NYC Tech Jobs and Startup Jobs

46

Director, Product Operations

Paxos
Greater NYC Area
18 hours ago
+31
One of these leadership roles is a Director, Product Operations, who will manage and grow the team responsible for a large component of our day-to-day business operations including settlements, transactions, and operational risk across areas including fiat, securities, commodities and crypto settlements. This role will also be responsible for building a strategic, roadmap to manage settlements as we scale, as well as partnering effectively with key business stakeholders from Product, Business Development, and other Operations pillars. 

Technical Product Manager

Stash
Greater NYC Area
19 hours ago
+37
Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life. We are looking for a Technical Product Manager who has proven experience delivering software and is a master at optimizing productivity and

Product Manager

Ribbon
Greater NYC Area
1 day ago
+34
Lead our talented Platform Engineering team on the product and roadmap. The Platform Engineering team builds the infrastructure and internal tools on which Ribbon operates, as well as managing our risk and improving our economics. Lead the team to focus on the most impactful projects that empower the entire company to help homebuyers, sellers, agents, lenders, and the entire housing ecosystem. Work closely with the engineers on the team to help us execute on the most impactful initiatives. Work closely with functions across the company whom we serve as customers (operations, finance and risk, growth, engineering).

Client Experience Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Incident Manager

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

Head of Customer Success

DailyPay, Inc.
Greater NYC Area
3 days ago
+40
As the Head of Customer Success, you will be responsible for managing a team of partnership representatives to deliver on revenue targets and plan for new growth opportunities. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities and constantly collaborate to complete tasks and drive short and long-term revenue opportunities.

Customer Experience Manager (Wealth & Trading)

Revolut
Greater NYC Area
3 days ago
+39
We’re looking for a Customer Support Expert to sit within the Wealth & Trading team at our New York office to support the US launch. Our team is highly technical and detail-oriented, and we love to get down into the nitty-gritty of our in-app processes to make the best possible product. This role is to help build and scale the Wealth & Trading business by creating a best in class customer experience. The Customer Support Manager (CSM) will take a creative, customer-centric approach to provide the foundational services and solutions implemented by the Revolut global customer support team.

Head of Government Affairs

Revolut
Greater NYC Area
3 days ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Product Manager

Stocktwits
Greater NYC Area
3 days ago
+31
Stocktwits is seeking an experienced Product Manager to help build and grow an amazing new experience for our community. You’ll work closely with engineers, designers, data, product marketing, community support, and operations, owning the process for product development and ensuring that we fulfill our mission to empower people to invest on their own, together.

Network Engineer

IEX
Greater NYC Area
5 days ago
IEX is currently looking to hire a Network Engineer to join our growing technology team. This is a hybrid role, where you will be responsible for the design, implementation, and operation of networks including high performance low latency trading platforms.

Product Manager - USA Retail Credit

Revolut
Greater NYC Area
6 days ago
+39
Ensure competitiveness of the retail credit product offering by ensuring the highest quality of product features, support and service levels. Product manager will drive business growth by taking responsibility for the funnel conversion rate, credit product engagement and cost of acquisition by making decision on customer journey and product features. Own the product build and requirements for the US retail credit products and updates from time to time in partnership with technical product owners and engineering team.

Senior Product Manager

Ribbon
Greater NYC Area
6 days ago
+34
Lead the team to focus on the most impactful projects that empower the entire company to help homebuyers, sellers, agents, lenders, and the entire housing ecosystem. Work closely with the engineers on the team to help us execute on the most impactful initiatives Work closely with functions across the company whom we serve as customers (operations, finance and risk, growth, engineering). Set broad vision, influence engineering and strategy, and establish practices to address customer needs.

Customer Support Specialist

Vestwell
Greater NYC Area
6 days ago
+17
Work directly with clients to effectively manage their needs. Communicate via telephone and email to address client issues. Obtain and process all client information and transactions- including rollover, loans, and distribution requests. Answer client questions or concerns in a timely, informative, and professional manner (within 24 hours). Maintain all internal SLA’s of inbound tickets. Where needed, outbound communications with clients to proactively communicate client issues around payroll, or administration of the plan. Calmly handle customer complaints and work to find solutions. Seek assistance and escalate issues. Work with and report progress to the VP of Client Services. Perform basic administrative tasks and clerical duties as necessary. Exhibit expert knowledge regarding the products and services offered. Work according to set standards and operating procedures.

Operations and Servicing Strategy Manager

Vestwell
Greater NYC Area
6 days ago
+17
We are on the hunt for an experienced Operations Manager to help us set the standards for signature client care at Vestwell. You will be responsible for creating frameworks that increase adoption, ensure retention, and deliver satisfaction to our growing client base- handling both inbound and outbound communication. As an ideal candidate, you have spent time in various client-facing roles across operations, technical support, and/or customer service. More importantly, you’re thrilled by the challenge of building and managing a high-performing team. You love developing individuals at all stages of their careers, but you’re not afraid to get your hands dirty. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

Lead Case Manager

Sproutt
Greater NYC Area
1 week ago
+11
Summary We're looking for an experienced insurance case manager to lead our case management team. This player-coach role requires a hands on approach and ability to introduce and implement new processes and tools - in order to help the company meet its day to day goals as well as to scale its operations.  *Currently a remote position* Duties & Responsibilities Lead the case management team while making sure we meet the company’s goals -

Senior Technical Product Manager

Paxful
Greater NYC Area
1 week ago
+36
Coordinating staff and internal resources. Managing project progress and adapt work as required. Ensuring projects meet deadlines. Managing relationships with clients and stakeholders. Designing and signing off on contracts. Overseeing all incoming and outgoing project documentation. Conducting project review and creating detailed reports for executive staff. Optimizing and improving processes and the overall approach where necessary. Securing growth opportunities and initiating new projects. Weekly scrum prioritization and review.

Senior InfoSec Governance, Risk, and Compliance An…

Policygenius
Greater NYC Area
1 week ago
+37
As the Senior Governance, Risk & Compliance (GRC) Information Security Analyst you will assist our growing InfoSec team to further develop and manage the information security risk management program. You are a self-driven, team player who understands the intricacies of risk and regulations and business operations, and can find the right approach to implement an effective, compliant and business supported GRC program. You can work with the business and technical teams, helping them identify and mitigate risks. You help developers, data scientists, analysts, and managers find opportunities as a business enabler, to improve the security risk posture of Policygenius . 

Customer Success Associate - Property & Casualty

Senior/Principal Product Manager, Platform

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Manager, Customer Success - Life Insurance

IT Specialist

Load 4 more jobs8 jobs at Policygenius

Senior Product Manager (CVM)

Whip Media Group
Greater NYC Area
1 week ago
+26
Develop and maintain the product vision and roadmap for the Content Value Management (CVM) Platform, identifying high value initiatives through user research, analysis, and competitive insights. Work with cross-functional stakeholders to build all product requirements, user stories, opportunity assessments, feature prioritization and business justification for initiatives. Manage resources, cross functional teams and personal performance to deliver strategic initiatives such as new product launches and customer solutions. Act as the subject matter expert on the CVM Product. Possess the knowledge to answer all incoming questions about the product from a variety of sources, its capabilities, its performance, as well as where we are in the development timeline, etc. Monitor critical product metrics and distribute relevant insights across the organization. Constantly strive to improve our strategic connections with other functions and the way we work.

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Senior Product Manager, Mobile Apps

QuadPay
Greater NYC Area
1 week ago
+25
You're an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You thrive when moving a project from ambiguity to clarity. You're a natural collaborator equally comfortable talking tech with developers, user experience with designers, copy and positioning with product marketers, numbers with finance and marketing, and strategy with executive leadership. You pay attention to people, connect with them, and know how to achieve great things together. You have a strong sense of purpose and integrity, with deep emotional intelligence. 

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