NYC Tech Jobs and Startup Jobs

22

Operations Associate

Drive Sally
Greater NYC Area
12 hours ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Customer Experience Associate

Atoms
16 hours ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Customer Experience Associate (Full-Time)

Harry's
Greater NYC Area
1 day ago
+32
You will be responsible for ensuring that all of our customers have a best-in-class quality customer experience across multiple channels. You will act as a subject matter expert who can both problem solve and connect with customers on a human level. You will be apart of an empathetic and supportive team, where your front-line work is directly connected to the growth and success of Harry’s. 

Director, Acquisition Marketing and Digital Product

Distribution Sr. Associate - New Growth

Customer Experience Manager (NewCo)

Platform Product Director

Remote Customer Experience Associate (Part-Time)

Load 2 more jobs6 jobs at Harry's

Customer Support Representative

Talkspace
Greater NYC Area
1 day ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Product Manager

Transfix
Greater NYC Area
5 days ago
+14
Define product vision and strategy based on an in-depth understanding of our users, business, and industry. Set KPIs and prioritize roadmaps to move the needle with cross-functional engineering, design, and ops teams. Champion the needs and problems of our users to deliver innovative, industry-transforming products. Manage product execution to ship quality products...

Executive Assistant to the President

Transfix
Greater NYC Area
5 days ago
+14
As an Executive Assistant to the Chief Operating Officer (COO), you will have the opportunity to work alongside some incredible talent, and to learn all aspects of our operations. Your ability to maximize the time and productivity of the COO and her team will have direct impact on the company, team and culture.

Product Manager

Narrativ
Greater NYC Area
1 week ago
+20
This is an exciting opportunity for an entrepreneurial Product Manager to build out our product portfolio and team. The role involves managing across the full spectrum of product development from translating the company vision into an actionable product strategy to relentlessly prioritizing initiatives on the roadmap and developing product briefs with the engineering team to deliver them. Specifically, we are looking for someone to build out our team and product function with a fast-paced and agile approach. You will need to lead the team with a lean MVP approach and be comfortable collaborating with engineering and business to rapidly test, learn and iterate on new product concepts. 

Growth Manager

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy.

Director, Growth (x2)

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

General Manager, Northeast

Flexport
Greater NYC Area
1 week ago
+31
You will develop and implement a regional business plan which includes key deliverables, dates, competitive strategies, product positioning/messaging, and ultimately full P&L responsibility to achieve the company's growth objectives and a leading market position in the Northeast. This position will report directly to the GM, North America and provide monthly and quarterly revenue and operations guidance and visibility up to the CEO with the responsibilities below. 

Global Operations Manager

Flexport
Greater NYC Area
1 week ago
+31
Deliver unmatched experiences to Flexport usersThe opportunity: Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. As we enter our next phase of growth, we’re looking for pragmatic, customer-centric leaders to lead our Global Operations Teams in a player-coach capacity. Salivating at the thought of leading teams while streamlining the inefficient industry of

Product Designer

Transfix
Greater NYC Area
1 week ago
+14
Own design needs across the entire product lifecycle and multiple product launches. We’ll expect you to help identify pain points, generate ideas, help define requirements, and drive design initiatives in a fast-paced, fluid environment. Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant but practical solutions to design challenges. Know and love our users – understand their pain points, synthesize their feedback, and above all, be their champions. Day to day work includes producing wireframes and user flows, prototyping at varying levels of fidelity, and helping gather user feedback. Help develop and define Transfix’s design sensibilities, methodologies, and culture. Contribute to product team growth, vision, and strategy.

Customer Support Associate

Transfix
Greater NYC Area
1 week ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
1 week ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Director of Product, Shippers

Transfix
Greater NYC Area
1 week ago
+14
As the Director of Product, Demand at Transfix, you will lead our product strategy and roadmap for how we continue delivering innovative solutions for some of the world’s largest shippers (eg. retailers, CPG’s, and manufacturers). This role encompasses everything from growing a self-serve platform for customers, to building specialized products for enterprises, to optimizing pricing strategies and infrastructure that drive sustainable growth. You will lead an extremely cross-functional team across Design, Engineering, Data Science, Sales, and Account Management and drive the full product lifecycle from inception to launch of new products.

IT Support Specialist

Transfix
Greater NYC Area
1 week ago
+14
Provide timely and accurate troubleshooting for hardware and software issues for all employees of Transfix. Maintaining an asset database and inventory of all IT related equipment. Onboarding\offboarding for all employees in conjunction with the HR and Office Teams. Large conference or event support, after hours might be required for some events. Executive and EA technical support; understanding prioritization between emergency and basic issues. Responsible for office moves and supporting the Office Team with all technical aspects. Backup Application Support, rudimentary knowledge of Transfix platform and escalation paths for ticket resolution.

Customer Success Lead

Nesterly
Greater NYC Area
2 weeks ago
Nesterly, founded at M.I.T. and named “genius” and “poised to forever change our cities” by Fast Company, is in search of a Customer Success Lead to help take our team to the next level as we prepare to scale Nesterly to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Job Description: Nesterly is

Operations Associate

Mobley
Greater NYC Area
2 weeks ago
About Mobley: Founded in 2017, Mobley is a NYC startup transforming home asset ownership through our rental platform. We started Mobley after continual frustration throwing away, storing or selling furniture for cents on the dollar every time we moved. As our generation continues to increase mobility, we strongly believe people shouldn’t be forced to buy disposable, short-term furniture but instead flexibly furnish their home with beautiful high

Office Operations Manager

Atoms
2 weeks ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Lead Product Designer - Trade

1stdibs.com
Greater NYC Area
1 month ago
+38
We are looking for a Lead Product Designer with a strong visual and UI design practice to deliver product experiences that promote our platform business strategy by aligning solutions with the needs and behaviors of our users. In this case, you would be supporting our 1stdibs Trade: one of our company’s strategic initiatives, which works specifically with interior designers and architects who are shopping our site. Product designers partner with engineers, product owners, and UX research to deliver world-class solutions. 

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC