NYC Tech Jobs and Startup Jobs

15

Service Design, Technical Support Analyst

Peloton
Greater NYC Area
12 hours ago
+27
As a Technical Support Analyst in the Member Support organization, you will be among the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in interactions with Members.

Senior Manager, ODM

Senior Manager, Beta/User Experience

Network Engineer

IT Support Engineer (Studio)

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Product Manager, Tablets & Display Technology

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Senior Manager- Supply Chain Systems

ERP System Analyst

Product Manager, Digital Apps

Strategic Sourcing Manager- Mechanical

Field Operations Manager

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Product Lifecycle Management (PLM) Administrator

Product Lifecycle Management (PLM) Analyst

Vice President, Corporate Wellness

Director of Business Operations

IT Business Analyst (Finance)

Load 10 more jobs25 jobs at Peloton

Senior Product Manager, Customer Experience

noom
Greater NYC Area
1 day ago
+50
Work cross-functionally with product/engineering and our Customer Experience (CX) team to deliver an amazing, comprehensive, efficient customer experience to our users, using all channels available.  Deeply understand our CX team's existing processes and tools, their genesis and value, syncing regularly with the team to gather their pain points, identifying areas of improvement, and prioritizing solutions with the highest impact towards our company objectives.  Use data to inform and identify opportunities to streamline or automate using AI and machine-learning techniques across different CX initiatives, collaborating with our data scientists to generate hypotheses for experimentation while recognizing edge cases to build out comprehensive functional requirements.  Serve as a fulcrum between the Product team and our CX team, becoming the company’s product domain expert and champion for CX. This role will report to the Vice President of Product.

Director of Product, Life Sciences

Senior Product Manager, Growth

CloudOps Administrator

DigitalOcean
Greater NYC Area
2 days ago
+47
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances.

Senior Product Manager, Kubernetes

Developer Support Engineer II - Managed Databases

Client Success Manager

Gympass
Greater NYC Area
5 days ago
+41
The Client Success Manager will be responsible for managing the long term relationships with our clients in the United States. The ideal candidate is tech savvy, obsessed with process improvement, can balance multiple priorities and clients, and has a nose for value, building client strategies based off of data insights. This person will play a pivotal role in our United States growth, and will be eager to work cross-functionally with sales, product, finance, recruiting, operations and marketing, in a fast-paced organization that will allow you to thrive and grow.

Senior Product Manager, Data & Architecture

Conductor
Greater NYC Area
5 days ago
+31
The Product Manager will join a fast-paced Product team responsible for the definition and creation of innovative software products for our global customers. Product Managers interact regularly with cross-functional teams, including engineering, user experience design, product marketing, customer success, and sales. Product Managers represent the “voice of the market” and interface directly with customers to ensure Conductor’s products meet their needs.

IT Manager

Whip Media Group
Greater NYC Area
1 week ago
+26
Whip Media Group is looking for a New York based IT Manager to act as a hands-on player/coach on the team responsible for all of our in-office IT infrastructure and global systems. Our users are global, using multiple operating systems and this role is integral to scaling our organization's IT footprint in a secure and automated way. 

Logistics Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

Client Experience Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Client Activation Manager

Gympass
Greater NYC Area
2 weeks ago
+41
Own the client relationship for new partnerships after the point of sale throughout the client lifecycle, including leading all client meetings/communications virtually and in person. Serve as the main point of contact for organizing, planning, and executing end-to-end implementation and onboarding events (on-site and virtual) for clients. Work closely with Client Success team to understand the clients' needs and deliver an event that exceeds their expectations, while accomplishing business objectives for Gympass. Coordinate logistics and project plan goals with the Field Activation team and onsite HR contacts, ensuring that expectations are met and client engagement is high. Train and onboard local Brand Ambassadors to communicate Gympass efficiently and professionally to potential clients for field events. Request from Design team pre/post event communications to ensure success.

Senior Product Manager (CVM)

Whip Media Group
Greater NYC Area
3 weeks ago
+26
Develop and maintain the product vision and roadmap for the Content Value Management (CVM) Platform, identifying high value initiatives through user research, analysis, and competitive insights. Work with cross-functional stakeholders to build all product requirements, user stories, opportunity assessments, feature prioritization and business justification for initiatives. Manage resources, cross functional teams and personal performance to deliver strategic initiatives such as new product launches and customer solutions. Act as the subject matter expert on the CVM Product. Possess the knowledge to answer all incoming questions about the product from a variety of sources, its capabilities, its performance, as well as where we are in the development timeline, etc. Monitor critical product metrics and distribute relevant insights across the organization. Constantly strive to improve our strategic connections with other functions and the way we work.

Manager, Supplier Strategy and Operations

Bizly
Greater NYC Area
3 weeks ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Buyer Success Associate, New York

SevenFifty
Greater NYC Area
3 weeks ago
+29
Become a power-user of the SevenFifty Buyer app. Offer support via email to all newly approved buyers in New York. Book in-person and remote meetings to help train buyers on our platform.  Pitch SevenFifty ordering to newly approved buyers on SevenFifty, non-ordering buyers, and buyers not yet using SevenFifty onsite at buyers’ establishments. Track and follow-up on the outcomes of buyers’ early ordering attempts to ensure that communication with their reps is smooth and that their orders are filled. Convert buyers from non-SevenFifty users and SevenFifty searchers to consistent SevenFifty orderers. Bring feedback from buyers to SevenFifty teammates for immediate troubleshooting and systematic problem solving.

Operations/Supply Chain Manager

Hydrant
Greater NYC Area
1 month ago
+16
Hydrant is looking for an Operations/Supply Chain Manager to grow and improve the company’s supply chain as we scale. This role will have the opportunity to assume ownership of many key functions, including but not limited to demand planning, sourcing & purchasing, logistics & fulfillment, inventory management and reporting. The Operations/Supply Chain Manager will get exposure to key leadership and will be pivotal in helping shape the direction of the business through operational innovations. The position calls for constant improvement, always analyzing, tweaking and finding better ways to enhance our current operations to meet the demands of current and new customers, both B2B and B2C.

Customer Experience Specialist

Hydrant
Greater NYC Area
1 month ago
+16
As a CX Specialist at Hydrant, you have the ability to create memorable relationships with our customers. The goal is to deliver timely and seamless experiences that make customers smile. We pride ourselves on experiences that are far superior to most e-comm organizations. Life is stressful enough, hydration routines don’t have to be - our CX team will go out of the way to support our customers. Our customer experience specialist is customer-facing, communicating through various channels, including phone, live chat, and responding to messages. We always respond as quickly and fully as possible to solve their problems. This is an opportunity to engage our customers and build brand loyalty. You are the front line and communicate with customers outside of standard business hours to ensure they have a positive experience. With that comes an expert-level knowledge of our products and systems with a curiosity to continually be improving current practices.

Product Manager

Postlight
Greater NYC Area
6 months ago
+34
We’re looking for Product Managers with strong technical backgrounds who can rally teams of engineers and product designers, and drive the development of great products. As a Postlight Product Manager, you will sit at the intersection of business, tech, and design. You should feel as comfortable outlining a product strategy as discussing front-end architecture with engineers. We’re looking for people who have led teams, shipped products, and made difficult decisions when necessary.

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