NYC Tech Jobs and Startup Jobs

21

Global Rider Growth, Associate

Via
Greater NYC Area
4 days ago
As a Global Rider Growth, Associate, you will be of part a multi-disciplinary team of data scientists, engineers, and marketing specialists. You will work on large and complex data sets to understand the behavior of Via’s end users, rigorously develop and implement strategies for efficient user engagement and retention, and help design and prototype analytical and operational tools that will support Via’s growth at scale.

Urban Mobility Strategist

Via
Greater NYC Area
4 days ago
As Urban Mobility Strategist, you’ll elevate the prominence of microtransit as a transportation mode by overseeing ambitious evidence-based research projects, sharing new knowledge as an expert evangelist at industry events and through original publications, developing sophisticated commercial proposals using proprietary modeling and planning tools, and managing special transportation consulting projects. This role is based in NYC and reports to the Head of Global Business Development.

Rider Growth Principal

Via
Greater NYC Area
4 days ago
As Rider Growth Principal, you will be of part a multi-disciplinary team of data scientists, engineers, and marketing specialists. You will work on large and complex data sets to understand the behavior of Via’s end users, rigorously develop and implement strategies for efficient user engagement and retention, and help design and prototype analytical and operational tools that will support Via’s growth at scale.

Rider Growth Product Principal

Via
Greater NYC Area
4 days ago
As a Rider Growth Product Principal, you will be of part a multi-disciplinary team of data scientists, engineers, and marketing specialists. You will work on large and complex data sets to understand the behavior of Via’s end users, rigorously develop and implement strategies for efficient user engagement and retention, and help design and prototype analytical and operational tools that will support Via’s growth at scale.

Partner Support Specialist

Via
Greater NYC Area
4 days ago
You will serve as the front line, speaking with driver partners face-to-face, to help improve their first experience with Via or manage their accounts. Thrive in a fast-paced environment tackling an array of customer issues. Become an expert on our services and spread the love of Via everywhere. Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams.

Partner Success Principal

Via
Greater NYC Area
4 days ago
As Partner Success Principal on Via’s platform partnerships team, you will build and maintain long-lasting relationships with partners using Via’s on-demand transit solution (public transit agencies, corporations, colleges, and other transportation providers). You will be responsible to provide strategic insights on their operations, support them during different phases of their growth and be a sounding board in their operations decisions. You will be responsible for increasing partners’ satisfaction, platform usage, and retention of our clients by acting as their trusted advisor and as their voice to other parts of the organization. You will monitor the daily operations of our partners' deployments and play a key role in driving the continuous improvement and growth of their service, enabling Via to retain valued clients and drive long-term revenue growth.

Operations Support Specialist

Via
Greater NYC Area
4 days ago
Operations Support Specialists will provide the ground support necessary to ensure the program's success. You'll monitor and ensure quality standards of the ongoing service, troubleshoot rider and driver issues as they occur in real time, and support driver recruitment efforts.

Operations Principal

Via
Greater NYC Area
4 days ago
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Mobility Products Associate

Via
Greater NYC Area
4 days ago
As Mobility Products Associate, you’ll own the top of our deal funnel, identifying commercial opportunities by collecting and analyzing news from across the mobility industry and qualifying -- and pitching -- potential licensing partners.

Mobility Products Principal

Via
Greater NYC Area
4 days ago
As Mobility Products Principal, you’ll define and execute on all aspects of our new mobility products strategy, including managing and scaling strategic partnerships, analyzing effectiveness of new mobility products, and expanding the Via product and technology use with vehicle manufacturers, fleet owners and operators who are paving the way for the future of mobility. This role is based in NYC.

IT Manager

Via
Greater NYC Area
4 days ago
Oversee and improve Via’s NYC information technology systems and infrastructure. Build and run a system for troubleshooting tech issues for Via employees. Help with onboarding new employees by setting up their tools and technology, and manage offboarding for outgoing employees. Help manage the rollout of new tools and technology. Work with our business operations team to help set up new Via offices across the US and abroad. Manage user access and permissions to Via’s Cloud apps. Proactively manage our upcoming needs as Via continues to grow.

