NYC Tech Jobs and Startup Jobs

16

Client Experience Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Customer Experience Associate

Mulberry Technology
Greater NYC Area
2 days ago
+14
As a Customer Experience Associate at Mulberry, you will play a critical role in providing best-in-class support to our customers and will serve as the frontline in their interactions with our brand. A typical day will consist of responding to customer support emails, educating customers on our product (via live chat and inbound calls), and using data to build out consistent best practices for customer support.

Lead Case Manager

Sproutt
Greater NYC Area
1 week ago
+11
Summary We're looking for an experienced insurance case manager to lead our case management team. This player-coach role requires a hands on approach and ability to introduce and implement new processes and tools - in order to help the company meet its day to day goals as well as to scale its operations.  *Currently a remote position* Duties & Responsibilities Lead the case management team while making sure we meet the company’s goals -

Senior InfoSec Governance, Risk, and Compliance An…

Policygenius
Greater NYC Area
1 week ago
+37
As the Senior Governance, Risk & Compliance (GRC) Information Security Analyst you will assist our growing InfoSec team to further develop and manage the information security risk management program. You are a self-driven, team player who understands the intricacies of risk and regulations and business operations, and can find the right approach to implement an effective, compliant and business supported GRC program. You can work with the business and technical teams, helping them identify and mitigate risks. You help developers, data scientists, analysts, and managers find opportunities as a business enabler, to improve the security risk posture of Policygenius . 

Customer Success Associate - Property & Casualty

Senior/Principal Product Manager, Platform

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Manager, Customer Success - Life Insurance

IT Specialist

Load 4 more jobs8 jobs at Policygenius

Senior Product Manager (CVM)

Whip Media Group
Greater NYC Area
1 week ago
+26
Develop and maintain the product vision and roadmap for the Content Value Management (CVM) Platform, identifying high value initiatives through user research, analysis, and competitive insights. Work with cross-functional stakeholders to build all product requirements, user stories, opportunity assessments, feature prioritization and business justification for initiatives. Manage resources, cross functional teams and personal performance to deliver strategic initiatives such as new product launches and customer solutions. Act as the subject matter expert on the CVM Product. Possess the knowledge to answer all incoming questions about the product from a variety of sources, its capabilities, its performance, as well as where we are in the development timeline, etc. Monitor critical product metrics and distribute relevant insights across the organization. Constantly strive to improve our strategic connections with other functions and the way we work.

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Product Manager

Haven Life
Greater NYC Area
1 week ago
+46
Haven Life is an insurtech innovator at MassMutual that offers a new way to get life insurance online that's actually simple. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique. Our diverse team is comprised of smart, collaborative people who think big, execute quickly and don't take themselves too seriously.  If you're creative, professional and kind, we'd love

Underwriting Innovation Product Owner

Haven Life
Greater NYC Area
2 weeks ago
+46
We are looking for a motivated self-starter with a passion for life insurance underwriting to solve complex and high-impact problems with simple, innovative, and customer-centric solutions.  This product owner will design underwriting programs for new products and streamline existing customer experiences. They will collaborate with other product teams, underwriters, and key stakeholders to ensure legal and compliance issues are addressed and that development teams have the information they need to make these features a reality. If you wake up every day excited to explore data and reimagine customer experiences, please apply. 

Product Actuary

Haven Life
Greater NYC Area
2 weeks ago
+46
We are seeking a passionate, detail-oriented person to join our direct-to-consumer team. You will help shape the vision, planning, and execution of Haven technology and product innovation. You will be responsible for providing insurance and underwriting expertise to technology product owners, designing products that focus on the customer experience, and coordinating with underwriting, reinsurance, corporate actuarial, legal, and filing. You will influence the design and pricing of our direct to consumer insurance products with a particular focus on underwriting programs and market considerations unique to the Direct to Consumer marketplace. You will help analyze current data and processes to explore new innovative approaches to optimize the customer experience. You will collaborate with other actuaries and work directly with business leaders, reinsurers, and technology product owners to manage the profitability of the insurance products and guide the strategic decisions of the organization.  

Director of Marketplace

Bizly
Greater NYC Area
2 weeks ago
+20
We are looking for our Director of Marketplace to drive Bizly's venue directory and supplier ecosystem on a global basis. We're looking for a fearless leader who is comfortable rolling up their sleeves to tackle our marketplace goals, and capable of helping us build out our marketplace team over time. This role requires a person who can work cross-functionally and be accountable for business development, strategy, and operations.

Customer Success Representative

Haven Life
Greater NYC Area
2 weeks ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

Technical Product Manager

Knotch
Greater NYC Area
3 weeks ago
+40
As the Senior Technical Product Manager at Knotch, you’ll play a critical role in ideating, developing, building and launching our enterprise SaaS products. Your passion will be to expand our product, develop sustainable processes, prototype new ideas, identify new opportunities and deliver product that you’re proud of within appropriate timelines. You’ll work alongside our Product, Engineering, and Client Success teams every day and in doing so, you’ll be helping to craft the future of Knotch by making things, breaking things, and learning every single day. You will report directly to Aron Tzimas, our CCO and Co-Founder.

Operations Associate

Saturn Cloud
Remote
3 weeks ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Head of Product

Saturn Cloud
Remote
3 weeks ago
+16
- You will turn ideas into useful products. Our metric for success is, "did I make life easier for a data scientist this week?". - You will become familiar with Python, TypeScript (with Vue), use Kubernetes. (We don't expect you to know all of these) - You will work with sales and marketing to figure out what to build and how to sell it. - You will rotate through sales and support so that we always know what our customers are going through.

Senior Product Manager

Postlight
Greater NYC Area
3 weeks ago
+34
We're a community of designers, engineers, and product managers who are passionate about building quality software. While our environment is collaborative and relaxed, we build products that are well-considered and well-architected. We’re looking for Senior Product Managers with strong technical backgrounds who can rally teams of engineers and product designers, and drive the development of great products.  As a Postlight Senior Product Manager,

Product Manager

Postlight
Greater NYC Area
8 months ago
+34
We’re looking for Product Managers with strong technical backgrounds who can rally teams of engineers and product designers, and drive the development of great products. As a Postlight Product Manager, you will sit at the intersection of business, tech, and design. You should feel as comfortable outlining a product strategy as discussing front-end architecture with engineers. We’re looking for people who have led teams, shipped products, and made difficult decisions when necessary.

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