NYC Tech Jobs and Startup Jobs

303

Customer Success Manager

Trustpilot
Greater NYC Area
25 minutes ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Technical Writer

TurnTo Networks
Greater NYC Area
40 minutes ago
TurnTo is looking for an individual to take on a dedicated role of Technical Writer, leading our internal and developer-facing documentation. This person should be a writer who loves digging into code, talking with product managers and developers, and can create well-formatted and easily digestible documentation. The Technical Writer will be responsible for creating and maintaining documentation sites for both customers and internal teams that cover implementation, best practices, and troubleshooting.

Content Producer

The Trade Desk
Greater NYC Area
2 hours ago
+16
The Content Producer oversees all aspects of content production: scoping, collaborating with creative to bring concepts to life, scheduling, talent, vendor relationships, shoot, edit, visual effects, music and delivery. This position connects the management, creative, legal, and operations departments. He/she also coordinates with the digital and social teams to ensure alignment of all assets and content.

Director, Business Development

Senior Manager, Tech Operations

GM, Thought Leadership

Engineering Technical Writer

Load 1 more jobs5 jobs at The Trade Desk

Client Solutions Architect

Lifion by ADP
Greater NYC Area
3 hours ago
+30
 About us We are a special venture within a large established company. We are “re-writing the rules” and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it. We are building products and services to help both

Event Booking Coordinator (Front Desk)

Peloton
Greater NYC Area
4 hours ago
+27
We are seeking a passionate, customer service focused, positive and hard-working individual with a love for health and fitness and an excitement for Peloton. We are looking for someone with excellent interpersonal skills whose main focus is to coordinate group classes at both our studios which include corporate, internal and Peloton member group class bookings. You will be working in our Chelsea (Cycling) location but handling all group bookings for the Cycling, Tread and Yoga studios. You will also be responsible for shifts at the Front Desk and creating an environment where everyone feels welcome.

Systems Engineer

Corporate IT Engineer

Integrations Developer- Dell Boomi

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior IT Operations Analyst

Lead IT Operations Analyst

AV Manager

Technology Risk & Compliance Senior Analyst

IT Support Engineer- NY HQ

Director, Global Network Services

Freelance Retoucher

Client Platform Engineer

IT Supply Chain Business Analyst

Junior NetSuite Developer

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Producer (Tread)

Executive Assistant

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Production Artist

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

IT Operations Analyst

Director, Post Merger Integrations

Load 10 more jobs30 jobs at Peloton

Network Engineer

Gemini
Greater NYC Area
8 hours ago
+29
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Manager, Facilities

Rent the Runway
Greater NYC Area
8 hours ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Customer Experience Associate II - Weekends Only

Senior Manager, Environmental Health & Safety

Network Engineer

Senior Manager, Retail Operations

Claims Team Lead

Team Lead, Operations

Platform Engineer

Manager, Operations

Sr Manager, Operations

Customer Experience Associate II

Membership Experience Associate

Facilities Technician

Director of Training (CX and Retail)

Load 10 more jobs14 jobs at Rent the Runway

Director of Construction and Design, Expansion

Knotel
Greater NYC Area
12 hours ago
+18
Knotel is seeking a Director of Construction and Design, Expansion to lead the teams for our expansion markets, outside of New York City. Reporting directly to our Global Head of Real Estate & Business Development, s/he will grow Knotel’s global real estate portfolio by setting systems and processes around the entire pre-construction and build-out through member move-in. Additionally, s/he will develop and leverage knowledge of local markets to inform broader expansion planning and new market strategy.

IT Service Delivery Engineer

Global Enterprise Manager

IT Service Ops Engineer

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Head of IT

Director, Real Estate

Workplace Strategist

Sourcing Associate

Load 8 more jobs12 jobs at Knotel

Operations Manager

WeWork Technology
Greater NYC Area
12 hours ago
+40
About the Role  WeWork is looking for an experienced Operations Manager with a strong project management and process background in the digital space to lead the operations efforts within our Developer Platform group. The group’s mission is to enable WeWork to build better products faster.  The person in this role would be responsible for establishing internal mission processes, ensuring effective communication, establishing best practices,

WeWork Labs- System Support

Executive Assistant to CISO

Operations Manager, Developer Platform

Anaplan Model Builder, Finance Systems

Infrastructure Security Engineer, IT

Executive Assistant

Executive Assistant, Cities

Regional Coordinator of Technology

Load 5 more jobs9 jobs at WeWork Technology

Staff Writer - Content

Fundera
Greater NYC Area
16 hours ago
+36
Research and write 16-20 pieces of content a month, with word counts varying from 1500-3000, under various verticals while maintaining the Fundera voice and authority. Work closely with our editorial team on content planning and strategy to make sure we are executing on key content opportunities. Contribute to various writing and revision needs across various Fundera platforms, including internal blog, and SEO pages. Within six months’ time, be regarded as a subject matter expert on small business finance, both within the organization and externally.

