NYC Tech Jobs and Startup Jobs

18

Director, Customer Success

Shapeways
Greater NYC Area
1 day ago
+38
We are looking for a dynamic, creative, and intelligent leader; team player that thrives in a fast-paced, innovative working environment and is passionate about customer happiness, relationship building, and increasing customer satisfaction through data-driven approaches. While we value anyone with passion and talent for customer success, for this specific role we are looking for candidates with a proven track record in building and scaling customer success teams. As we enter the next era of Shapeways, this is an amazing time to join our leadership team and be part of building our path to success. Ideally, you’d be located or willing to locate to the Greater New York City area but we can be flexible for a fully remote leader for the right candidate.

Enterprise Financial Sales Director

Payfone
Greater NYC Area
1 day ago
Routinely meet or exceed sales quotas: ACV bookings and in year revenue. Become a trusted partner selling Payfone strategic solutions that meet/exceed the business needs of the client/prospect. Build and maintain relationships with large financial enterprises, understanding the organization’s strategic initiatives in digital identity and authentication. Develop a deep knowledge of how Payfone solutions meet the client/prospect’s use case. Develop a deep knowledge of the organizational structure and buying process. Independently build and manage your direct sales pipeline in assigned accounts and/or a geographic region. Conduct discovery sessions to clearly understand the prospect’s business needs, priorities, budget, timing and key KPIs. Translate data study results to an executive summary which clearly articulates the how Payfone met the data study business objectives.

Senior Solution Engineer, Enterprise

OwnBackup
Greater NYC Area
4 days ago
+24
As a Senior Solutions Engineer, you will be a key member of our enterprise sales team. You will be responsible for owning the technical discussions, product demonstrations, proofs-of-concept and proving out the value of OwnBackup’s solution to our prospects and customers. In addition, you will work closely with our DevOps and R&D teams to channel customer feedback and further product development.

Account Executive

OwnBackup
Greater NYC Area
4 days ago
+24
Manage the full sales cycle from qualification and discovery, to fulfillment. Develop and execute strategic account plans. Forecast sales activity and revenue achievement. Respond to inbound leads and develop your own pipeline using outbound prospecting best practices. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Be an evangelist of the need to for enterprises to backup and own their SaaS application data.

Solutions Architect

Hyperscience
Greater NYC Area
5 days ago
+37
The technical point of contact for the Customer Experience team when deep technical questions or issues arise from installing or using our product. Creatively troubleshooting and solving problems given details from customers even when the initial answer is unclear. Managing around-the-world engineering resources to diagnose and fix high priority escalations across multiple time zones and locations, facilitating information flow between the Customer Experience team and engineering as necessary. Participating in customer calls which require more technical expertise. Involved in architecture discussions and decisions when implementing new product features. Leveraging your systems knowledge to deliver fast and scalable software, starting from the design of the system through development and extension. Helping improve our code quality by writing unit tests and performing thorough code reviews. Designing easy-to-use programmer interfaces and tools that will be leveraged by other developers, including APIs for our clients' developers.

GM, Physical Access

CLEAR
Greater NYC Area
6 days ago
+12
The GM, Physical Access will act like a founder, taking ownership for the creation, development, and, ultimately, success of an entirely new business vertical at CLEAR focused on delivering a more secure physical environment via frictionless experiences for those who interact with them every day. 

Solutions Architect

Partner Manager - Healthcare

Customer Success Manager

Payfone
Greater NYC Area
6 days ago
About Payfone Payfone is an award-winning, rapidly growing digital identity management company headquartered in New York city, serving banking, insurance and healthcare industries. Learn more at www.payfone.com and follow us at https://www.linkedin.com/company/payfone As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment,

Healthcare Sales Director

Payfone
Greater NYC Area
6 days ago
About Payfone Payfone is an award-winning, rapidly growing digital identity management company headquartered in New York city, serving banking, insurance and healthcare industries. Learn more at www.payfone.com and follow us at https://www.linkedin.com/company/payfone As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment,

Solutions Architect

Payfone
Greater NYC Area
6 days ago
About Payfone Payfone is an award-winning, rapidly growing digital identity management company headquartered in New York city, serving banking, insurance and healthcare industries. Learn more at www.payfone.com and follow us at https://www.linkedin.com/company/payfone As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment,

Solutions Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
Be an evangelist of the need to for enterprises to backup and own their SaaS application data. Deliver killer product demonstrations to set OwnBackup apart from other solutions. Deliver POCs that solidify customer commitment to our offerings. Respond to functional and technical elements of RFIs/RFPs. Convey customer requirements to Product Management teams and help validate functionality. Maintain a regular Customer feedback channel and provide inputs for product development. Work closely with Sales to close business and build your brand within the company.

Technical Account Manager

OwnBackup
Greater NYC Area
1 week ago
+24
OwnBackup Customer Success team is looking for a driven and detail oriented Technical Account Manager. You will have responsibility for a small number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their OwnBackup investment. The TAM will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the OwnBackup platform. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical best practices and act as point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.

Customer Success Engineer

OwnBackup
Greater NYC Area
1 week ago
+24
Build trusting relationships with clients and their associates at all levels.  Work cross-functionally with multiple teams and customers. Engage customers from a technical management perspective -- identifying potential risks, working with customers to solve technical problems post-deployment. Work with Product and Marketing to educate customers on upcoming product releases, industry updates, and new threats. Partner with Sales, Professional Services, Customer Support, Marketing, Finance and Product Management to drive overall customer satisfaction. Proactively monitor and track contract usage, product consumption gaps, and traffic patterns to identify opportunities and address potential future issues.

Enterprise Account Executive - San Francisco

OwnBackup
Greater NYC Area
2 weeks ago
+24
The Account Executive role is a high-visibility high-impact role that is at the center of our growth strategy into the enterprise market. We are looking for intelligent, and highly driven individuals with a deep knowledge of the SaaS enterprise applications space. Account Executives will be targeting IT leaders and system admins at companies with over 1000 employees to help them develop a backup strategy for their SaaS infrastructure through our best of breed SaaS backup platform. This role will focus on New Business sales starting in the salesforce.com ecosystem.

Enterprise Account Executive - Metro NY/NJ

OwnBackup
Greater NYC Area
2 weeks ago
+24
The Account Executive role is a high-visibility high-impact role that is at the center of our growth strategy into the enterprise market. We are looking for intelligent, and highly driven individuals with a deep knowledge of the SaaS enterprise applications space. Account Executives will be targeting IT leaders and system admins at companies with over 1000 employees to help them develop a backup strategy for their SaaS infrastructure through our best of breed SaaS backup platform. This role will focus on New Business sales starting in the salesforce.com ecosystem.

Deal Desk Specialist

OwnBackup
Greater NYC Area
2 weeks ago
+24
As the Deal Desk Specialist, you will partner with the OwnBackup sales, finance, legal and operations teams on policy and processes to properly qualify and accelerate deal cycles to close and maximize revenue. You will be a partner to the sales organization on important upcoming deals, and be the voice of sales back to the operations team on needs and proposed updated to policy. You'll come to have a deep understanding of the growing OwnBackup business through the management of contract review process of operational projects to support OwnBackup’s Sales and Finance teams.

Director of Strategic Partnerships

OwnBackup
Greater NYC Area
2 weeks ago
+24
The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSIs). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for OwnBackup and our partners. This will involve working with key leaders at OwnBackup and at our partners through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results.The candidate should have a proven track record of driving strategic outcomes through an ecosystem: influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience.

SMB Account Executive

OwnBackup
Greater NYC Area
2 weeks ago
+24
Manage full sales cycle from territory planning, qualification/prospecting, ongoing discovery, negotiations, commitment/signature, fulfilment and then post close. Develop and execute strategic account plans, including identifying target prospects and key contacts within. Accurately forecast sales activity, revenue achievement and held accountable for results. Exceed daily, weekly, monthly metrics including calls, discovery calls, opportunities created, etc. Develop your own pipeline using outbound prospecting best practices, as well as follow up timely to Inbound requests. Work with Sales Engineers to help deliver killer product demonstrations to set OwnBackup apart from other solutions. Be evangelist of the need for companies to backup and own their SaaS application data.

Head of IT

KeyMe
Greater NYC Area
2 weeks ago
Lead large IT projects, including the design and deployment of new IT systems and services. Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure. Help define IT infrastructure strategy, architecture, and processes. Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs. Assess vendors and develop test strategies for new hardware and software. Troubleshoot hardware and software issues related to internal IT. Lead security audits of access to core systems and physical security reviews. Asset management. Office networking. Desktop support.

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