Not specified NYC Startup and Tech Jobs

20

Product Support Specialist

Better.com
Greater NYC Area
22 hours ago
+23
Better is looking for a talented Product Support Specialist in New York City. In this position, you will be providing top-notch support for >1000 users of our internal software and tools. You're a great match if you possess fantastic communication, problem-solving and analytical skills, are driven to help co-workers and have the ability to dive deep into a new product to learn it inside and out.

Operations Associate

Customer Experience Associate (Entry)

Client Services Specialist - WEST COAST BASED

Namely
Remote
23 hours ago
+25
The Client Services Specialist will be responsible for setting the tone for the day-to-day interactions with clients and will act as the first touch point guiding them through an incredible experience. Build strong relationships with clients in their pod.  Deliver exceptional client support in accordance with our quality guidelines Partner with pod team members to provide a holistic approach when solving client issues that span across product swimlanes. 

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 day ago
+17
This is an opportunity to take your relationship skills to the next level by owning the customer relationship, and enabling customers in a complex, sophisticated, technical product in the business intelligence space. We are an innovative hardworking team, focused on true customer success by building long lasting partnerships with strategic companies’ laser focused driving value to our customers.

Virtual Emergency Response Specialist

Citizen
Greater NYC Area
2 days ago
+37
Citizen is searching for trained crisis professionals who are equipped to aid others in minor or major emergency situations. Virtual Emergency Response Specialists will play a key role in leading our mission critical 24/7 National Operations Center. In this role, you will be communicating with users who are in need of assistance in potentially unsafe conditions. You will be responsible for guiding difficult conversations and using your best judgement in determining the severity of these situations in real-time. You will be at the frontlines of helping users who feel unsafe in their surroundings and offer direct assistance and escalation to 911. 

Virtual Safety Agent

Citizen
Greater NYC Area
2 days ago
+37
Citizen is searching for trained crisis professionals who are equipped to aid others in minor or major emergency situations. Virtual Safety Agents will play a key role in leading our mission critical 24/7 National Operations Center. In this role, you will be communicating with users who are in need of assistance in potentially unsafe conditions. You will be responsible for guiding difficult conversations and using your best judgement in determining the severity of these situations in real-time. You will be at the frontlines of helping users who feel unsafe in their surroundings and offer direct assistance and escalation to 911. 

Virtual Safety Agent - Medical Specialist

Citizen
Greater NYC Area
2 days ago
+37
Citizen is searching for trained crisis professionals who are equipped to aid others in minor or major emergency situations. Virtual Safety Agents will play a key role in leading our mission critical 24/7 National Operations Center. In this role, you will be communicating with users who are in need of assistance in potentially unsafe conditions. You will be responsible for guiding difficult conversations and using your best judgement in determining the severity of these situations in real-time. You will be at the frontlines of helping users who feel unsafe in their surroundings and offer direct assistance and escalation to 911. 

Technical Product Manager

Stash
Greater NYC Area
3 days ago
+37
Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life. We are looking for a Technical Product Manager who has proven experience delivering software and is a master at optimizing productivity and

Senior Product Manager, Platform

Hyperscience
Greater NYC Area
6 days ago
+37
Company Description At Hyperscience we develop and deliver intelligent solutions to automate manual document processing for global financial services, insurance, healthcare, and government organizations. Founded in 2014, our solution extracts handwritten, cursive and printed typed text at better-than-human levels of accuracy and automation that get better over time. By streamlining operations and reducing the costs associated with data entry, we

Technical Engagement Manager

Yext
Greater NYC Area
6 days ago
+38
As an Implementation Manager, you will be responsible for managing our client’s implementation experience. You will act as an expert on our platform and provide configuration assistance based on client requirements. Our team is looking for people who are fired up and love coming to work every day. We are building a market and educating clients on the power of location data, as we work to hit aggressive goals. We like to spend time together - we work hard and play hard.

Customer Success Manager

Amperity
Greater NYC Area
1 week ago
As a Customer Success Manager at Amperity, you will be a trusted strategic advisor to your customers. You will partner with them to identify their business goals, implement Amperity’s technology, build a roadmap to unlock business value by unlocking the power of their customer data, and help them embrace a new and better notion of customer identity across the organization.

Senior Manager, Strategic Development

Major League Baseball
Greater NYC Area
1 week ago
+48
Qualified candidates will be familiar with baseball presented in every format: On MLB’s digital products -- MLB.com, At Bat, MLB.TV, and Ballpark -- as well as linear TV broadcasts and in-stadium experiences. They will have a demonstrated ability to work and collaborate with a wide range of departments, from digital product development, to marketing, to club initiatives. Additionally, they will be comfortable with both quantitative and qualitative analyses, and have the ability to explain complicated concepts to audiences of varied understanding. Experience with tools such as Adobe or Google Analytics and Qualtrics, analytical software like RStudio and Alteryx, and programming languages like SQL, R, and Python is not mandatory, but is greatly preferred. Essentially, they will have proven success in leading or being a key contributor on a multidisciplinary team. 

Technical Drafting Engineer

Senior Product Manager, Kubernetes

DigitalOcean
Greater NYC Area
1 week ago
+47
We are looking for a passionate, results oriented, and motivated self-starter to lead product within our Kubernetes product team. Looking for someone with cloud computing domain knowledge, especially with hands-on experience launching and supporting large/distributed cloud compute products and services. Reporting to the Sr. Director of Product, this Senior Product Manager will build products and features to drive DigitalOcean’s Kubernetes Service and Container Registry.  You will get to work with a team of high-energy and dedicated product managers, designers, and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for experienced Product Managers with expertise in IaaS, PaaS, or SaaS who want to have a real impact, both within the company and in the developer community at large, and launch products that are used and loved by thousands of developers worldwide.

Senior Product Manager, Billing & Developer Experience

Senior Product Manager, Compute

Technical Client Support Associate

VTS
Greater NYC Area
1 week ago
+38
As a Technical Support Associate, you’ll be a member of the VTS Support team working with both internal tools and external clients to solve issues related to integrations and APIs. These systems allow clients to send and receive their data to the platform in an automated fashion, which is the engine of our core platform. As a result, it is of paramount importance that this data is accurate and up-to-date.

Product Manager

Haven Life
Greater NYC Area
2 weeks ago
+46
Haven Life is an insurtech innovator at MassMutual that offers a new way to get life insurance online that's actually simple. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique. Our diverse team is comprised of smart, collaborative people who think big, execute quickly and don't take themselves too seriously.  If you're creative, professional and kind, we'd love

Product Designer

Peloton
Greater NYC Area
2 weeks ago
+27
Peloton is seeking a Product Designer to create simple, elegant, and intuitive interactive interfaces for our core engagement products : large-scale, complex, and function-heavy product systems such as the Peloton web and mobile apps, the Peloton Bike, and the Peloton Tread. This role is focused on visual interactive interface design: how users interact with devices, how users process information, and ultimately how Peloton’s engagement products

Technical Training Manager

Unqork
Greater NYC Area
2 weeks ago
+47
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support. Create and present deeply technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product.

Technical Support Engineer

Braze
Greater NYC Area
2 weeks ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. As part of our elite support engineering group, you will act as an escalation point helping your teammates in Support and Success with difficult and complex customer issues. You will also have the opportunity to be innovative and forward-thinking with time to create useful tools and documentation that will help our team and our clients be more successful and self-sufficient. Love looking at code? Great! You’ll get a chance to dive into our code base to perform data pull requests and bug fixes. You’ll be the “tip of the spear” in making our customers wildly successful with our platform!

Fulfillment Associate

DoorDash
Remote
2 weeks ago
+40
Training and coaching. Make sure new associates are set up for success and work safely and productively. Assess associate work performance and provide detailed feedback. Build an amazing work culture. Assist with day-to-day tasks. Receive product from partners, place product in appropriate locations, prepare orders, help clean and organize work areas. You’ll do whatever it takes to delight our customers with a high-quality experience. Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.  Facility Management. Open and close the facility, monitor supplier deliveries, manage regular cleaning and maintenance schedules. Acquire ServSafe food handling card to ensure healthy and safe food handling processes are being followed.  Help improve operations.  Contribute ideas to improve our quality and customer experience.

Area Manager

Fulfillment Associate

Fulfillment Associate

Product Manager

Zipari
1 month ago
+22
Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

Support Engineer

Nylas
Greater NYC Area
5 months ago
+47
Nylas is looking for an intelligent, ambitious and energetic individual to join our customer support team. Hundreds of businesses rely on the Nylas Cloud APIs to power their products, and your role will be critical in ensuring their sustained growth and success. You'll work with startup leaders and top technical talent within our industry to help them build robust applications using Nylas APIs.

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