NYC Tech Jobs and Startup Jobs

18

Customer Success Manager

Snappy Gifts
Greater NYC Area
4 hours ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

Office Operations Manager

Atoms
15 hours ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Director of Content Strategy

Grailed
Greater NYC Area
1 day ago
Produce content that is geared towards specific channels and specific audiences. Develop scalable process to guide the editorial team in generating creative ideas. Experiment with new mediums such as video. Develop and execute strategies for content distribution by channel. Use quantitative feedback on channel performance to iterate on content production.

DTC Director (Flamingo)

Harry's
Greater NYC Area
4 days ago
+32
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Senior Manager, Inventory & Supply

Head of Merchandising

Grailed
Greater NYC Area
4 days ago
The Head of Merchandising / GM should be creative and undeterred by roadblocks, able to find alternative solutions to reach performance goals. Many traditional solutions at other companies may not be applicable at Grailed due to the nature of our two-sided marketplace, requiring a candidate adept at testing new opportunities with cross-functional partners. All leaders at Grailed are “managers-doers,” able to both drive the big picture and roll up ones’ sleeves when necessary.

Sr. UX Copywriter

Redesign Health
Greater NYC Area
5 days ago
+14
Reporting to Head of Design, you’ll work closely with product, marketing, ops, medical and legal to write copy that is crisp, concise, easy to understand, effective, accurate, and on-brand. Write copy that drives conversion, educates, humanizes and de-stigmatizes hearing aid purchase and adoption via testing and learning. Test to develop brand voice guidelines for onsite experience and marketing channels – Ensure consistency of voice across mediums. Develop new methods for brand storytelling and product functionalities – be a creative partner in driving creative product and brand innovation. Build a library of audiology thought-leadership.

Head of Retail Development

Redesign Health
Greater NYC Area
5 days ago
+14
Develop, manage and execute the Ever/Body retail store expansion plan throughout the US, owning the process from site selection through store opening. Develop and prioritize real estate strategies and development timelines for new and existing markets. Lead strategy development across all store types, from popups to standard to flagship stores, in each market as appropriate. Develop a unique understanding of the optimal Ever/body offline customer journey, mirrored in store design flow and drive continuous improvements the designed experience. Work with Financial stakeholders to determine required site analytics, comps, and maintain knowledge of market conditions, trends, and transactions. Maintain positive and productive relationships with our external construction and design teams to drive store openings on time and under budget. You’ll eventually build an in-house team to support our growth.  Travel extensively to conduct due-diligence on all proposed sites and interface with landlords, brokers, and local leaders. Constantly obtain feedback and support from internal cross-functional leadership team.

Customer Experience Agent (Part/Full-Time)

Redesign Health
Greater NYC Area
5 days ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

West Coast Regional Director

Redesign Health
Greater NYC Area
1 week ago
+14
Redesign is launching a men's health business and is looking for a West Coast Regional Director to join this rapidly growing company in its earliest stages. In this role, you will oversee medical clinics located in the Western US. This role is responsible for the launch, development and sustainable growth of each location. You will bring teams together to find ways to elevate the patient experience and dramatically improve access to healthcare.

Field Training & Communications Director

Redesign Health
Greater NYC Area
1 week ago
+14
Redesign is launching a men's health business and is looking for a Field Training & Communications Director to join this rapidly growing company in its earliest stages. In this role, you will oversee the development lifecycle of our office training and communications programs, from inception to rollout. As a key member of our Field Operations team, you'll strategize with the GM, Regional Directors and other leaders to develop roadmaps that will make our office teams even more impactful and efficient. Your work will also directly support our ability to create consistently wonderful in-office experiences for each and every patient. Our ideal candidate understands how engaging communications and effective training help drive a business' success and culture.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
1 week ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

Senior Copywriter

Atoms
1 week ago
+17
Atoms is looking for a Senior Copywriter to join our growing team, who will be reporting to our CEO. You are a creative at heart and live for storytelling through copy and art. You will be a critical member of the Atoms team, driving the narrative across all marketing projects. The Copywriter thrives in a collaborative environment and will work cross-functionally with other Creative partners, Brand, CX, People, and other teams. This is an incredible opportunity to help our team shape the Atoms' voice and evolving brand.

Senior Shoe Designer

Atoms
1 week ago
+17
Atoms is looking for a Senior Shoe Designer to join our incredible team in Brooklyn. As our first in-house designer, you will iterate on our current design philosophy and push the Atoms' aesthetic by evolving our design narrative. The ideal candidate has the capability to lead and collaborate, has a stellar design background, and obsesses about flawless execution. Your contributions will have a significant impact on the future of Atoms.

Supply Chain Manager

Atoms
1 week ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
1 week ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Customer Support Representative

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director of Behavioral Science

Redesign Health
Greater NYC Area
1 week ago
+14
We are looking for a behavioral psychologist to join the team of one of our concepts still in stealth mode. The business will leverage best in class behavioral research, digital product tools and clinical care to revolutionize a segment of the healthcare industry. More details on the business will be provided later in the interview stage.

Director of Real Estate

Redesign Health
Greater NYC Area
3 weeks ago
+14
We are seeking a Real Estate Manager who will have the responsibility of leading the medical office expansion. You will serve as the internal expert on real estate and drive our expansion strategy externally with brokers and landlords. This role supports to the COO. To succeed in the role, you must be a dealmaker at heart. You must be adept at solving a variety of challenges, have a high sense of urgency, and be extremely organized.

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