeo
Greater NYC Area
6 hours ago
+49
Vimeo’s Director of Product Management, Technology & Video will steer the delivery of our central technology and video products across web, mobile, OTT and through our API. We’re looking for an extremely deep understanding of the video technology ecosystem and a recognition of the value of best-in-class video technology for our Creators. This role will focus on 4 key areas: roadmap prioritization and execution, external and internal evangelism for Vimeo technology and product, partner relationships. Experience in SaaS businesses highly preferred.

Product Manager, Player

Director, Account Management

Sr. Product Manager

Technical Support Associate, OTT

Community Support Manager, Billing & Subscriptions

Technical Support Manager, Platform

IT Compliance Manager

Load 4 more jobs8 jobs at Vimeo

Perks and Value Associate

Knotel
Greater NYC Area
6 hours ago
+18
Reporting into the Manager of Channel Partnerships, the Perks and Value Associate will be responsible for developing strategic partnerships with service and products at a local or national level, negotiate discounts or perks, and pass the value through to our Members, increasing the value of the Knotel platform. H/she/they will collaborate with CX, Marketing and Product to identify process for communicating and creating awareness of these perks.

Security Operations Manager

Product Designer

Learning and Development Associate

Director, Development

IT Service Delivery Technician

Chief of Staff

Corporate Operations Manager

Manager, Real Estate Operations

Senior Manager, Real Estate Transactions (NYC)

Systems Operations, Sr. Associate

IT Service Delivery Engineer

Customer Success Enablement and Training Manager

Senior Associate, Real Estate Operations

Manager, Asset Management

Head of Asset Management

Facilities and Operations Associate

Director of Supply Chain

Associate, Purchasing

Expansion Manager (Brazil)

Load 10 more jobs20 jobs at Knotel

Product Manager, Acquisitions

Cadre
Greater NYC Area
8 hours ago
+17
Cadre is seeking an experienced real estate investment professional with a passion for data, analytics, and process improvement to serve as a key member of our growing team. In their role as Acquisitions Data Associate, this individual will be a key contributor to drive Cadre’s focus on improving all aspects of the investment process through the application of data and technology. The successful candidate will have execution experience and familiarity across the real estate investment life cycle including initial review, underwriting, due diligence, closing, and asset management. The successful candidate will be highly motivated to use this experience to translate today’s largely manual process of real estate investing into a more efficient and streamlined process by leveraging data and technology.

General Manager

2U
Greater NYC Area
8 hours ago
+19
We’re on the search for a dynamic, entrepreneurial and strategic leader to drive engagement with one of 2U’s university partnerships. The VP/GM will manage both the relationship with the university, along with all cross-functional internal operations related to the partnership. Our ideal candidate will possess superior relationship building skills and an unmatched business acumen.

Community Operations

Nooklyn.com
Greater NYC Area
11 hours ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Director of Real Estate

Common
Greater NYC Area
13 hours ago
+31
Common is seeking a Director of Real Estate to build and manage our real estate pipeline in New York and other East Coast markets. The Director of Real Estate will be responsible for sourcing potential acquisition and partnership opportunities, building and managing relationships with local developers, brokers and investments groups, as well as running the deal process and financial analysis.

Product Manager - Strategy & Analytics

OnDeck
Greater NYC Area
13 hours ago
+26
Develop hypotheses about key opportunities for growth by better meeting Small Business Owners’ needs. What is the next big feature or product that OnDeck needs to add to our offering? Validate those hypotheses through user research, market sizing, analysis, and business case development. Design solutions and evangelize your recommendations across OnDeck. Collaborate closely with Technology, Design, Risk, and Product Marketing to craft and launch tests to learn more about the desirability, feasibility and viability of your solutions. Make critical build vs. buy vs. partner decisions about how to bring your strategies to market. Manage vendor and partner relationships. Evolve your solutions through Alpha Tests, Beta Tests, Commercial Feature Releases, and Continuous Improvement.

Product Manager - ResyOS

Resy
Greater NYC Area
13 hours ago
+21
Lead product efforts for our restaurant operating system, ResyOS. Define and develop product vision, strategy, and roadmap. Measure and improve on metrics that align with business objectives. Ship high-quality features that have an immediate and measurable impact on our business. Manage cross-functional development teams. Liaise with the Support team to assist with restaurant needs. Help scale development processes to keep pace with rapid growth.

