NYC Tech Jobs and Startup Jobs

24

Director, Customer Success

Shapeways
Greater NYC Area
40 minutes ago
+38
We are looking for a dynamic, creative, and intelligent leader; team player that thrives in a fast-paced, innovative working environment and is passionate about customer happiness, relationship building, and increasing customer satisfaction through data-driven approaches. While we value anyone with passion and talent for customer success, for this specific role we are looking for candidates with a proven track record in building and scaling customer success teams. As we enter the next era of Shapeways, this is an amazing time to join our leadership team and be part of building our path to success. Ideally, you’d be located or willing to locate to the Greater New York City area but we can be flexible for a fully remote leader for the right candidate.

Product Manager

Reonomy
Greater NYC Area
19 hours ago
+42
As Reonomy’s Product Manager, you will manage the growth team for our SaaS products. You will have a direct impact on our core business line and most predictable source of revenue within our product suite by managing the product development process from ideation to delivery. You’ll find yourself regularly collaborating cross-functionally with all departments - Engineering, Sales, Marketing, Design, Finance - to better understand the early stages of the user journey.

Client Experience Manager

LeafLink
Greater NYC Area
2 days ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Senior Claims Analyst

Rhino
Greater NYC Area
4 days ago
+27
Refine claims experience skills including investigation, resolution and claim operations.  Provide timely and accurate review and adjustment of claims. Enhance relationships with our partners and renters on the overall claims process. Increase subrogation recovery efforts on approved claims. Assist in gathering customer feedback, defining processes, and identifying best practices. Obtain additional adjuster licenses as needed.  Provide ongoing support to the Claims Team as needed.

Sr. Director, Ops Strategy

Spot.IM
Greater NYC Area
5 days ago
+19
Utilize structured problem-solving skills to develop strategies and lead cross-functional initiatives that will drive company growth and streamline overall processes. Perform both quantitative and qualitative analysis to understand the competitive landscape, market segmentation and sizing, business and financial modeling, and on best operational process implementation to support hypotheses and decisions. Partner cross functionally to determine metrics and ways to measure success, value returned and cost of risk to the business. Be an inspirational leader; build and scale your team to support the long-term strategy and drive a culture of strong performance. Partner with each executive and team leader to generate their specific strategies, objectives, and plans to help achieve their goals with consideration for the overall company goals.

Sr. Director, Product + Data Strategy

Spot.IM
Greater NYC Area
5 days ago
+19
Spot.IM is looking for a highly creative Sr. Director Product and Data Strategy Manager who will provide industry-specific strategic leadership and knowledge for the build out of a DMP and a self-served ad market place. You will serve as a publishing expert who develops and owns strategic initiatives that drive revenue growth, then deliver on the strategies through collaboration with other relevant thought partners across product, marketing, and business development. Candidates should understand how to identity new business opportunities, bundle products, develop packaging, and identify market gaps and needs.

Senior Product Manager

Ribbon
Greater NYC Area
1 week ago
+34
Lead the team to focus on the most impactful projects that empower the entire company to help homebuyers, sellers, agents, lenders, and the entire housing ecosystem. Work closely with the engineers on the team to help us execute on the most impactful initiatives Work closely with functions across the company whom we serve as customers (operations, finance and risk, growth, engineering). Set broad vision, influence engineering and strategy, and establish practices to address customer needs.

Product Designer

Orchard
Greater NYC Area
1 week ago
+22
The Company  Orchard is transforming the way people buy and sell their homes. Simplifying it all, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is

Senior Product Manager (CVM)

Whip Media Group
Greater NYC Area
1 week ago
+26
Develop and maintain the product vision and roadmap for the Content Value Management (CVM) Platform, identifying high value initiatives through user research, analysis, and competitive insights. Work with cross-functional stakeholders to build all product requirements, user stories, opportunity assessments, feature prioritization and business justification for initiatives. Manage resources, cross functional teams and personal performance to deliver strategic initiatives such as new product launches and customer solutions. Act as the subject matter expert on the CVM Product. Possess the knowledge to answer all incoming questions about the product from a variety of sources, its capabilities, its performance, as well as where we are in the development timeline, etc. Monitor critical product metrics and distribute relevant insights across the organization. Constantly strive to improve our strategic connections with other functions and the way we work.

