NYC Tech Jobs and Startup Jobs

175

VP Global Customer Success

Collibra
Greater NYC Area
33 minutes ago
+39
Reporting into our Chief Customer Officer, the Vice President of Global Customer Success will be responsible for leading our Customer Advisory Team. This includes scaling a team comprised of Customer Advisory Managers (CAMs) around the globe. As the leader of the Customer Success organization the goal of VP of Global Customer Success is to increase software value realization, retention, adoption and business expansion in our accounts. Given our subscription business model, this role is absolutely vital to our long-term success.

Product Manager, Virtualization

Workplace Coordinator

Renewals Specialist - Remote

Customer Advisory Director

Director, Enterprise Adoption Services

Customer Advisory Manager

Load 3 more jobs7 jobs at Collibra

Head of Client Success, B4B

Betterment
Greater NYC Area
1 hour ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

IT Systems Engineer

HyperScience
Greater NYC Area
1 hour ago
+37
HyperScience is searching for an IT Systems Engineer to partner with our IT Systems Manager to manage the hardware and software we use internally. Our IT team is proactive in identifying root cause of Help Desk requests and implementing repeatable solutions for all throughout the company. Taking a customer-first approach, you will accommodate the needs of a fast growing organization as we scale our systems and processes.

Executive Assistant (NYC)

Cockroach Labs
Greater NYC Area
1 hour ago
+41
Cockroach Labs is growing quickly, and we're looking for an experienced Executive Assistant to join the team. As an Executive Assistant, you are the backbone of the team's business operations and activities. You anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. In addition to being organized and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions both internally and externally.

Director, Logistics

Peloton
Greater NYC Area
2 hours ago
+27
Seeking a forward-thinking, tenured Director of Logistics reporting to the Vice President, Supply Chain Planning and Logistics. This position will be responsible for all “Middle Mile” logistics functions (from distribution to DC out to last mile delivery hubs across the US). The ideal candidate for this role will demonstrate a Director Level ownership mentality and showcase a proven history of Development, Planning and Implementation of company goals and objectives. Must have thorough understanding of modal operations including Intermodal, FTL, LTL, Parcel, as well as extensive experience in developing a bulk storage and distribution center network. Additionally, the ideal candidate will distill logistics data into insightful business conclusions and recommendations. 

Senior Manager, ODM

Product Manager, Acquisition

Insurance Manager

Director, Sourcing

Product Manager, Tablets & Display Technology

Workplace Coordinator - Peloton Studios

Facilities Manager, Back of House

Manager- Warehouse Management System

Senior Manager- Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Senior Network Architect

Senior Network Engineer

Product Manager, Fitness Hardware

Senior Manager, Facilities Operations

IT Support Engineer (Studio)

Senior Manager, Beta/User Experience

Mobile Device Management Engineer

IT Marketing Business Systems Analyst

Load 10 more jobs19 jobs at Peloton

Director, Client Delivery

Zipari
Greater NYC Area
2 hours ago
+22
Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
13 hours ago
+25
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Experience Advocate (Portuguese Fluency)

monday.com
Greater NYC Area
13 hours ago
+25
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.

Integrations Engineer - Workday

Celonis
Greater NYC Area
13 hours ago
+31
Design and build integrations between Workday and various internal and external systems using Workday technologies including Studio, EIBs, Core Connectors, PICOF/PECI, etc... Build Reports such as complex advanced, matrix, trending, composite reports and dashboards. Collaborate with cross-functional teams to gather business requirements, design and implement solutions, conduct testing, and ensure successful release and user adoption. Develop Workday integrations between new or existing systems, both internal and external. Recommend improvement opportunities and continuously innovate across the Workday platform. Serve as the integrations lead for all Workday upgrades, improvements, implementations, and releases.

Product Manager, Internal Tools

Vimeo
Greater NYC Area
14 hours ago
+50
Vimeo is looking for a Product Manager, Internal Tools responsible for creating and iterating on software tools and processes that will serve our internal teams and allow our business to scale. The role will report to the COO, and work closely with business and product stakeholders to seek out new ideas that solve real problems for our teams. This role requires strong and proactive leadership and the ability to independently drive initiatives that span multiple internal departments.

Associate Support Engineer, OTT

Sr. Growth Product Manager

Lead Product Manager, Partnerships & API

Group Product Manager, Distribution

Product Operations Manager

Executive Assistant

Load 3 more jobs7 jobs at Vimeo

Product Compliance Manager

Latch
Greater NYC Area
14 hours ago
+28
Latch is hiring a Product Compliance Manager to direct product requirements and development efforts to ensure compliance with applicable local, national, and international regulations and standards. This requires a candidate that has a strong background in these areas combined with a passion for creating a unified strategy out of a multitude of dynamic and isolated regulations. This is a highly cross-functional position, working with in-house and outside legal, product, engineering, supply chain, program, and operations teams to ensure the successful delivery of new hardware and commissioning of new jobs. The ideal candidate will have significant knowledge of building, fire, electrical, mechanical, accessibility, and environmental codes and regulations that apply to access control products and experience, managing in-house and third-party laboratory testing of such products to ensure compliance with applicable standards in the US and abroad.

