Customer Experience Manager
Greater NYC Area
2 weeks ago
Meet our key clients to gather their feedback and reinforce the partnership with Meero.
Track and report on customer health and satisfaction.
Understand your accounts power maps, objectives, and strategies.
Ensure a Customer-centric culture at Meero.
Communicate and share acquired knowledge across channels and build action plans with CSMs.
Provide more value and engage our clients by building our client community.
Set up workshops with both our clients and internal Meero teams (product, marketing, growth, etc.).