NYC Tech Jobs and Startup Jobs

34

Customer Experience Coordinator

Teachers Pay Teachers
Greater NYC Area
12 hours ago
+38
Provide outstanding email-based customer support for our community of sellers and buyers. Our Customer Experience team is also expected to recognize trends in the questions they receive from the community and surface these learnings internally to improve our product, policies, and services. Additionally, there are projects and initiatives that vary with our goals for the quarter. 

GM, Physical Access

CLEAR
Greater NYC Area
2 days ago
+12
The GM, Physical Access will act like a founder, taking ownership for the creation, development, and, ultimately, success of an entirely new business vertical at CLEAR focused on delivering a more secure physical environment via frictionless experiences for those who interact with them every day. 

Director of Strategic Partnerships, Safety & Security

Solutions Architect

Partner Manager - Healthcare

Solutions Engineer

OwnBackup
Greater NYC Area
4 days ago
+24
Be an evangelist of the need to for enterprises to backup and own their SaaS application data. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Deliver POCs that solidify customer commitment to our offerings. Respond to functional and technical elements of RFIs/RFPs. Convey customer requirements to Product Management teams and help validate functionality. Maintain a regular Customer feedback channel and provide inputs for product development. Work closely with Sales to close business and build your brand within the company.

Account Executive

Teachable
Greater NYC Area
4 days ago
+46
Own a dynamic assignment of inbound leads, organizing and tracking them in a sales CRM, and guiding them along the sales process from initial outreach through demos, and any contract or subscription agreements. Successfully and consistently meet sales targets. Experiment with new tactics and strategies to improve the team’s process and outcomes, and iterate and adapt as we grow. Help improve our acquisition strategies by providing observation and feedback to product and marketing as we create a unified and collaborative cross departmental team. Act as a creator advocate and expert, offering deep and first hand understanding of their experience and product needs.

Technical Account Manager

OwnBackup
Greater NYC Area
5 days ago
+24
OwnBackup Customer Success team is looking for a driven and detail oriented Technical Account Manager. You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their OwnBackup investment. The TAM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the OwnBackup platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.

Regional Sales Manager

OwnBackup
Greater NYC Area
6 days ago
+24
As an SMB Regional Sales Manager you will be managing, developing and leading a team of Sales Executives in the SMB market (defined as up to 500 employees). You will participate and lead in prospect meetings as well as all aspects of the sales process. You are responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. In this role, you will report on sales activity and forecast to Regional VP. This is an energetic, high transactional and process driven atmosphere with string team culture.

Customer Success Engineer

OwnBackup
Greater NYC Area
6 days ago
+24
Build trusting relationships with clients and their associates at all levels.  Work cross-functionally with multiple teams and customers. Engage customers from a technical management perspective -- identifying potential risks, working with customers to solve technical problems post-deployment. Work with Product and Marketing to educate customers on upcoming product releases, industry updates, and new threats. Partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Proactively monitor and track contract usage, product consumption gaps, and traffic patterns to identify opportunities and address potential future issues.

Sales Development Representative

OwnBackup
Greater NYC Area
1 week ago
+24
The SDR role is your ticket to a successful sales career. SDRs will play a multi-faceted role that will be integral to the success of OwnBackup’s go-to-market strategy. SDRs are at the crux of sales and marketing, and responsible for one of the most important steps in the sales process: building pipeline. The SDR role is perfect for someone just starting out, or still early in their sales career who is hungry, ambitious, intelligent, and high energy. SDRs will receive sales training, technical product training, and will have the opportunity to work closely with Account Executives on outbound campaigns going after key contacts at enterprise accounts.

Enterprise Account Executive - San Francisco

OwnBackup
Greater NYC Area
1 week ago
+24
The Account Executive role is a high-visibility high-impact role that is at the center of our growth strategy into the enterprise market. We are looking for intelligent, and highly driven individuals with a deep knowledge of the SaaS enterprise applications space. Account Executives will be targeting IT leaders and system admins at companies with over 1000 employees to help them develop a backup strategy for their SaaS infrastructure through our best of breed SaaS backup platform. This role will focus on New Business sales starting in the salesforce.com ecosystem.

Solutions Consultant

360Learning
Greater NYC Area
1 week ago
+11
As a Solution Consultant (or Pre-Sales consultant), you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360Learning capacities. This role will be foundational to 360Learning business expansion. Representing a new function within the NYC office, as a Pre-Sales Consultant, you will become an internal expert in our technology, developing a deep understanding of how 360Learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Account Manager

360Learning
Greater NYC Area
1 week ago
+11
As an Account Manager you are responsible for growing our client base in North America with a focus on the mid-market segment. You are committed to win and taking advantage of the untapped customer base that could benefit from 360Learning learning suite. You should have a proven track record of developing and executing key growth sales strategies, tactics and action plans; hitting annual targets, building relationships and understanding customer trends.