Senior Director, Strategic Accounts

The Trade Desk
Greater NYC Area
13 hours ago
+16
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Senior Site Reliability Engineer - Network Operations

Senior Manager, Ad Operations

IT Operations Specialist

BentoBox
Greater NYC Area
13 hours ago
+22
We’re hiring an IT Operations Specialist to streamline and manage our internal technical systems as we grow. Reporting to the VP of People & Culture, the IT Operations Specialist will ensure that BentoBox has airtight IT procedures and policies that will scale with the business while also allowing for flexibility. This will be the company’s first hire dedicated to IT, and there will be many opportunities to help shape the direction of our approach to technology.

Head of CRM

Squarespace
Greater NYC Area
13 hours ago
+21
The Head of CRM will bring extensive experience in digital marketing, with a focus on customer retention, and a deep understanding of email marketing and loyalty marketing. As the pioneering leader of this team, your role is to create, manage, and optimize multi-channel strategies with the goal of maximizing customer LTV from acquisition to repurchase, and growing CRM into a meaningful revenue-driving channel. Your first priority is to grow and manage our budding email team by mentoring and identifying great talent. You are a skilled user of marketing automation with the ambition to build a highly reactive, customer-centric marketing organization. This is a huge opportunity for a smart, dedicated and passionate marketer who is ready to put their experience to work building out and growing an exciting arm of the Squarespace Marketing Team.

Senior Product Manager

Customer Partnerships Coordinator

Zendesk Administrator

Zendesk Administrator

Technical Product Support Specialist

Product Manager

Load 3 more jobs7 jobs at Squarespace

Operations Development Manager

Domio
Greater NYC Area
13 hours ago
+18
To be a great Operations Development Manager, you must be a true operator in the hospitality space, working on delivering an incredible hospitality experience to our guests consistently. You must be a hands-on, results-oriented person and be excited about the idea of what we’re building at Domio. You care deeply about the smallest details because you understand that’s a big part of hospitality - the little things matter!

Customer Service Specialist - Evening Based

CLEAR
Greater NYC Area
13 hours ago
Handle day-to-day customer inquiries via phone, email, and chat using your best judgment and discretion for optimal solutions. Deliver service excellence while resolving escalated and sensitive issues via phone, email, and social media channels. You’ll be empowered to determine the best course of action to protect the CLEAR brand and optimize our customer retention strategy. Work with the Customer Service team to spotlight and help problem solve customer experience pain points. When necessary, attend CLEAR events serving as the embodiment of CLEAR’s customer obsession.

Customer Experience Specialist, Technical Support

Teachers Pay Teachers
Greater NYC Area
13 hours ago
+24
Represent the front line of the TpT customer experience. Provide high-quality support in areas such as Mac/OS X and Windows. Work effectively in a team environment to monitor, log, resolve, and escalate IT issues. Manage multiple tasks and projects simultaneously, prioritizing workload efficiency. Engage in real-time troubleshooting with customers to resolve technical issues. Provide timely and accurate solutions by email to incoming customer questions. Be an expert in our products, services, processes, and tools. Stay up to date on site changes and policies. Assist in improving and documenting our support processes and systems. Use the knowledge you gain from working with our community to provide recommendations to improve the user experience on the site.

Vice President of Operations

LeafLink
Greater NYC Area
13 hours ago
+12
LeafLink seeks a Vice President of Operations to join our growing team in New York. This role will report directly to our Chief Executive Officer, working closely with team leaders on the Sales/Expansion, Client Experience, Marketing and Engineering teams across North America. The VP of Operations will primarily focus on designing and executing new strategic initiatives, aiding the team in financial reporting and basic project modeling as well as an openness to leading the charge on a number of other opportunities for our rapidly-scaling organization.

Client Operations Analyst

Quovo
Greater NYC Area
23 hours ago
+10
Quovo is hiring an entry-level Client Success Associate to help onboard new clients and provide top-notch client support for any questions or issues our clients have. This is a great opportunity for a recent college graduate with superb communication skills looking to join a fast-growing technology startup. The role will sit on the Operations team but will also work closely with the Business Development team—giving the incumbent cross-functional exposure and an excellent vantage to learn about the business.

Operations Manager

Headout
Greater NYC Area
23 hours ago
Why Headout? Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a

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