NYC Tech Jobs and Startup Jobs

29

Product Designer

mParticle
Greater NYC Area
8 hours ago
+40
mParticle, a leading customer data platform, is seeking a driven product designer that uses a collaborative, user-centric approach to tackle complex problems and own the end-to-end design process for major features and iterations.  As a major contributor in a small, dynamic work environment, you will help shape a growing team and uphold and improve on the team’s vision and values. Working directly with a squad, you will get to lead your own

Director, Customer Success

Shapeways
Greater NYC Area
1 day ago
+38
We are looking for a dynamic, creative, and intelligent leader; team player that thrives in a fast-paced, innovative working environment and is passionate about customer happiness, relationship building, and increasing customer satisfaction through data-driven approaches. While we value anyone with passion and talent for customer success, for this specific role we are looking for candidates with a proven track record in building and scaling customer success teams. As we enter the next era of Shapeways, this is an amazing time to join our leadership team and be part of building our path to success. Ideally, you’d be located or willing to locate to the Greater New York City area but we can be flexible for a fully remote leader for the right candidate.

Senior Product Manager

Narrativ
Greater NYC Area
1 day ago
+20
The role involves managing the full spectrum of the product development process - from translating the company vision into an actionable product strategy to relentlessly prioritizing initiatives on the roadmap and making course corrections. You will need to confidently lead software development teams and excel at collaborating with leadership, engineers, and business stakeholders.

Client Services Operations Manager

Yotpo
Greater NYC Area
2 days ago
+47
As a CLIENT SERVICES OPERATIONS MANAGER at Yotpo, you will focus on process, performance, efficiency and strategy. You’ll succeed in and enjoy this role if you rely on quantitative and qualitative analysis to identify problems. You will be responsible for designing, building and monitoring the day-to-day processes and infrastructure accordingly for Yotpo's customer success, technical support, account management and professional services teams, creating a tangible impact on the broader company. 

Growth Manager

nate
Greater NYC Area
3 days ago
+29
Coming soon! Responsibilities If you can't stand the wait, meditate. Ok, fine. If you really can't stand the wait, say hi >> [email protected] We're nate We're a venture-backed artificial intelligence startup with offices in New York and London. We are committed to building the future of intelligent automation, for people. Our neural networks use deep learning and natural language processing techniques to understand code and execute online tasks,

Senior Growth Manager (looking to hire 3!)

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy.

Client Partner

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Client Experience Manager

LeafLink
Greater NYC Area
3 days ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Customer Experience Associate

Mulberry Technology
Greater NYC Area
4 days ago
+14
As a Customer Experience Associate at Mulberry, you will play a critical role in providing best-in-class support to our customers and will serve as the frontline in their interactions with our brand. A typical day will consist of responding to customer support emails, educating customers on our product (via live chat and inbound calls), and using data to build out consistent best practices for customer support.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
4 days ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Customer Success Advocate (Temp)

Resident
Greater NYC Area
5 days ago
+38
Help solve escalated issues through phone, email, or chat (multi channel use- phone/email or chat/email). Troubleshoot, investigate, and create detailed notes in our admin system. Provide follow up calls to customers to troubleshoot issues as necessary. Actively collect insights from customers and focus on closing the communication loop by providing product feedback. Provide timely updates regarding new trends in support issues. Develop and document best practices to enhance troubleshooting processes. Drive business growth and revenue by assisting with any sales inquiries or opportunities to cross sell/upsell. Have a strong focus on retention by creating opportunities and options for customers interested in cancelling/returning orders. Be a Subject Matter Expert/Brand Ambassador for all our products. Continue to build on an already strong CS team culture.

Head of Product

The Farmer's Dog
Greater NYC Area
5 days ago
+17
The Farmer’s Dog is looking to hire a Head of Product to define our digital product strategy and cohesive, cross-functional processes. You’ll be instrumental in developing our product vision across the organization and closely partner with Engineering, Growth, Design, Operations, Brand and CX to ideate, prioritize, build, and deliver best-in-class digital experiences that support The Farmer’s Dog’s business goals and strategic pillars. To accomplish this, you will attract, develop and retain talent across the Digital Product function.

NYC Delivery Associate

Feather
Greater NYC Area
1 week ago
+33
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Senior Manager, Enterprise Systems

Harry's
Greater NYC Area
1 week ago
+37
Anchored by SAP and SAP ByDesign as our core systems, Harry’s is in the process of building out a diverse set of scalable enterprise resource planning tools specifically designed to meet the needs of eCommerce, manufacturing and retail. The Senior Manager, Enterprise Systems role will help set and coordinate the overall strategy for global enterprise systems by managing, supervising and operating the organization’s SAP and complementary systems. Primarily responsible for SAP ByDesign, helping in all phases from planning and implementation (with SAP ByDesign engineers) to production support, administration and user training. Secondary roles include project planning, implementation and support for all other ERP systems including but not limited to SCM, planning, budgeting, HRIS and CRM.

Product Development Manager, Sourcing Specialist

Public Goods
Greater NYC Area
1 week ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We are sourcing and launching essential CPG products in many different categories - from personal care to pet to kitchen to linens. We're looking for someone to help with sourcing - both sourcing new products, and counter sourcing existing products. You will: Source reputable vendors in assigned categories (could be food, pet, baby, or others) Get

Inventory Planner

Public Goods
Greater NYC Area
1 week ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone.   We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world.   You will:   Manage inventory levels and turn targets on hundreds of SKUs, across dozens of

Product Manager, Retention

The Farmer's Dog
Greater NYC Area
2 weeks ago
+17
Were You'll Come InWe’re looking for a strategic Retention Product Manager that can synthesize a wide variety of data sources to deeply understand our customers and build cross-platform experiences that make their product experience seamless and cultivate emotional loyalty. This role will partner closely with our Customer Experience (CX) team to identify and remove all pain points, highlight key opportunities, explore solutions, and optimize CX as a retention channel. You’ll distill these insights into a strategic product roadmap and work with our Operations Engineering team to scope, build, and ship high-impact features that meaningfully improve customer retention. This holistic and highly impactful role will also work closely with our R&D teams to surface problems and opportunities with the physical product portfolio. How You'll Make An Impact

Product Manager, Identity & Integrations

Teachable
Greater NYC Area
2 weeks ago
+46
The ideal candidate is technical in terms of understanding the complexities of interconnected systems. They don’t run away from terms like OAuth, SSO, Webhooks, or REST when they are mentioned. They understand what tools like Zapier, Apigee, Tray.io, or Swagger do—but their core strengths lie in making these useful for the customer and communicating fluently across functional lines about them.

Head of IT

KeyMe
Greater NYC Area
2 weeks ago
Lead large IT projects, including the design and deployment of new IT systems and services. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Help define IT infrastructure strategy, architecture, and processes. Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. Assess vendors and develop test strategies for new hardware and software. Troubleshoot hardware and software issues related to internal IT. Lead security audits of access to core systems and physical security reviews. Asset management. Office networking. Desktop support.

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