NYC Tech Jobs and Startup Jobs

290

Manager, Account Management

Simplifeye
Greater NYC Area
2 hours ago
+18
Manage a team of Account Managers with individual revenue quotas. Train new Account Managers on process and new product lines. Contribute to the recruiting process and take primary responsibility for interviewing, hiring, and internally promoting to scale the team. Improve customer health and product engagement. Coach, develop, and improve the performance of Account Managers on your team. Track and report metrics and KPI to Director of Customer Success. Collaborate cross-functionally with other team leaders within the Sales, Product, Marketing, and Strategy departments. Iterate and refine existing processes to maximize account retention, upsell opportunity, and overally process efficiency.

Broker Success Associate

Attune
Greater NYC Area
6 hours ago
+21
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Broker Success Associate

Attune
Greater NYC Area
6 hours ago
+21
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Perks and Value Associate

Knotel
Greater NYC Area
6 hours ago
+18
Reporting into the Manager of Channel Partnerships, the Perks and Value Associate will be responsible for developing strategic partnerships with service and products at a local or national level, negotiate discounts or perks, and pass the value through to our Members, increasing the value of the Knotel platform. H/she/they will collaborate with CX, Marketing and Product to identify process for communicating and creating awareness of these perks.

Security Operations Manager

Remodel & Refit Project Manager

Learning and Development Associate

Director, Development

IT Service Delivery Technician

Construction Project Manager

Chief of Staff

Corporate Operations Manager

Manager, Real Estate Operations

Senior Manager, Real Estate Transactions (NYC)

Revenue Operations Coordinator

Systems Operations, Sr. Associate

IT Service Delivery Engineer

Customer Success Enablement and Training Manager

Expansion Manager (HQ)

Senior Associate, Real Estate Operations

Manager, Asset Management

Head of Asset Management

Facilities and Operations Associate

Senior Project Manager

Director of Supply Chain

Implementation Manager (NYC)

Associate, Purchasing

Expansion Manager (Brazil)

Load 10 more jobs25 jobs at Knotel

General Manager

2U
Greater NYC Area
8 hours ago
+19
We’re on the search for a dynamic, entrepreneurial and strategic leader to drive engagement with one of 2U’s university partnerships. The VP/GM will manage both the relationship with the university, along with all cross-functional internal operations related to the partnership. Our ideal candidate will possess superior relationship building skills and an unmatched business acumen.

Community Operations

Nooklyn.com
Greater NYC Area
11 hours ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Director of Real Estate

Common
Greater NYC Area
12 hours ago
+31
Common is seeking a Director of Real Estate to build and manage our real estate pipeline in New York and other East Coast markets. The Director of Real Estate will be responsible for sourcing potential acquisition and partnership opportunities, building and managing relationships with local developers, brokers and investments groups, as well as running the deal process and financial analysis.

Senior Director, Strategic Accounts

The Trade Desk
Greater NYC Area
13 hours ago
+16
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Senior Director, Data Partnerships - New Business Development

Senior Site Reliability Engineer - Network Operations

Senior Manager, Ad Operations

IT Operations Specialist

BentoBox
Greater NYC Area
13 hours ago
+22
We’re hiring an IT Operations Specialist to streamline and manage our internal technical systems as we grow. Reporting to the VP of People & Culture, the IT Operations Specialist will ensure that BentoBox has airtight IT procedures and policies that will scale with the business while also allowing for flexibility. This will be the company’s first hire dedicated to IT, and there will be many opportunities to help shape the direction of our approach to technology.

Head of CRM

Squarespace
Greater NYC Area
13 hours ago
+21
The Head of CRM will bring extensive experience in digital marketing, with a focus on customer retention, and a deep understanding of email marketing and loyalty marketing. As the pioneering leader of this team, your role is to create, manage, and optimize multi-channel strategies with the goal of maximizing customer LTV from acquisition to repurchase, and growing CRM into a meaningful revenue-driving channel. Your first priority is to grow and manage our budding email team by mentoring and identifying great talent. You are a skilled user of marketing automation with the ambition to build a highly reactive, customer-centric marketing organization. This is a huge opportunity for a smart, dedicated and passionate marketer who is ready to put their experience to work building out and growing an exciting arm of the Squarespace Marketing Team.