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Senior Customer Service Agent

Tipico
1 week ago
+21
We are looking for someone who will be able handle a cross functional role working with our Marketing and Product teams to help deliver the best in class Customer Service experience. A person with a positive attitude that is passionate about work and who is motivated to succeed. Someone who can lead by example and can ensure the smooth running of the department’s day to day operations. Some of the tasks will involve:

Customer Support Associate

Rhino
Greater NYC Area
2 weeks ago
+27
Provide day-to-day support of customers, which includes real-time conversations via telephone, live chat, and email. Resolve issues in a timely way while effectively prioritizing customer needs. Triage tickets to the appropriate internal departments and work with them to resolve the issue. Identify trends in support needs to influence site design, email copy, and product workflow.

Director of Marketplace

Bizly
Greater NYC Area
2 weeks ago
+20
We are looking for our Director of Marketplace to drive Bizly's venue directory and supplier ecosystem on a global basis. We're looking for a fearless leader who is comfortable rolling up their sleeves to tackle our marketplace goals, and capable of helping us build out our marketplace team over time. This role requires a person who can work cross-functionally and be accountable for business development, strategy, and operations.

Associate Director, Global IT

Knotel
Greater NYC Area
3 weeks ago
+37
End to end, full accountability for all aspects of IT across the various global markets. This includes corporate IT, overseeing build-outs and IT operations for client workspaces. Partnering with business stakeholders to deliver IT solutions and services aligned with the business vision and mission objectives. Oversee, define and drive IT strategy and roadmap to deliver stable, predictable and cost effective (to budget) IT services. Developing and maintaining strong relationships across all functions of the business, with local and global stakeholders, and establishing credibility and expertise across the Leadership Team.  Managing an exceptional IT service client team across global cities that really delivers for Knotel and its clients.  Establishing and maintaining strong strategic partnerships with vendors and service suppliers.  Build processes and systems that meet long-term needs and scale appropriately. Envision and actualize long-term goals while managing day to day activities.

Technical Product Manager

Knotch
Greater NYC Area
3 weeks ago
+40
As the Senior Technical Product Manager at Knotch, you’ll play a critical role in ideating, developing, building and launching our enterprise SaaS products. Your passion will be to expand our product, develop sustainable processes, prototype new ideas, identify new opportunities and deliver product that you’re proud of within appropriate timelines. You’ll work alongside our Product, Engineering, and Client Success teams every day and in doing so, you’ll be helping to craft the future of Knotch by making things, breaking things, and learning every single day. You will report directly to Aron Tzimas, our CCO and Co-Founder.

Operations Associate

Saturn Cloud
Remote
3 weeks ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Head of Product

Saturn Cloud
Remote
3 weeks ago
+16
- You will turn ideas into useful products. Our metric for success is, "did I make life easier for a data scientist this week?". - You will become familiar with Python, TypeScript (with Vue), use Kubernetes. (We don't expect you to know all of these) - You will work with sales and marketing to figure out what to build and how to sell it. - You will rotate through sales and support so that we always know what our customers are going through.

IT Systems Administrator

Better.com
Greater NYC Area
3 weeks ago
+23
Better is looking for a self driven person to help us build, maintain, and oversee our IT function. This person will work strategically with our IT and Devops team to make sure our IT practices stay aligned with business needs. The ideal candidate is a customer-service driven, technical person who can manage day-to-day operations and provide tech support to end users across the organization. This person should be comfortable multi-tasking, able to maintain high attention to detail, and be resourceful as needed.

IT Systems Technician

Manager, Strategy & Special Operations

Operations Associate

Platform Product Manager

Customer Experience Manager

Customer Experience Associate (Entry)

Sr. Growth Product Manager

Operations Strategy Manager

Senior Product Manager

Processing Expert Manager

Manager, Business Operations: Real Estate

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Senior Product Manager

Postlight
Greater NYC Area
3 weeks ago
+34
We're a community of designers, engineers, and product managers who are passionate about building quality software. While our environment is collaborative and relaxed, we build products that are well-considered and well-architected. We’re looking for Senior Product Managers with strong technical backgrounds who can rally teams of engineers and product designers, and drive the development of great products.  As a Postlight Senior Product Manager,

Product Manager-Smart Home Technology

Vessel Technologies, Inc.
Greater NYC Area
1 month ago
+22
We currently seeking a VP-Smart Home Technology to spearhead our efforts in developing a technological backbone that will control all building systems and act as an interface for a suite of user controls and functions. In this position, you’d have responsibility for all aspects of project design and management, with the opportunity to build and manage a team of superstars of your choosing. Your inventions will meaningfully change the lives of all future Vessel residents.

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