Firmware Manager

Senior Product Manager, Hardware

Senior Firmware Engineer

Senior Firmware Test Automation Engineer

Technical Support Associate

Senior Product Manager, Software

Customer Success Manager

Senior Director of Technology Operations

Load 5 more jobs9 jobs at Latch

Senior Customer Success Manager

Bizzabo
Greater NYC Area
14 hours ago
+28
As a Customer Success Manager, you will be responsible for a portfolio of customers, driving their success and event strategy. Bizzabo is looking for a strategic, sales-focused, and results-driven Customer Success Manager to educate our established customers about new functionalities, best practices, industry developments and otherwise increase the value Bizzabo delivers to their organization.

Head of Industry, Retail

Yext
Greater NYC Area
1 day ago
+38
Yext is seeking a Retail/CPG Industry Leader who will lead Yext’s strategy for the CPG and D2C/Retail Verticals within the United States. The ideal candidate will be a creative thinker, with the ability to work cross-functionally in order to develop scalable solutions for their clients, as well as their teams. They will build the retail vertical messaging and develop Yext product offerings. They will also be the lead public evangelist for retail for the company and will include public speaking, blogging, and other forms of media. We are looking for a self-starter entrepreneurial type leader who has demonstrated success building up an offering in the retail vertical. Ideal candidates will have management experience in a consultative sales environment, as well as extensive experience marketing digital marketing solutions.

Coordinator, Office of the CEO

VP of Risk

Current
Greater NYC Area
1 day ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Technical Drafting Engineer

Major League Baseball
Greater NYC Area
1 day ago
+48
The primary responsibility of the Part-Time MLB Technical Drafting Engineer is to work proactively with various design teams to understand project requirements and translate those to technical drawings for use by integrators at ballparks, data centers, and company offices. The Drafting Engineer is also responsible for updating, organizing, and maintaining various project related documentation and repositories, as well as maintaining CAD standards and following established implementation procedures.

Senior Product Manager - Personalization

Senior Product Manager - Data Platform

Receptionist

Director, Draft Operations

Senior Product Manager, Streaming

Gameday Monitor

Sr. Service Desk Analyst

Senior Manager, Strategic Development

Global Event Manager

Coordinator, Medical Administration

Load 7 more jobs11 jobs at Major League Baseball

VP, Customer Success

Unqork
Greater NYC Area
1 day ago
+47
The VP, Customer Office Operations you will be responsible for building Customer Office operations, managing third party service providers, and overall Customer Success. You will report to the Chief Customer Officer, and will work closely with all senior leadership.  In this role, you will mature Unqork’s existing delivery operations: build and manage a team, develop deep operational oversight over metrics and execution, and build strong systems and processes. You will insure that our new and existing relationships are successful and ready for continued growth. As a critical part of the Unqork family, you’ll help to develop a supportive, positive, and collaborative work environment.

Senior Technical Instructor

Director, Unqork Delivery

Client Partner - Public Sector

Client Manager - Public Enterprise

Client Director - Public Sector

Associate Production Support Engineer

Product Manager

Client Manager - Financial Services

Client Director - Financial Services

Business Product Specialist

Client Manager - Insurance

Client Director - Insurance

Vice President, Product Management

Client Analyst - Public Enterprise

Load 10 more jobs15 jobs at Unqork

Client Success Manager

Onna
Greater NYC Area
1 day ago
+13
Become an expert on the Onna platform and integrations, while keeping up with industry trends and competitors. Serve as the trusted point of contact for Onna’s strategic key clients across the client lifecycle; on-boarding, adoption, advocacy and renewal. Coach clients to be product experts and train their teams on the Onna platform so they become increasingly self-sufficient. Monitor Health Metrics, conduct regular business reviews to celebrate positive outcomes and identify opportunities for growth, and help drive client references and case studies. Drive organic growth and expansion within assigned client accounts; proactively identify and facilitate additional revenue opportunities to enable clients to maximize their value. Partner internally with our tech team to optimize client implementations and resolve technical challenges, with the Sales team to advance account renewals and expansion, with the Marketing Team to create collateral and training materials, and with the product team to design ideal offering/features. Proactively identify accounts risks and develop mitigation plans (coordinating activities internally within Onna and externally with clients) to resolve. 

Mid-Market Customer Success Manager

TripActions
Greater NYC Area
1 day ago
+25
As a Mid-Market Customer Success Manager, you will be a trusted advisor to Mid-Market customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You’ll will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

Enterprise Customer Success Manager

TripActions
Greater NYC Area
1 day ago
+25
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You’ll will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

Commercial Customer Success Manager

TripActions
Greater NYC Area
1 day ago
+25
As a Commercial Customer Success Manager, you will be driving new business growth, customer success and retention. You will be responsible for ensuring strong and directed post-onboarding support for our Commercial customers, helping them succeed with our platform in order to receive the maximum value from our solution throughout their lifecycle. You will focus on understanding customer requirements, understanding the TA platform in deep detail, supporting those customers via email, and driving adoption and retention, while also keeping customer satisfaction and NPS scores among the highest in the industry. This will be the first Commercial Customer Success Manager in our NYC office. You will work closely with our MMCSM team and report to our Director of CS in California. 

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