NYC Tech Jobs and Startup Jobs

43

Trust & Safety Manager

Skillshare
Greater NYC Area
15 hours ago
+32
As Skillshare’s Trust & Safety Manager, you will be responsible for developing and building out our T&S program as we scale. In this role, you’ll oversee and execute our T&S processes to identify and root out problematic behavior, create new strategies and workflows using tools such as Sift Science and SQL, and develop policies and guidelines for Skillshare. This is a challenging role with a lot of growth potential – you’ll own the hands-on work initially, and start to build out processes and strategy that can scale with the growth of our business.

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
1 day ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

Marketplace Integrity, Lead

Teachers Pay Teachers
Greater NYC Area
1 day ago
+24
As the Marketplace Integrity (“MI”) manager, you will head up a team that serves as the eyes and ears of TpT’s marketplace, overseeing a wide-ranging portfolio of issues that touch on some of the most important aspects of TpT’s business, its community relationships, and the user experience.  Your core responsibilities will include: maintaining and enforcing TpT’s policies and procedures, including regarding intellectual property, offensive content, and fraudulent activity. This is a high visibility role, which will involve frequent touchpoints with leaders of cross-functional teams including the CEO, Chief Legal Officer, VP of Brand Marketing and Communications, and our Director of Seller Happiness.

IT Support Engineer I

AlphaSights
Greater NYC Area
4 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Manager of Customer Service

Newsela
Greater NYC Area
4 days ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Sales Researcher

Newsela
Greater NYC Area
4 days ago
+42
As a Sales Researcher you will work across Newsela’s Sales organization to support aggressive growth by researching potential target accounts, identifying grants and conversation opportunities with accounts, and collaborating with Sales Development Reps to build sales pipeline for Inside and Field Sales Reps. You’ll be responsible for identifying key needs and opportunities that ultimately lead to qualified opportunities for our Sales team, who will convert prospects into long-term customers. You will also help manage inbound teacher calls and live chat conversations.

Portuguese Associate Program - New York (2020 Grad…

AlphaSights
Greater NYC Area
5 days ago
+36
As an Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time on phone and email reaching out to people and assessing whether they possess the knowledge our clients seek, and you’ll connect qualified experts to our clients. 

Director of Internal Communications

AlphaSights
Greater NYC Area
5 days ago
+36
You are a driven, articulate and creative mid-level Internal Communications expert ready to take the next step in your career: helping a rapidly scaling company articulate and tell its story. You are excited to be working closely with a global, founder-led leadership team in developing our story and taking ownership over AlphaSights’ communications plan. You are passionate about conceiving and driving initiatives that further strengthen our culture and enhance employee engagement. You’re ready to be recruiting, mentoring and developing junior colleagues and to eventually run your own team globally. 

Business Development Representative

AlphaSights
Greater NYC Area
5 days ago
+36
We have grown our Marketing and Sales team to drive awareness of our core offering and build out our Corporate client base. We are now looking to add a Sales Development Associate to the team who will be the first point of contact for prospective clients and can help bolster these sales efforts through efficient outreach and engagement. This is an excellent role for someone looking to learn the basics of market research sales within a driven and collaborative team environment!

Customer Educator (NYC)

Teachable
Greater NYC Area
5 days ago
+38
Efficiently deliver solutions to customers by email and live chat and drive results by meeting or exceeding individual and team productivity and quality goals. Build encyclopedic knowledge of the functionality and capabilities of the Teachable platform, keeping pace with the continued evolution of our product features and capabilities. Demonstrate strong communication and interpersonal savvy by explaining processes and technical information in a concise and thorough manner, to support diverse customers and teammates. Collaborate and help close the customer feedback loop by reporting/synthesizing feedback to our product and engineering teams.

Sales Development Rep, Schools

Teachers Pay Teachers
Greater NYC Area
5 days ago
+24
The Sales Development Representative (SDR) will play a crucial role in fulfilling TpT’s vision to unlock the collective wisdom of teachers. SDRs will be responsible for direct outreach to school- and district-level administrators via phone and email with the goal of scheduling and facilitating calls with our team. The SDR will research and engage new school accounts, As needed, there may be opportunities to support with the on-boarding of new customers. SDRs will work closely with Account Executives (AEs) by setting phone meetings with qualified leads and potential customers at the school- and district-level. 

Sales Development Rep, Schools (Contract)

Teachers Pay Teachers
Greater NYC Area
6 days ago
+24
The Sales Development Representative (SDR) will play a crucial role in fulfilling TpT’s vision to unlock the collective wisdom of teachers. SDRs will be responsible for direct outreach to school- and district-level administrators via phone and email with the goal of scheduling and facilitating calls with our team. The SDR will research and engage new school accounts, As needed, there may be opportunities to support with the on-boarding of new customers. SDRs will work closely with Account Executives (AEs) by setting phone meetings with qualified leads and potential customers at the school- and district-level. 

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
6 days ago
+16
About GlossGenius We make powerful software that’s helping beauty and wellness salons and studios manage and grow their business through an integrated booking, payments and marketing platform. As part of a dynamic and quickly growing team, you’ll be directly involved with helping small business owners be more successful and do what they love.  About the role We’re looking for an enthusiastic, dynamic and highly organized Office & Employee

Venture Support Specialist

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
The Venture Support Specialist focuses primarily on team coordination. They work collaboratively with the Venture’s leadership and provide a high level of organizational and administrative support. This role is dedicated to supporting a multidisciplinary team instead of a particular individual and enables the delivery of the team’s goals.

Chief Executive Officer (CEO) - elovee

Head of Sales and Marketing - elovee

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
We are seeking a Client Service Associate fluent in Mandarin to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Korean-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
We are seeking a Client Service Associate fluent in Korean to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Seoul office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Seoul. The ideal candidate is authorized to work in Korea. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Japanese-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
We are seeking a Client Service Associate fluent in Japanese to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Tokyo office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Tokyo. The ideal candidate is authorized to work in Japan. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Client Protection Associate (January 2020)

AlphaSights
Greater NYC Area
1 week ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry..

Client Protection Associate (2020 Graduates)

AlphaSights
Greater NYC Area
1 week ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry.

Associate Program (Spanish Fluency)

AlphaSights
Greater NYC Area
1 week ago
+36
As an Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time on phone and email reaching out to people and assessing whether they possess the knowledge our clients seek, and you’ll connect qualified experts to our clients. 

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