Community Operations

Nooklyn.com
Greater NYC Area
17 hours ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Investor Relations Manager

YieldStreet
Greater NYC Area
19 hours ago
+32
YieldStreet is looking for a dedicated Investor Relations Manager to enhance the investor experience by having an investor first mentality and finger on the pulse of the competitive B2C sales and customer success industry. As an Investor Relations (IR) Manager you will manage a growing team of IR Associates and play a critical role in acting as the face of YieldStreet to our investors. You will be responsible for creating a best in class standard of customer experience with an eye on increasing participation and engagement in YieldStreet offerings. If you are looking to leverage your experience in sales or customer success at a rapidly scaling fin-tech, apply below.

Associate Editor

CB Insights
Greater NYC Area
19 hours ago
+24
Copy edit, line edit, and fact check data-driven research briefs and reports.CB Insights is seeking a motivated Editor to help reach research and content goals, and manage production tasks.Key Responsibilities:

Customer Success Manager, Tech

Customer Success Manager, CPG & Retail

Customer Success Manager

Director of Infrastructure

Load 1 more jobs5 jobs at CB Insights

Lead, Care Management Accreditation

Cityblock Health
Greater NYC Area
19 hours ago
+19
As the Care Management Delegation lead, you’ll spearhead our care management delegation programs, managing the life-cycle from the pre-delegation assessment to on-going management and reviews/audits by our health plan partners. As we grow and scale to new markets and partner with more health plans, you will lead policy development, reporting, and quality improvement strategies that ensure Cityblock remains compliant with state, federal and NCQA regulations. You’ll work cross-functionally across our Clinical, Operations, Data and Product teams to optimize the care management program regulatory performance across each of our partners, including working with care teams and tracking the program through audits and clinical reports. You will be the primary point of contact for our partner Delegation Oversight Committees and leads, ensuring all requirements are met, corrective action plans are completed, new requirements are implemented within our care model.

Director of Professional Services

Kustomer
Greater NYC Area
23 hours ago
+19
Our Customer Experience (CX) team is responsible for designing world class experiences for our customers. We partner with our customers to understand their pain points and work towards providing value while driving long-term relationships for mutual success. As the Director of Professional Services, you will lead our implementation efforts from start to finish. You will partner closely with our executive and sales teams to align pre-sales expectations, develop implementation plans, and oversee the operations of the Professional Services team.

Clinical Product Support Specialist, Associate (Ph…

Flatiron Health
Greater NYC Area
23 hours ago
+37
The Clinical Support Specialist position primarily focuses on products and services for OncoEMR, our web-based, oncology-specific electronic medical record (EMR) system used by over 2,500 oncology clinicians every day to diagnose, treat and manage patients battling cancer. The Clinical Support Specialist will be responsible for supporting Flatiron’s Support, Implementation, and Account Management teams. Flatiron Support is often the first point of contact that many customers have with Flatiron, making them essential representatives of the Flatiron brand and critical participants in delivering a fantastic end-to-end experience for our customers. We are seeking a dedicated clinical representative to collaborate with Support and other customer-facing teams to ensure that clinical questions are clearly documented and addressed.

Provider Clinical Research Team (Multiple Levels)

Senior Administrative Manager

Training Associate (Instructional Design)

IT Support Engineer

Lead, Computer Systems Validation (CSV)

Customer Support Associate

Executive Assistant

Associate Clinical Director (NP or PA)

EMR Integration Engineer (Technical)

Clinical Abstraction Manager (RN, NP or CTR)

Partner Solutions Associate/Manager, Life Sciences

Technical Support Engineer, Provider Software

Technical Support Engineer, Abstraction Technologies

Manager, Office Operations

Administrative Assistant

IT Systems Engineer

Director, Patient Safety Programs

Associate Technical Support Engineer, Provider Software

Load 10 more jobs19 jobs at Flatiron Health

Customer Success Representative

Justworks
Greater NYC Area
1 day ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Senior Underwriter, Workers' Compensation

Claims Coordinator

Underwriter, Workers' Compensation

Executive Assistant

IT Contractor

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Underwriting Assistant, Workers' Compensation

Underwriter, Health Insurance

Load 8 more jobs12 jobs at Justworks

VP, Privacy

Tribune Publishing
Greater NYC Area
1 day ago
Tribune Publishing is hiring a Vice President, Privacy to lead our privacy compliance, education, and protection strategy across all businesses and geographies we conduct business. This is a senior level role tasked with the responsibility of ensuring the protection and proper usage of all data, including consumer, in our possession. This position is perfect for the overachiever who loves working in a fast-paced, ever-evolving environment to drive change while rolling up their sleeves on a day-to-day basis. Our ideal candidate has experience with GDPR analysis and implementation within the media and e-commerce industry.

Head of Customer Success

Summer
Greater NYC Area
1 day ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Manager, Customer Care

Aircall
Greater NYC Area
1 day ago
+22
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC