NYC Tech Jobs and Startup Jobs

15

Client Experience Manager

LeafLink
Greater NYC Area
21 hours ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Media Supervisor

Outcome Health
Greater NYC Area
1 day ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Director, Implementation

Electric
Greater NYC Area
2 days ago
+30
We are seeking a Director, Implementation to join our Customer Success team. This position will lead our Implementation team, and work closely with our Account Management, Product and Service Desk teams to further elevate this function of the business; this role will display excellent communication and leadership qualities, managing 3+ direct reports at any given time.

Sr. Director, Ops Strategy

Spot.IM
Greater NYC Area
3 days ago
+19
Utilize structured problem-solving skills to develop strategies and lead cross-functional initiatives that will drive company growth and streamline overall processes. Perform both quantitative and qualitative analysis to understand the competitive landscape, market segmentation and sizing, business and financial modeling, and on best operational process implementation to support hypotheses and decisions. Partner cross functionally to determine metrics and ways to measure success, value returned and cost of risk to the business. Be an inspirational leader; build and scale your team to support the long-term strategy and drive a culture of strong performance. Partner with each executive and team leader to generate their specific strategies, objectives, and plans to help achieve their goals with consideration for the overall company goals.

Senior Manager, Media & Entertainment Consulti…

EPAM Systems
Greater NYC Area
5 days ago
+42
You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Manager, Media & Entertainment Consulting. Scroll down to learn more about the position’s responsibilities and requirements. As part of our Business Consulting Practice, the Senior Manager, will work across various technical business units, consulting groups, partners and clients to support the delivery of Media & Entertainment solutions at EPAM.

Director of Client Engagement

Kin + Carta
Greater NYC Area
1 week ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Senior Customer Service Agent

Tipico
1 week ago
+21
We are looking for someone who will be able handle a cross functional role working with our Marketing and Product teams to help deliver the best in class Customer Service experience. A person with a positive attitude that is passionate about work and who is motivated to succeed. Someone who can lead by example and can ensure the smooth running of the department’s day to day operations. Some of the tasks will involve:

Implementation Specialist

Electric
Greater NYC Area
1 week ago
+30
Electric is looking for an Implementation Specialist to serve as one of the key go-to persons between Sales and Customer Support, assisting new clients with their account setup and initial training. Your number one priority will be working to ensure Electric’s clients’ success with our IT services. We are looking for an organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly. You will be helping our customers and building industry leading processes for customer setup and education. 

GCP Consulting Client Partner

EPAM Systems
Greater NYC Area
1 week ago
+42
Be a strong industry leader and understand the entire suite of GCP and GCP Support products. Be very hands on in the technical space as well as communicate at the CXO level. Be able to engage clients at the technical level around application and big data concepts. Initiate and maintain strong working relationships with EPAM sales leadership, sales team, account management leadership and account managers. Work with sales and account management leadership to target business units with high potential to benefit from our broader Business Consulting offerings. Work with EPAM colleagues to establish and maintain a vision for relevant Technology and Business Consulting service offerings and related success metrics. Own end-to-end service offering go to market. Enable client technology leaders to positively affect business outcomes by applying a holistic people, process and technology mindset to business alignment, technology strategy and technology tactics. Manage global client engagements to drive business growth and be responsible for accounts portfolio P&L. Create business strategies to successfully achieve client business goals. Act as the lead with clients, internal teams and BU Heads/Sales Leads. Drive business and technology transformation.

Office Experience Manager

Able
Greater NYC Area
1 week ago
+34
We’re looking for someone who’s excited to support the success of our office environment and the broader Business team. You thrive off of autonomy and when you’re given a task, you say “you’re on it” and we know you’ll get it done. No job is too small for you and you put thought into everything you do. You anticipate and deliver office environment changes and experiences that delight and surprise the team.

Application Support Engineer

AlphaSights
Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Implementation Manager

LeafLink
Greater NYC Area
2 weeks ago
+21
LeafLink is seeking an Implementation Manager to join our fast-growing team. In this role, you will work directly with our Professional Services and Solutions Lead to enable our clients to seamlessly exchange critical business data between their backend data systems and LeafLink’s platform. This role requires tackling complex problems and implementing solutions that support emerging, independent businesses all the way up to global brands and retailers. The position is highly collaborative and cross-functional, with dependencies on our Sales, Client Experience and Product teams. You need to be a self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.

Customer Service Specialist - Thurs, Fri, Sat, Sun…

SmartAsset
Greater NYC Area
3 weeks ago
+29
We are seeking energetic customer service professionals who are passionate about developing relationships and creating positive user experiences. As a concierge specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Concierge Specialists are frontline voice for the company and play an integral part of our success as we facility communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Senior Manager, Intelligent Automation Consulting

EPAM Systems
Remote
1 month ago
+42
Lead EPAM strategic engagements in planning, selecting and optimizing Intelligent Process Automation solutions. Drive the Intelligent Process Automation strategy and operating model. Provide support to optimize processes. Implement best practices for the deployment of IA process. Help to deploy IA automation in all lines of business through matrix relationships. Assist in coordinating the efforts to deploy IA across the business. Help to refine the purpose, capabilities (including products), and deployment of IA, including the interface with Artificial Intelligence and other digital initiatives. Work with our clients to understand where and how IA can be applied, and what problems can be solved. Promote the technology and benefits of IA to our global customer base and influence senior leaders to adopt where appropriate. Define, implement, and maintain best practices including methods and standard in business and IT to deploy IA, including Agile to support continuous delivery. Oversee the automation architecture across the group to ensure standardization and reuse of functionality. Create monitoring of the environment to track performance of IA as well as the process.

Engineering Excellence Consultant

EPAM Systems
Remote
5 months ago
+42
You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as an Engineering Excellence Consultant. Scroll down to learn more about the position’s responsibilities and requirements.

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