NYC Tech Jobs and Startup Jobs

28

Director, Customer Success

Shapeways
Greater NYC Area
1 hour ago
+38
We are looking for a dynamic, creative, and intelligent leader; team player that thrives in a fast-paced, innovative working environment and is passionate about customer happiness, relationship building, and increasing customer satisfaction through data-driven approaches. While we value anyone with passion and talent for customer success, for this specific role we are looking for candidates with a proven track record in building and scaling customer success teams. As we enter the next era of Shapeways, this is an amazing time to join our leadership team and be part of building our path to success. Ideally, you’d be located or willing to locate to the Greater New York City area but we can be flexible for a fully remote leader for the right candidate.

Senior Product Manager

Narrativ
Greater NYC Area
19 hours ago
+20
The role involves managing the full spectrum of the product development process - from translating the company vision into an actionable product strategy to relentlessly prioritizing initiatives on the roadmap and making course corrections. You will need to confidently lead software development teams and excel at collaborating with leadership, engineers, and business stakeholders.

Growth Manager

nate
Greater NYC Area
2 days ago
+29
Coming soon! Responsibilities If you can't stand the wait, meditate. Ok, fine. If you really can't stand the wait, say hi >> [email protected] We're nate We're a venture-backed artificial intelligence startup with offices in New York and London. We are committed to building the future of intelligent automation, for people. Our neural networks use deep learning and natural language processing techniques to understand code and execute online tasks,

Senior Growth Manager (looking to hire 3!)

Narrativ
Greater NYC Area
2 days ago
+20
Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy.

Client Partner

Narrativ
Greater NYC Area
2 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Client Experience Manager

LeafLink
Greater NYC Area
2 days ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Senior Product Manager

Tailwind
Greater NYC Area
3 days ago
+40
Tailwind is a 60+ person tech company that's growing quickly — even now.  Our visual marketing software is loved by 500,000+ brands, small businesses, and influencers who use it to take their marketing efforts to new heights on Instagram and Pinterest.  We have a big mission: Make world-class marketing easy for everyone.  And we’re looking for an experienced software Product Manager to help us achieve it even faster and turn our vision into

Director of Network Operations

Talkspace
Greater NYC Area
5 days ago
+22
We are looking for an experienced Director of Network Operations to join our Network and Clinical Quality team. This role would be responsible for overall management of network capacity management and recruitment functions at national telehealth company. We are looking for someone who can streamline and optimize network functions, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Sr. Director, Product + Data Strategy

Spot.IM
Greater NYC Area
5 days ago
+19
Spot.IM is looking for a highly creative Sr. Director Product and Data Strategy Manager who will provide industry-specific strategic leadership and knowledge for the build out of a DMP and a self-served ad market place. You will serve as a publishing expert who develops and owns strategic initiatives that drive revenue growth, then deliver on the strategies through collaboration with other relevant thought partners across product, marketing, and business development. Candidates should understand how to identity new business opportunities, bundle products, develop packaging, and identify market gaps and needs.

Venture Ops Lead

Redesign Health
Greater NYC Area
1 week ago
+15
Redesign Health is looking for a Director of Operations. Working with our Head of Operations, you will be responsible for managing the day-to-day operations of the platform and positioning the platform to scale. Key components of this role will include implementing and managing systems and processes across a number of areas: shared services model and operating model, resourcing, office management and vendor relations, goal setting and accountability tracking, technology and platform investments, and more. The ideal candidate thrives in a highly cross-functional role, and is a systems thinker, proven executor, and strong communicator. This position will report to the Head of Operations at our NYC headquarters.

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Senior Manager, Enterprise Systems

Harry's
Greater NYC Area
1 week ago
+37
Anchored by SAP and SAP ByDesign as our core systems, Harry’s is in the process of building out a diverse set of scalable enterprise resource planning tools specifically designed to meet the needs of eCommerce, manufacturing and retail. The Senior Manager, Enterprise Systems role will help set and coordinate the overall strategy for global enterprise systems by managing, supervising and operating the organization’s SAP and complementary systems. Primarily responsible for SAP ByDesign, helping in all phases from planning and implementation (with SAP ByDesign engineers) to production support, administration and user training. Secondary roles include project planning, implementation and support for all other ERP systems including but not limited to SCM, planning, budgeting, HRIS and CRM.

Head of Client Success, B4B

Betterment
Greater NYC Area
1 week ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

Customer Support Representative

Talkspace
Greater NYC Area
2 weeks ago
+22
We’re looking for an experienced Customer Support Representative to join our Customer Experience Team. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director of Product

Redesign Health
Greater NYC Area
2 weeks ago
+15
Redesign is looking for a Director of Product. In this role you will work with Redesign’s Directors of New Ventures, Design Strategist, and Consumer Researchers to help shape the innovative services, products, and experiences that will be brought to market by companies in the Redesign portfolio. During the earliest stages of creating a company, you will contribute to testing and finding product/market fit. After the companies launch, you will work with the co-founding teams to recruit the Product Leads and continue to collaborate with them to accelerate their product work as needed. 

Director of Marketplace

Bizly
Greater NYC Area
2 weeks ago
+20
We are looking for our Director of Marketplace to drive Bizly's venue directory and supplier ecosystem on a global basis. We're looking for a fearless leader who is comfortable rolling up their sleeves to tackle our marketplace goals, and capable of helping us build out our marketplace team over time. This role requires a person who can work cross-functionally and be accountable for business development, strategy, and operations.

Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
2 weeks ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

Summer Strategy Associate (MBA)

nate
Greater NYC Area
3 weeks ago
+29
nate is looking for a summer MBA intern to assist with various go-to-market projects and strategic intitiatves. You'll have the opportunity to partner with our CEO, CTO, and Head of Finance and play a key role in helping us scale.

Technical Product Manager

Knotch
Greater NYC Area
3 weeks ago
+40
As the Senior Technical Product Manager at Knotch, you’ll play a critical role in ideating, developing, building and launching our enterprise SaaS products. Your passion will be to expand our product, develop sustainable processes, prototype new ideas, identify new opportunities and deliver product that you’re proud of within appropriate timelines. You’ll work alongside our Product, Engineering, and Client Success teams every day and in doing so, you’ll be helping to craft the future of Knotch by making things, breaking things, and learning every single day. You will report directly to Aron Tzimas, our CCO and Co-Founder.

Operations Associate

Saturn Cloud
Remote
3 weeks ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

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