NYC Tech Jobs and Startup Jobs

16

Customer Experience Manager (NewCo)

Harry's
Greater NYC Area
2 days ago
+32
The Customer Experience (CX) Manager is responsible for building and leading the day-to-day operations of our CX team, ensuring that our customers have a great interaction and overall experience with our brand. You will define and establish operational strategies, goals and methods/approaches, including platforms, policies, KPIs, SOPs and SLAs, while also managing day-to-day operations of the CX function. Just as important, you’ll be responsible for building, scaling and developing a team of high-performing associates.

EDI Senior Specialist

DTC Director (Flamingo)

Distribution Sr. Associate - New Growth

Manager of Store Design and Construction

Load 1 more jobs5 jobs at Harry's

Supply Chain Manager

Atoms
2 days ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Senior Copywriter

Atoms
2 days ago
+17
Atoms is looking for a Senior Copywriter to join our growing team, who will be reporting to our CEO. You are a creative at heart and live for storytelling through copy and art. You will be a critical member of the Atoms team, driving the narrative across all marketing projects. The Copywriter thrives in a collaborative environment and will work cross-functionally with other Creative partners, Brand, CX, People, and other teams. This is an incredible opportunity to help our team shape the Atoms' voice and evolving brand.

Senior Shoe Designer

Atoms
2 days ago
+17
Atoms is looking for a Senior Shoe Designer to join our incredible team in Brooklyn. As our first in-house designer, you will iterate on our current design philosophy and push the Atoms' aesthetic by evolving our design narrative. The ideal candidate has the capability to lead and collaborate, has a stellar design background, and obsesses about flawless execution. Your contributions will have a significant impact on the future of Atoms.

Customer Experience Associate

Atoms
2 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Consultation Therapist

Talkspace
Greater NYC Area
3 days ago
+22
We are looking for a part-time Consultation Therapist to join our remote sales team. This role would be responsible for qualifying, assessing and converting inbound client leads via HIPAA chat. We are looking for someone who is driven, goal oriented with strong communication skills and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Customer Support Representative

Talkspace
Greater NYC Area
3 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Operations Manager

Grailed
Greater NYC Area
1 week ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

Tech Reporter, Features

Built In
Greater NYC Area
1 week ago
+19
Hello, We’re Built In Built In unites companies and people around their shared passion for tech and the universal need for purpose. We are a network of communities for tech companies and startups with over 1M monthly users. We connect talent to startups, cover local tech news and host events. Headquartered in Chicago, we also serve Los Angeles, Colorado, Austin, New York, Boston and Seattle. We're looking for a Tech Reporter, Features The Tech

Dispensing Audiologist

Redesign Health
Greater NYC Area
1 week ago
+14
Want to join an exciting mission-driven start-up to improve the accessibility of hearing care? Lively is looking to hire a highly motivated, forward-thinking Dispensing Audiologist or Hearing Care Specialist to join our team. The candidate must be open to providing innovative service models integrating in-person care at our brand-new clinic in Manhattan with tele-health services.

Director, Growth (x2)

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Customer Experience Agent

Redesign Health
Greater NYC Area
1 week ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Office Operations Manager

Atoms
2 weeks ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Medical Director

Redesign Health
Greater NYC Area
2 weeks ago
+14
Head the medical function for Redesign Health centers and be an active member of the leadership team. Working with leadership team, play strong lead role in creating and articulating the clinical/medical vision for the business. Partner with the Ops team to insure the effective running of the center from a clinical and patient perspective. Build and oversee governance framework for everything medical in the business. Collaborate with doctors and relevant health care systems to ensure that the clinical services provided are consistent with the patient requirement of the patient base. Be the voice of the doctor/patient with all non clinical stakeholders including vendors, landlords and our own employees as well. Working with the Ops and Finance teams, ensure that the clinical model is commercially viable.

Customer Success Manager

Snappy Gifts
Greater NYC Area
2 weeks ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Head of Merchandising

Grailed
Greater NYC Area
3 weeks ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

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