NYC Tech Jobs and Startup Jobs

170

IT Support Specialist

CLEAR
Greater NYC Area
2 days ago
+12
CLEAR is looking for an IT Support Specialist with solid communication, organization, and technical skills, to help support our rapidly growing corporate user base. This is an opportunity to join a group of professionals providing excellent support to a dynamic, fast-growing enterprise. The responsibilities for this role include.

SVP, New Verticals

GM, Enterprise & Digital Identity

Product Manager, Mobile

Senior Infrastructure Security Engineer

Senior Product Manager - Healthcare

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Operations Associate

Drive Sally
Greater NYC Area
2 days ago
+15
Overview As an Operations Associate, you will help us achieve our mission by managing the core of Sally’s platform: drivers and vehicles. First, our customers: the drivers. You will convert prospects into customers, and convert customers into the safest and highest-earning rideshare drivers in NYC. Your job will be to engage, empower, and support all Sally drivers 24 hours a day.  Second, our assets: the vehicles. You will oversee the entire

Enterprise Security Engineer, IT

WeWork Technology
Greater NYC Area
2 days ago
+40
The Ie Security Engineer will be responsible for securing and hardening The We Company’s infrastructure including but not limited to systems, networks, endpoints, SaaS integrations, and IoT devices. The engineer will work closely with We’s Corporate and Building Technology, Product, and Engineering teams to ensure the security of our infrastructure. The ideal candidate with be tenacious, vendor agnostic and familiar with large internal networks and systems. You will participate in security reviews of our infrastructure, help with research, and test new technologies.

Director, Corporate Systems

Response Specialist, Product Support

SaaS Application Administrator

Vice President Product - Lifion Development Platfo…

Lifion by ADP
Greater NYC Area
2 days ago
+30
Join the Lifion by ADP team as a Vice President of Technical Product Management and own the vision and creation of our in house build Low code Platform. Own the roadmap of the entire product suite to ensure the product is efficient, intuitive, beautiful and responsive. Collaborate with your stakeholders both internal/external to Lifion to build a revolutionary Platform that allows developers to create a new suite of global products using a no-code approach to development.

Principal Technical Product Leader

Principal System Reliability Owner

VP of Product

Ocrolus
Greater NYC Area
2 days ago
+22
You are a hands-on leader who will own the product strategy/roadmap and drive best practices for Ocrolus. As VP of Product, you will lead the strategic positioning of products and solutions that drive client engagement, usage, and value proposition for current and future partners. The ideal candidate has deep experience and understanding in one or more of the following areas; SaaS, process automation(specifically data and document processing), financial services(lending preferred), and has led lean an agile team. Preferably in a high or hypergrowth startup environment.

Product Manager - Machine Learning - NYC

HyperScience
Greater NYC Area
2 days ago
+27
Company Description At HyperScience, we use modern machine learning to turn documents into machine-readable data. Our customers receive a wide variety of documents, like life insurance applications, paystubs, utility bills, insurance claims, that must be processed quickly and accurately to better serve the people at these organizations, and their customers. Amazingly, this is all done manually today. We’re on a mission to change that! Our

Product Designer

Kustomer
Greater NYC Area
2 days ago
+22
About KustomerKustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences– not resolve tickets. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. Today, Kustomer is the core

Customer Support Associate (Night Shift - Remote)

Aircall
Greater NYC Area
2 days ago
+33
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Senior Manager, IT Audit

Yext
Greater NYC Area
2 days ago
The Senior Manager, IT Audit is responsible for developing, managing, tracking, and reporting on Yext’s IT audit program. Reporting directly to the head of Internal Audit and working closely with the IT Risk and compliance team, they conduct ongoing assessments of technology related risks and manage the execution of related assurance programs, including the Company’s SOX compliance program. They manage the team of co-sourced resources on the execution of the audit program and work closely with external auditors to address information requests, track issues, and negotiate remediation strategies in connection with SOX compliance, and annual financial and compliance audits.