Enterprise Account Executive - Metro NY/NJ

OwnBackup
Greater NYC Area
1 week ago
+24
The Account Executive role is a high-visibility high-impact role that is at the center of our growth strategy into the enterprise market. We are looking for intelligent, and highly driven individuals with a deep knowledge of the SaaS enterprise applications space. Account Executives will be targeting IT leaders and system admins at companies with over 1000 employees to help them develop a backup strategy for their SaaS infrastructure through our best of breed SaaS backup platform. This role will focus on New Business sales starting in the salesforce.com ecosystem.

Salesforce Administrator

OwnBackup
Greater NYC Area
1 week ago
+24
As a member of the administration team, this role is critical to help support the business maintain fluidity. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com. You will be supporting the global user base to setup users, answer questions, troubleshoot issues, and support the Sr. Admin team with development of enhancements.

Deal Desk Specialist

OwnBackup
Greater NYC Area
1 week ago
+24
As the Deal Desk Specialist, you will partner with the OwnBackup sales, finance, legal and operations teams on policy and processes to properly qualify and accelerate deal cycles to close and maximize revenue. You will be a partner to the sales organization on important upcoming deals, and be the voice of sales back to the operations team on needs and proposed updated to policy. You'll come to have a deep understanding of the growing OwnBackup business through the management of contract review process of operational projects to support OwnBackup’s Sales and Finance teams.

SMB Account Executive

OwnBackup
Greater NYC Area
1 week ago
+24
Manage full sales cycle from territory planning, qualification/prospecting, ongoing discovery, negotiations, commitment/signature, fulfilment and then post close. Develop and execute strategic account plans, including identifying target prospects and key contacts within. Accurately forecast sales activity, revenue achievement and held accountable for results. Exceed daily, weekly, monthly metrics including calls, discovery calls, opportunities created, etc. Develop your own pipeline using outbound prospecting best practices, as well as follow up timely to Inbound requests. Work with Sales Engineers to help deliver killer product demonstrations to set OwnBackup apart from other solutions. Be evangelist of the need for companies to backup and own their SaaS application data.

Director of Strategic Partnerships

OwnBackup
Greater NYC Area
1 week ago
+24
The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSIs). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for OwnBackup and our partners. This will involve working with key leaders at OwnBackup and at our partners through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results.The candidate should have a proven track record of driving strategic outcomes through an ecosystem: influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience.

Technical Customer Support Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
OwnBackup is looking for a Technical Customer Support Engineer to join our excellent dynamic team that supports our customers primarily in the Salesforce.com ecosystem. This position offers great learning and development opportunities. If you’re a self-learner, an out-of-the-box thinker and have excellent customer facing skills (both written and verbal), then we want to hear from you!

Senior Salesforce Administrator

OwnBackup
Greater NYC Area
1 week ago
+24
The Salesforce Administrator role is a critical role in helping the company scale effectively and continue to maintain a high growth rate. We are looking for an intelligent, highly driven individual with a deep knowledge of salesforce.com data model and administration and sales processes. Strong business acumen and process orientation are key for this role. This role will be responsible for working with multiple constituencies across the organization to develop, implement, optimize and ensure compliance with processes related to sales and sales team management including but not limited to: order processing and fulfillment, quoting, customer service management, lead management, data quality, data governance, and territory alignment.

Sales Operations Manager

OwnBackup
Greater NYC Area
1 week ago
+24
OwnBackup is seeking a Manager of Sales & Business Operations to support all business and sales related functions for the Global Sales and Support teams. Responsibilities include but are not limited to CRM management (Salesforce), reporting, project management, and internal process development. The Manager of Sales & Business Operations will work in conjunction with the all commercial departments to track, maintain, and help grow revenue and pursue the company’s mission as it scales. Domain expertise in software, enterprise infrastructure and SaaS are valuable but not required.

Team Leader, Senior Director of Business Developme…

White Ops
Greater NYC Area
1 week ago
+36
In this role, you will be a part of the White Ops front line in our commitment to helping protect companies from both revenue and reputation risk caused by malicious bots. This is a unique opportunity to join an industry leader in our mission to eradicate fraud from the digital ecosystem and work with some of the brightest minds in cyber security.

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