Project Manager, Digital

Customer Partnerships Coordinator

Zendesk Administrator

Zendesk Administrator

Technical Program Manager, Customer Operations

Technical Program Manager, Marketing

Technical Product Support Specialist

Load 4 more jobs8 jobs at Squarespace

Operations Development Manager

Domio
Greater NYC Area
13 hours ago
+18
To be a great Operations Development Manager, you must be a true operator in the hospitality space, working on delivering an incredible hospitality experience to our guests consistently. You must be a hands-on, results-oriented person and be excited about the idea of what we’re building at Domio. You care deeply about the smallest details because you understand that’s a big part of hospitality - the little things matter!

Customer Service Specialist - Evening Based

CLEAR
Greater NYC Area
13 hours ago
Handle day-to-day customer inquiries via phone, email, and chat using your best judgment and discretion for optimal solutions. Deliver service excellence while resolving escalated and sensitive issues via phone, email, and social media channels. You’ll be empowered to determine the best course of action to protect the CLEAR brand and optimize our customer retention strategy. Work with the Customer Service team to spotlight and help problem solve customer experience pain points. When necessary, attend CLEAR events serving as the embodiment of CLEAR’s customer obsession.

Customer Experience Specialist, Technical Support

Teachers Pay Teachers
Greater NYC Area
13 hours ago
+24
Represent the front line of the TpT customer experience. Provide high-quality support in areas such as Mac/OS X and Windows. Work effectively in a team environment to monitor, log, resolve, and escalate IT issues. Manage multiple tasks and projects simultaneously, prioritizing workload efficiency. Engage in real-time troubleshooting with customers to resolve technical issues. Provide timely and accurate solutions by email to incoming customer questions. Be an expert in our products, services, processes, and tools. Stay up to date on site changes and policies. Assist in improving and documenting our support processes and systems. Use the knowledge you gain from working with our community to provide recommendations to improve the user experience on the site.

Vice President of Operations

LeafLink
Greater NYC Area
13 hours ago
+12
LeafLink seeks a Vice President of Operations to join our growing team in New York. This role will report directly to our Chief Executive Officer, working closely with team leaders on the Sales/Expansion, Client Experience, Marketing and Engineering teams across North America. The VP of Operations will primarily focus on designing and executing new strategic initiatives, aiding the team in financial reporting and basic project modeling as well as an openness to leading the charge on a number of other opportunities for our rapidly-scaling organization.

Technical Project Manager

2U
Greater NYC Area
14 hours ago
+19
What We’re Looking For 2U is a SaaS-based education technology company that enables leading colleges and universities to deliver their high quality education to qualified students anywhere. We are looking for a Project Manager to partner with our Product and Engineering teams to raise the bar for our suite of tools supporting external and internal user needs. You will be tasked with various challenges to improve team efficiency and meet critical

Client Operations Analyst

Quovo
Greater NYC Area
23 hours ago
+10
Quovo is hiring an entry-level Client Success Associate to help onboard new clients and provide top-notch client support for any questions or issues our clients have. This is a great opportunity for a recent college graduate with superb communication skills looking to join a fast-growing technology startup. The role will sit on the Operations team but will also work closely with the Business Development team—giving the incumbent cross-functional exposure and an excellent vantage to learn about the business.

Operations Manager

Headout
Greater NYC Area
23 hours ago
Why Headout? Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a

Solutions Engineer

Quovo
Greater NYC Area
1 day ago
+10
A Solutions Engineer is responsible for demonstrating to customers that Quovo’s products and architecture will address their business needs, overcoming all technical objections throughout the sales process, and ensuring a successful transition through the post-sale stage of the customer lifecycle.

Senior Enterprise Account Manager

Riskified
Greater NYC Area
1 day ago
+19
Our Account Managers are the face of Riskified to our merchants. Your goal will be to learn as much as possible about their business and be our in-house expert on their workflows and needs. As a Senior Account Manager, you'll be expected to proactively manage the business through periodic on-site reviews and web conferences.

Director of Research, Mobility

CB Insights
Greater NYC Area
1 day ago
+19
Manage and develop a team of hungry and smart analysts who have created industry-leading research on tech and innovation trends across auto and transportation. This includes handling research calendar for the team and assignment queues across public, syndicated, and custom research deliverables.

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