NYC Tech Jobs and Startup Jobs

31

Customer Success Onboarding Specialist

Alice
18 hours ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Experienced Associate Program

AlphaSights
Greater NYC Area
18 hours ago
+36
As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Office Experience Coordinator

IT Support Engineer

Experienced Client Protection Associate (Legal and Compliance)

Client Protection Associate (Legal and Compliance)

Application Support Engineer

Load 2 more jobs6 jobs at AlphaSights

Office Coordinator

Work & Co
2 days ago
+49
Provide on-site employee support, covering Facilities and IT inquiries or requests. Manage the travel program across offices, from coordinating logistics to booking flights and hotels. Assist in day to day maintenance of the Brooklyn facilities. Collaborate with the larger Operations team to analyze and enhance existing studio practices.

Office Administrator

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Shipping & Logistics Assistant (Warehouse)

Myriad360
North Jersey
4 days ago
+30
Who You Are You are a bright and resourceful operations professional with an interest in shipping and logistics! You enjoy solving puzzles and maintaining order to ensure successful delivery of a service or product. Above all, you’re a hands-on learner looking for an exciting opportunity to grow your career in logistics. About The Role The Shipping & Logistics Assistant is responsible for handling daily shipping and receiving, processing

Customer Success Representative

Welocalize
Greater NYC Area
4 days ago
+20
Responsible for prospecting, qualifying and generating new sales leads to support the Sales Team through various channels. Actively support our global business development. Provides key marketing research and identified new business development opportunities. Manage data for new and prospective clients in Salesforce.com (CRM). Developed & manage client engagement strategies. Assist implementing strategic approaches towards new key accounts/clients. Creating monthly reports on all sales created through CSR's efforts.

PCP Clinical Liaison

Quartet Health
Greater NYC Area
5 days ago
+47
Quartet’s Care Navigation is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. The PCP Clinical Liaison will assist Primary Care Providers with complex clinical cases and support them with the treatment of mental health in their practice.

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+42
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

UX Copywriter (contract)

Quartet Health
Greater NYC Area
1 week ago
+47
You will be a part of a growing Product Design team. We’re a low-ego, high-trust team invested in each others’ personal and professional growth. Constantly looking for opportunities to spread the value of design thinking across Quartet and improve on processes both inside and outside of the design team, we're looking for a passionate, exceptional UX Copywriter to join our team in Quartet’s Midtown NYC headquarters. Help us achieve our mission to deliver technology and services that improve the lives of people with mental health conditions. 

IT Support Engineer

Justworks
Greater NYC Area
1 week ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

Director, Workplace

Director of Client Engagement

Kin + Carta
Greater NYC Area
1 week ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Client Success Associate

Summer
Greater NYC Area
1 week ago
+19
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Executive Assistant to the CIO

Graphika
Greater NYC Area
1 week ago
+27
Graphika seeks an Executive Assistant to the Chief Innovation Officer. By supporting this executive, the EA will also coordinate travel, meetings, and other logistics with other members of the larger Graphika Leadership Team. The role is part time, 20-25 hours a week, and candidates may work from our NYC HQ or remotely from a US location.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Wow Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

Customer Success Manager

Alice
1 week ago
+18
Alice is looking to hire a Customer Success Manager who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Health Advocate

Galileo
Greater NYC Area
1 week ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Help Desk Technician

ManhattanTechSupport.com LLC
Greater NYC Area
2 weeks ago
+25
Help Desk Technician      The Service Team here is responsible for the day-to-day end user support for all of our clients. This includes (but is not limited to) support of client hardware, line of business applications, network health, and business continuity.  Our main goal is to provide best-in-class customer service to our clients.    As the Help Desk Technician, you will be assisting in these overall responsibilities of the Service team.

Language Quality Manager

Welocalize
Greater NYC Area
2 weeks ago
+20
The Language Quality Manager is a key member of one or several account teams as appointed by the Head of the Quality Group. S/he is responsible for the creation, implementation, development, and oversight of the language quality program. Quality of the language deliverables extends from linguistic quality and adherence to client requirements, through to quality of service from the translation teams. This is a client-facing role and the Language Quality Manager will play an active role in strategic account quality planning, working closely with the Program Director. The LQM will be able to work on the account with only limited support.

Media Supervisor

Outcome Health
Greater NYC Area
2 weeks ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

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