NYC Tech Jobs and Startup Jobs

142

Lead Sales Engineer

Nylas
Greater NYC Area
3 hours ago
+47
meeting up with customers, sketching out solutions to their problems, removing roadblocks preventing prospective and current customers from integrating with our APIs. This can include devising workarounds as well as working with our Product and Engineering teams to figure out how to prioritize feature requests. leading our Sales Engineering presence on the East Coast. mentoring and managing future Sales Engineer hires.

Technical Customer Support Engineer

OwnBackup
Greater NYC Area
3 hours ago
+24
OwnBackup is looking for a Technical Customer Support Engineer to join our excellent dynamic team that supports our customers primarily in the Salesforce.com ecosystem. This position offers great learning and development opportunities. If you’re a self-learner, an out-of-the-box thinker and have excellent customer facing skills (both written and verbal), then we want to hear from you!

Head of Client Success

Onna
Greater NYC Area
14 hours ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Account Executive

Northspyre
Greater NYC Area
15 hours ago
+13
*Train to become very knowledgeable about real estate projects and how they are delivered. *Help real estate project teams across the country leverage sophisticated technologies like automation and proactive intelligence to solve friction points and problems in their current workflows. *Research, prospect and contact potential customers via emails and phone calls. *Manage the entire sales cycle via calls, web-demos and occasionally in-person meetings. *Accurately manage activities, pipeline and your portfolio of clients within CRM system. *Reach and exceed quarterly and annual sales targets. *You’ll be driving real revenue with a real stake and equity in a fast growing firm where your growth and success matter.

Customer Success Manager

Northspyre
Greater NYC Area
15 hours ago
+13
• Keep customers happy by being pleasant, friendly and helpful. • Review user analytics to understand which customers are getting value and which customers are under-utilizing key features that could help bring them new value. • Implement strategies and work directly with customers to help them maximize the value they are getting from Northspyre. • Serve as a liaison between clients and our product/technical team -- 1) to resolve any issues and advocate for customers and 2) to provide feedback on new and existing features. • Help write a Customer Success and On-boarding playbook that gives details instructions for future customer success hires so they can get up to speed quickly. • Help manage and respond to customer support tickets while determining a strategy to improve our processes. •Implement and on-board new clients by overseeing implementation team members who port over and review historical project data usually kept by customers in spreadsheets.

Business Value Consultant

Celonis
Greater NYC Area
15 hours ago
+31
Directly support sales pursuits within our top accounts.  Primary focus is to directly engage with customer executive teams to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations.  Design, develop and deliver C- level compelling presentations as basis for strategic technology decisions Develop business cases and strategic proposals to articulate the value proposition of our platform for Boards of Directors and CXO/SVPs to support capital appropriation requests for transformational investments in our cloud solutions.

Solution Engineer

Solutions Architect

Strategic Alliance Manager

Region Channel Director

Customer Success Manager

Account Executive

Account Executive, Financial Services

Load 4 more jobs8 jobs at Celonis

Account Manager

Curalate
Greater NYC Area
15 hours ago
Curalate is looking for an Account Manager with a demonstrated ability to drive sales, close deals, crush quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating discussions with decision makers, and selling through value on a product that helps grow brand affinity, social engagement, and revenue - we’re looking for you!

Mid-Market Account Manager

Yotpo
Greater NYC Area
15 hours ago
+47
We are looking for a foundational hire to our Account Management team in New York City: our second individual contributor and thought partner to build out the department. A newly created function, Account Management is focused on maximizing client lifetime value by cultivating long-term strategic partnerships with our most influential customers. We are looking for a relationship-based, consultative seller, who is intellectually curious and commercially driven. An individual who can successfully navigate large complex organizations to influence business outcomes, articulate Yotpo’s value proposition to C-level executives, and cultivate partnerships. 

Manager, Inventory Operations

Peloton
Greater NYC Area
15 hours ago
+27
The Manager, Inventory Operations will play a crucial role in our growing supply chain – driving efforts to ensure transactional integrity throughout our systems and processes. As the leader of the Inventory Operations team, you will be creating new processes, onboarding them into the team’s workflows, and driving to continuously improve these processes to give an accurate picture of our supply chain performance and inventory position. You will be held accountable for leading, developing and engaging our talented Inventory Ops team - creating objective performance measurements and setting aggressive targets while motivating and coaching the team to become the best leaders they can be. As a strategic leader, you understand the need for alignment in people, process, and technology but are happy to roll up your sleeves when things don’t go according to plan. You will lead by example, leveraging your previous experience in the day to day management of supply chain operations and always put your team first when it comes to making tough decisions. 

Analyst, Finance Transformation

Strategic Sourcing Manager- Mechanical

Administrative Assistant

Senior Associate, Internal Audit

Senior Manager, Internal Audit

Director, Enterprise Operations

Director of Business Operations

Service Design, Technical Support Analyst

Sales Advisor (m/w/d) – Vollzeit und Teilzeit

Senior Manager, ODM

Director, Sourcing

Client Platform Engineer

Load 9 more jobs13 jobs at Peloton

Head of MHP Acquisition

Quartet Health
Greater NYC Area
15 hours ago
+47
This position will develop and implement strategy to scale mental health provider acquisition. Managing a team of Inside Sales representatives as well as in-market recruiters to target, engage and onboard provider prospects in each market to meet the needs of the customer/patient population. This role, supported by cross functional partners, will develop tools, metrics and best practices for provider outreach. Responsible for day to day management and skill development of all team members. 

Customer Success Representative

Haven Life
Greater NYC Area
1 day ago
+46
Effectively manage incoming chats, emails, and calls. Educate potential customers on our product and process. Understand our customer’s challenges and identify scalable and effective solutions. Focus on process improvement and operational efficiency. Meet and exceed team goals around customer satisfaction and internal SLA’s. Take ownership and stay composed when interacting with upset clients. Conduct research and work cross-team to resolve customer issues and feature requests. Strong passion for the voice of the customer.

Customer Success Manager

Braze
Greater NYC Area
1 day ago
+31
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

Strategic Account Executive

Enterprise Account Executive

Technical Account Manager

Senior Sales Training & Enablement Manager

Business Development Representative

Account Executive, SMB

Account Executive, Mid-Market

Technical Support Engineer

Load 5 more jobs9 jobs at Braze

VP, Customer Support

Vimeo
Greater NYC Area
1 day ago
+51
Manage customer success teams at Vimeo, including Tier 2 technical support, Enterprise support, and outsourced Tier 1 support, a team of 100+. Strategically manage cross-functional relationships with leaders in Product, Engineering, Legal and Marketing to advocate for users and influence major product rollouts and long-term product roadmap. Manage large customer success operating budget, with a focus on reducing expenses and cost per ticket across teams while maintaining customer satisfaction ratings. Optimize support operations and systems across phone, chat, email, etc, and make workflow adjustments. Own relationship with outside vendors including provide of entire Tier 1 and Tier 0 support for the company. Act as communication lead during emergency issues, such as site outages, whenever they may occur and divert support resources to minimize SLA breaches. Oversee the performance of the entire support organization: CSAT rating (95%), Help Center (95% self-serve), and Tier 1 volume (90% of tickets).

VP, Sales Operations

Account Executive

Sr. Account Executive

Strategic Account Manager, Jira Align

Atlassian
Greater NYC Area
2 days ago
+59
The Jira Align Enterprise Sales Advocate will be responsible for consultative selling Jira Align to Atlassian’s largest customers in a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with value-add partners. There is simply not a more exciting and hugely impactful strategic selling opportunity anywhere!

Head of Customer Success

Catalyst Software
Greater NYC Area
2 days ago
+32
Develop and lead scalable cross-functional programs to drive success, increase adoption and retention, and turn stakeholders into champions. Serve as the voice of our customer to Catalyst’s internal teams, promoting a customer-centric mindset across the organization. Serve as a strategic advisor to our customers by providing recommendations on how Catalyst can address their goals, needs, and pain points. Collaborate with the Product team to share customer insights that inform future product developments. Collaborate with the Sales team to identify growth opportunities. Define key metrics for success, leveraging data to make informed business decisions and to drive revenue growth. Build out and manage our CSM team, Support Engineering team, and Onboarding process. Be an evangelist for Catalyst within customer organizations and industry events.

Business Development Director – Partnerships

Unqork
Greater NYC Area
2 days ago
+47
Manage relationships with key partners serving clients in the banking, capital markets, insurance, public sector, real estate, and other industries. Develop joint go-to-market plans with key partners across key sectors. Establish multi-year expansion plans and targets. Onboard new partners supporting various enablement activities. Active sales and delivery support for partner-led Unqork projects with clients.  Prioritize and support partner solution development.  Contribute to the direction of partner strategy.

Director, Customer Success Operations

Technical Implementation Specialist

Client Director - Financial Services

Sales Engineer

Procurement Manager

Information Security Analyst

Client Director - Insurance

Director, Solutions Architect - Delivery

Client Analyst - Public Enterprise

Technical Training Manager

Client Director - Public Sector

Client Manager - Public Enterprise

Client Partner - Public Sector

Load 10 more jobs14 jobs at Unqork

Technical Account Manager

Nylas
Greater NYC Area
3 days ago
+47
As our first Technical Account Manager you will play an integral role in helping our customers understand and implement Nylas solutions within their applications. You will be the designated technical support engineering contact for our strategic customers as well as provide technical guidance and support to our Customer Success and Account Management team. You will help us refine our paid customer on-boarding offering and proactively identify opportunities for our customers to deepen their engagement with the Nylas APIs. You will be a regular presence on customer calls and also be occasionally called upon to represent Nylas at customer onsite meetings, conferences, and other industry events. 

Sales Development Representative (SDR)

Yotpo
Greater NYC Area
3 days ago
+47
As a Sales Development Representative, your role will have a significant impact on the growth of Yotpo as an organization. Simultaneously, it will have an immediate impact on the advancement of your career. We are scaling at a rapid pace and it is imperative for us to find candidates who embrace a challenge, are eager to learn, and have the passion to be successful. Our job is to help you learn the skills you need not only for this role but also for your future. Who are you?

Enterprise Sales Development Representative

Yotpo
Greater NYC Area
3 days ago
+47
We are looking for someone with a proven track record in sales: a person who has mastered the high-volume approach and is now looking to transition into a more strategic role--with the earnings potential of a closing role. This person will be targeting enterprise clients the caliber of Brooklinen, Everlast and Rothy’s. From your favorite companies you see advertised on the subway to the brands we grew up with, you’ll be capturing the attention of - and speaking to - names you’ll be proud to have worked with. Successful Enterprise SDRs have the opportunity to grow into a closing sales role or explore other opportunities throughout the company. 

Technical Client Support Associate

VTS
Greater NYC Area
3 days ago
+38
As a Technical Support Associate, you’ll be a member of the VTS Support team working with both internal tools and external clients to solve issues related to integrations and APIs. These systems allow clients to send and receive their data to the platform in an automated fashion, which is the engine of our core platform. As a result, it is of paramount importance that this data is accurate and up-to-date.

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