Head of Partner Success

Via
Greater NYC Area
4 days ago
As the Head of Partner Success on Via’s Partnerships Team, you will help shape the way that Via supports and interacts with its platform partners -- public and private sector transportation organizations leveraging Via’s software to power the daily operations of their dynamically-routed, on-demand transit systems. You will play a transformative role in helping partners around the globe grow their services, making them more efficient to ensure their success. You will work closely with Partnerships and Sales leadership and Via’s broader Partner Success team to establish scalable processes to facilitate client management, day-to-day support, and professional services as they relate to Via’s platform business.

General Manager

Via
Greater NYC Area
4 days ago
As General Manager of Via’s newest business line, you won’t be working from an expansion playbook – you’ll be writing it. The GM role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding entrepreneur to shape the operation of our game-changing service. You’ll need to be a consummate marketer, an operations workhorse, and an exceptionally creative problem solver.

Director of Rider Growth

Via
Greater NYC Area
4 days ago
As Director of Rider Growth, your mission will be to scale a team of professionals and spearhead the rider growth efforts across all Via consumer markets in North America and Europe. You will be managing the customer lifecycle funnel and will be responsible for launching and scaling acquisition channels, setting up new rider incentives, and developing strategies to acquire, convert, engage, and retain riders on the Via Platform. Working closely with Via’s General Managers and the Brand and Creative team, you will be leading a team of marketing professionals and growth hackers, and will be responsible for driving Via’s growth across all our global markets.

Central Field Manager

Via
Greater NYC Area
4 days ago
Ensure operational excellence, customer satisfaction, and an unbelievable customer experience. Manage driver supply to ensure that we have the right number of drivers on the road at a given point of time. Prioritize operational issues as a real-time point of contact and provide creative solutions when needed. Respond to customer feedback and live customer issues. Tirelessly work to scale operational processes and systems to drive rapid growth.

Product Manager

Transfix
Greater NYC Area
4 days ago
+26
Define product vision and strategy based on an in-depth understanding of our users, business, and industry. Set KPIs and prioritize roadmaps to move the needle with cross-functional engineering, design, and ops teams. Champion the needs and problems of our users to deliver innovative, industry-transforming products. Manage product execution to ship quality products...

Customer Experience Associate

Transfix
Greater NYC Area
4 days ago
+26
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
4 days ago
+26
Train and walk carrier through carrier Standard Operating Procedure. Monitor and document carrier performance. Train drivers and dispatchers on app utilization. Update status throughout the life of a shipment. Escalate issues that arise with carriers and/or shipments to Carrier Success Escalations, Carrier Management Team Leads and Account Managers. Ensure that we provide an overall positive experience with carriers. Maintain constant communication with carrier throughout the life cycle of the shipment. Work cross functionally with other carrier support representatives to ensure customer satisfaction is maintained throughout all regions.

General Manager, East

Flexport
Greater NYC Area
1 week ago
+42
You will develop and implement a regional business plan which includes key deliverables, dates, competitive strategies, product positioning/messaging, and ultimately full P&L responsibility to achieve the company's growth objectives and a leading market position in the Northeast. This position will report directly to the GM, North America and provide monthly and quarterly revenue and operations guidance and visibility up to the CEO with the responsibilities below. 

Chief of Staff

Transfix
Greater NYC Area
1 week ago
+26
The role will be a balance between strategy, operations, project and process management, execution, and will essentially be responsible for enabling the President to be as effective as possible in whatever capacity makes sense. The ideal applicant is a generalist who loves learning, is highly analytical and process-oriented, has strong management skills and demonstrates the following characteristics: quick thinking, high emotional intelligence, curiosity, low ego, intuition, passion for technology and strength of conviction to hold others accountable. The Chief of Staff must be comfortable in a highly visible role across all functions of the organization. We are looking for someone who is excited about the opportunity to grow within the role and within our organization over time. The President is looking for someone who wants to be a strategic partner for the long-haul. Accordingly, you will be given as much responsibility as you can handle and have incredible exposure to thinking about how to grow and expand a business and organization. You also need to excel at, and find joy in, creating order out of chaos, especially with constantly changing priorities. You should be able to create the systems needed to run the day-to-day more efficiently and should be able to create the space, over time, to focus on more strategic, special projects.

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC