NYC Tech Jobs and Startup Jobs

408

Mandarin Speaking Client Protection Associate

AlphaSights
Greater NYC Area
10 hours hence
+36
We are seeking a Client Protection Associate fluent in Mandarin to begin with our New York Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Client Protection Team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Mandarin-Speaking Associate

Japanese-Speaking Associate

Korean-Speaking Associate

Client Protection Associate (2020 Graduates)

Client Protection Associate (Winter 2020)

Associate Program (Spanish Fluency)

Application Support Engineer

Office Experience Coordinator

IT Support Engineer

Experienced Client Protection Associate (Legal and Compliance)

Experienced Associate Program

Client Protection Associate (Legal and Compliance)

Associate Program (Immediate Start)

Associate Program (Winter 2020)

Load 10 more jobs15 jobs at AlphaSights

Process Mining Consultant

Celonis
Greater NYC Area
10 hours hence
+31
Process Mining Consultant Are you ready for a new challenge? Celonis is the leader in business transformation software, turning process insights into action with The Celonis Intelligent Business Cloud, built on the process mining technology it pioneered. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive

Manager Global Applications - Workday

Celonis
Greater NYC Area
10 hours hence
+31
Lead Workday Systems team supporting HCM and Workday Financials. Establish Workday system support structure. Collaborate with implementation partners across the organization to develop key integrations between Workday and other business critical systems. Own the ongoing development, maintenance and administration of Workday ERP across the global business, working in close proximity with senior leadership from the business and technical teams. Offer technical solutions to gain process efficiency and improve data integrity. Partner, and continually enhance the Workday platform, including reporting and analysis capabilities, to meet ever-changing business requirements. Document and manage system policies, adoption plans, and best practices to ensure Workday scalability across the global business. Serve as a Workday product specialist, building relationships with our stakeholders across the globe as well as third-party vendors to ensure that the services and solutions provided meet existing and future business needs.

Customer Success Manager

Celonis
Greater NYC Area
10 hours hence
+31
Customer Success Manager Are you ready for a new challenge? Celonis is the leader in business transformation software, turning process insights into action with The Celonis Intelligent Business Cloud, built on the process mining technology it pioneered. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive

Information Security Governance Risk and Complianc…

DoubleVerify
Greater NYC Area
10 hours hence
+31
The security governance, risk, and compliance manager will be responsible for defining, implementing and leading a GRC function in the CISO office. He will create the security risk strategy and provide cyber governance and risk management oversight; establishing and managing the security policy framework and relevant standards; overseeing applicable security, privacy, contractual and compliance requirements (i.e. SOC2, MRC, ISO27001, GDPR, CCPA, NIST, DPAs and local privacy laws) through strategy development, controls definition and assessment and process oversight.

Senior Technical Program Manager

Executive Assistant

Ocrolus
Greater NYC Area
10 hours hence
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Client Success Associate

Client Success Director

Team Lead, Customer Support

Squarespace
Greater NYC Area
10 hours hence
+39
Lead and coach a subset of the Customer Operations team to provide customers with a great Squarespace experience. Keep the team up-to-date on department updates. This includes explaining business reasons that drive new initiatives so team members understand the context of what's happening across the company and why. Ensure the daily activities of the team, including e-mail and live chat support, and other related responsibilities are accomplished (quality, training, escalations, etc.). Stay current on Squarespace product developments to coach your team on fielding tickets. Take customer escalations. Help with the queues during peak chat and email hours. Engage team members in long-term career development conversations. Shape the broader strategy for the department with cross-functional collaboration. Lead projects and partner with peers on local or departmental projects. Endeavor to improve team processes and performance for the benefit of your team, customers and the business.

Technical Program Manager - Security Engineering and Compliance

GRC Analyst

Corporate Development, M&A Integration

Director, Enterprise GTM

Facilities & Workplace Services Manager

Senior Design Program Manager

Facilities & Workplace Services Coordinator

Load 4 more jobs8 jobs at Squarespace

Director of Customer Success

HyperScience
Greater NYC Area
10 hours hence
+37
We are growing at an extremely fast rate. The Director of Customer Success will work closely with the Director of Implementation and VP of Customer Success to build highly repeatable processes that will allow us to scale. Our customers are the largest of large enterprises and government organizations in the US and our contract values are equally large. As a result we need a leader who can lead a team of CSMs responsible for partnering with executives at large companies to transform how they work.  

Technical Support Engineer

Dynamic Yield
Greater NYC Area
10 hours hence
+45
As this role is the heartbeat of the organization, our Technical Support Engineer must have impeccable communication skills, the ability to think creatively on their feet, and articulate technical solutions efficiently to a number of stakeholders. As our product offerings continue to expand, it is also critical that we have team members who are curious by nature and an innate love of learning new technical solutions.  In addition, we are looking for people who can grow with the support team as we expand to different regions, industries, and product offerings. You will excel at this role, not only if you are good at the day to day work, but also if you can zoom out and understand the bigger picture of ticket trends and proactively identify ways of mitigating tickets.

Customer Success Manager

Smartling
Greater NYC Area
9 hours hence
+18
The Smartling Customer Success team helps customers rapidly adopt and deeply leverage the Smartling solution. The team is responsible for the success of Smartling customers throughout their lifecycle and partners closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. 

Senior Capacity Planner IV

DigitalOcean
Greater NYC Area
9 hours hence
+47
We are looking for a Senior Capacity Planner to help ensure DigitalOcean has sufficient capacity in all the right Data Centers at the right times for our customers. Reporting to the Snr. Manager of Capacity Planning & Supply Chain, the Senior Capacity Planner will drive server deployments, run forecasting models and enhance operational efficiency as new product and hardware architecture initiatives are rolled out. 

Organizational Development Program Manager

Executive Assistant

Cityblock Health
Greater NYC Area
57 minutes ago
+35
As an Executive Assistant at Cityblock, you’ll be challenged in a varied, fast-paced role. We’re seeking a detail-oriented, customer-service minded, and meticulous operator to lead logistics and schedules for several leadership team members across our Northeast Market Operations team. The ideal candidate is comfortable with heavy calendar management and high-volume meeting arrangement across our Dumbo office and Northeast hubs & worksites. Over-communication and proactive thinking are assets in this role, along with a keen perception of people and situations. As our Executive Assistant, you’ll build strong relationships quickly, both internal and external to the company. The ideal candidate will be deeply aligned with our mission of serving individuals in need. 

Lead Technical Project Manager - Global

Lifion by ADP
Greater NYC Area
59 minutes ago
+30
We are seeking a highly skilled, team-oriented individual to be a Lead Agile Project Manager/Scrum Master for high performance, cross-functional autonomous engineering teams. The successful candidate will be an energizing servant leader, be an enabler and driver, is a self starter and can work in an ambiguous environment, willing to learn and grow, work with technical teams, possess strong interpersonal communication and facilitation skills, be detail-oriented, thorough and results-focused.

Principal System Reliability Owner

Technical Project Manager - Lifion Developer Platform

Head of Business Operations

Redesign Health
Greater NYC Area
1 hour ago
+15
We are looking for a Head of Business Operations who will work directly with the leadership team and monitor/manage/drive all key initiatives to ensure alignment amongst functions, timeliness, cost and quality. The Head of Business Operations will also be expected to drive occasional business development and partnership opportunities

Executive Assistant/Chief of Staff

Hinge
Greater NYC Area
1 hour ago
+29
We are looking for an EA / Chief of Staff to act as the right hand to our CEO and who can be trusted to handle everything that comes their way. They will anticipate and manage logistics, day to day administration, communications and other professional matters - enabling the CEO to focus on strategy, coaching, and representing the company to the public.

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
1 hour ago
+12
Reporting into CLEAR’s Chief of Staff, this position will provide support and assistance to our CEO, lead our team of EAs, and lead and support all corporate office functions across the company. The ideal candidate will be experienced in people and office management and C suite support.

Agile Program Manager, Security

GM, Enterprise & Digital Identity

Agile Program Manager

Receptionist

Senior Agile Program Manager

Senior Agile Program Manager, Hardware

Partner Operations Manager, Technology Operations

Load 4 more jobs8 jobs at CLEAR

Fulfillment Optimization Manager

The Farmer's Dog
Greater NYC Area
1 hour ago
+17
The Farmer’s Dog is looking for a Fulfillment Optimization Manager to join our Operations Team. We are looking for this individual to partner with our internal supply chain team to roll out new improvements and procedures, as well as scope the company’s 2021 and future fulfillment with prospective external fulfillment partners.  The main goal of the Fulfillment Optimization Manager will be to successfully drive our fulfillment network’s capabilities to stay ahead of growth and offer new capabilities & flexibilities for order fulfillment and in-box experience. This person will need to work closely with our current fulfillment partners to implement improvements and analyze fulfillment needs for the business in the next 3 years. This individual will also need to identify additional partners and capabilities accordingly. 

Senior Client Support Quality Assurance Analyst

DailyPay, Inc.
Greater NYC Area
1 hour ago
+40
Review daily queues of tickets from our client support teams and score them based on a set of criteria. Work independently, effectively prioritize and manage your time to ensure you’re reviewing the necessary amount of daily tickets. Learn, utilize, and multitask across a variety of tools to view account information, research and review policies while evaluating tickets. Communicate effectively with internal leadership to identify client pain points and propose solutions to policy, client experience, or other areas for improvement. Capture client insights to then work with our product team to improve the Client Interface and Client Experience. Liaise with our offsite support agents on a range of client topics as the point of escalation. Investigate individual client cases and account details. Become a subject matter expert on each of DailyPay’s partnerships providing guidance to all support agents. Assist in the development of training materials to address identified areas for improvement. Assist and eventually lead support team’s training sessions remotely and onsite. Assist with various other operational projects.

Partner Support Analyst

DailyPay, Inc.
Greater NYC Area
1 hour ago
+40
Liaise with our partners on a range of employee payroll topics (e.g., time keeping, net earnings, data anomalies). Capture partner insights to work with our product and engineering team to improve their CX. Investigate individual employee use cases with an eye for iteration on existing processes. Be a lead point of contact both internally and externally on issue escalations as needed. Become a subject matter expert on DailyPay’s service, including potential company specific intricacies. Train external partnership personnel on product specifics. Assist with various other operational projects.

Team Lead, CX Operations (Customer Communications)

Rent the Runway
Greater NYC Area
1 hour ago
+45
As a CX Operations Lead, you will represent the CX organization in cross-functional company projects that are led by Product and Subscription. In this role you are knowledgeable about the customer and are a spokesperson for the Rent the Runway experience, while maintaining a pulse on company updates. You’ll participate in all relevant meetings and provide CX feedback, insights and perspective that will help shape roadmaps and allocate resources appropriately. Ultimately, you drive productivity for CX by ensuring projects effectively give our agents and customers gains towards an improved customer experience. 

Director, Operations

Security Team Lead

Maintenance Team Lead

Senior Manager, IT Infrastructure

General Manager, Operations

General Manager, Subscription Retention

Customer Experience Associate II (Shift: 11:30am-8:30pm)

Manager, Continuous Improvement

Transportation Specialist

Safety Coordinator

Team Lead, Customer Experience (Shift: 7am-4pm)

Store Experience Associate

Team Lead, Operations

Sr. Manager, Operations

Manager, Logistics

Manager, Operations

Claims Team Lead

Store Operations Manager

Information Security Analyst

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