Network Engineer

Associate Client Success Manager, Mid-Enterprise

Director, IT Infrastructure and Operations

Associate Client Support Specialist (Bilingual - English/Spanish)

Senior Manager, Security and IT Compliance

UPWARD | Yext Rotational Program

Client Success Manager, Mid-Enterprise

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Product Designer

Transfix
Greater NYC Area
2 days ago
+14
Own design needs across the entire product lifecycle and multiple product launches. We’ll expect you to help identify pain points, generate ideas, help define requirements, and drive design initiatives in a fast-paced, fluid environment. Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant but practical solutions to design challenges. Know and love our users – understand their pain points, synthesize their feedback, and above all, be their champions. Day to day work includes producing wireframes and user flows, prototyping at varying levels of fidelity, and helping gather user feedback. Help develop and define Transfix’s design sensibilities, methodologies, and culture. Contribute to product team growth, vision, and strategy.

Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $800 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Network Engineer

Peloton
Greater NYC Area
2 days ago
+27
As a Network Engineer at Peloton, you'll be a part of the core team that keeps client infrastructure redundant, scalable, and secure. The position will entail being responsible for the Enterprise client services in use at Peloton and helping to craft the backend systems that will depend on as the company continues to grow. You should be comfortable seeing a project through from start to end; including identify areas for improvement, researching the best way to tackle the problem, being able to describe to others why you chose the approach you did, and then implementing the solution; you are both a thinker and a doer. You dream big and then make things happen. You should love automating things, we want people who want to work smarter, not harder!

Showroom Manager - Upper East Side

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Manager, Reverse Logistics (Repair and Refurb)

Accessories Merchandiser

Prototype Shop Manager

Mailroom Clerk

NetSuite Functional Specialist

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

IT Business Analyst - Finance

Senior Director, Supply Chain Systems

Product Manager, Digital Apps

IT Support Engineer

VP/GM, Guest Experience (Peloton Studios)

Senior NetSuite Developer

Product Manager, Member Experience

Client Platform Engineer

Junior NetSuite Developer

Product Manager, Hardware Accessories

IT Technical Business Analyst - Data Integrations

Integrations Developer- Dell Boomi

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Product Designer

Quartet Health
Greater NYC Area
2 days ago
+32
Company Description: Quartet is a pioneering healthcare technology company striving to improve the lives of people with mental health conditions. We connect people to a personalized care team to get them the right care at the right time. Our collaborative technology platform and range of services brings together physicians, mental health providers, and insurance companies to effectively improve patient outcomes and drive down healthcare costs.

Customer Support Representative

Smartling
Greater NYC Area
3 days ago
+18
The Smartling Customer Support team provides exceptional support to our customers and platform users. Customer support is responsible for managing, resolving, and preventing problems by providing consistent, top-notch customer service and product expertise. You're a great match if you are quick to learn a new product, analytical, and driven to help customers solve problems. 

Senior Product Data Analyst - AdTech

Dailymotion
Greater NYC Area
3 days ago
+28
Performing data analysis on products managed by Dailymotion’s AdTech tribe, including our SSP that serves billions of requests daily, and extract actionable insights that will be used to drive decisions across the business. Statistically validating and A/B testing hypotheses generated by Business, Product and Data Science teams. Driving the collection of new data that would help build the next generation of algorithms (E.g. audience segmentation, contextual targeting, bidder behavior monitoring). Building easy to use dashboards (E.g. Tableau) to help visualize insights and KPIs interactively. Automating analysis into monitoring and alerting tools to continuously drive value for business owners. Proactively owning the end-to-end delivery of projects, from design, to development, testing, and operations.

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
3 days ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Director Advisory Services

Collibra
Greater NYC Area
3 days ago
+37
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Application Support Engineer

Compliance Officer

Executive Assistant

Premium Support Engineer

Customer Advisory Manager

Customer Advisory Manager

Customer Advisory Director

Product Manager, Integration- Cloud Platforms

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Client Onboarding Specialist

Aircall
Greater NYC Area
3 days ago
+33
Review and understand clients’ business and communication challenges to successfully implement solutions Onboarding and training of new customers to ensure they are setup for maximum success. Learn and maintain a deep expertise of Aircall and best practices to provide ongoing value and support to our customers. Maintain and track all projects and documentation. Ensure proper and consistent communication of status to the client and the Aircall team. Work with our Account Executives to manage client expectations and ensure that the Onboarding Team has all information necessary for a smooth transition. Analyze, organize, and communicate customer feedback to the Product, Engineering and Sales Teams.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
3 days ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

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