NYC Tech Jobs and Startup Jobs

45

CX Operations Associate

Rent the Runway
Greater NYC Area
6 hours ago
+38
As a CX Operations Associate, you will be supporting our Customer Experience team’s third party tools, including phone and email software. Your focus will be day to day administration, looking ahead for roadmap improvements or recommendations. You will identify problems, create solutions, and efficiently communicate interdepartmentally as the expert in our CX systems. 

Receptionist

Office Operations Manager

Executive Assistant

Team Lead, Operations

Manager, Operations

Claims Team Lead

Senior Photo & Video Content Producer, Creative

Sr. Manager, Dry Cleaning Operations

Network Architect

Sr Manager, Operations

Store Operations Manager

Junior Photographer, Creative

Operations Associate

Weekend Team Lead, Customer Experience

General Manager, Operations

Store Experience Associate

Team Lead, Customer Experience

Network Engineer

Manager, Logistics

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Property Manager

Venn
9 hours ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Senior Firmware Test Automation Engineer

Latch
Greater NYC Area
18 hours ago
Latch is seeking a Senior Firmware Test Automation Engineer to work with the QA, Test Engineering & Support Engineering team. There will be an emphasis on roadmap development and implementation of test automation for Latch's Embedded Systems Software and Firmware.  You will work within highly cross-functional feature teams and collaborate closely with firmware, mobile, backend and hardware engineers. It is an exciting opportunity to be part of a growing team as we add value to our entire product family through more advanced electronics. Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.

Senior Firmware Engineer

Director of Real Estate - East Coast

Client Onboarding Manager

Bluecore
Greater NYC Area
18 hours ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Logistics Coordinator

Public Goods
Other
3 days ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We are looking for a Logistics Coordinator to work with our sales & ops team to ensure reliable and on-time delivery of orders. Must be available U.S. daytime working hours. You Will: Coordinate with warehouse managers to prepare orders for shipment Negotiate costeffective rates with service providers to ensure maximum profitability Ensure orders are

Senior Shoe Designer

Atoms
2 days ago
+17
Atoms is looking for a Senior Shoe Designer to join our incredible team in Brooklyn. As our first in-house designer, you will iterate on our current design philosophy and push the Atoms' aesthetic by evolving our design narrative. The ideal candidate has the capability to lead and collaborate, has a stellar design background, and obsesses about flawless execution. Your contributions will have a significant impact on the future of Atoms.

Senior Copywriter

Atoms
2 days ago
+17
Atoms is looking for a Senior Copywriter to join our growing team, who will be reporting to our CEO. You are a creative at heart and live for storytelling through copy and art. You will be a critical member of the Atoms team, driving the narrative across all marketing projects. The Copywriter thrives in a collaborative environment and will work cross-functionally with other Creative partners, Brand, CX, People, and other teams. This is an incredible opportunity to help our team shape the Atoms' voice and evolving brand.

Customer Experience Associate

Atoms
2 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

Customer Experience Manager (NewCo)

Harry's
Greater NYC Area
2 days ago
+36
The Customer Experience (CX) Manager is responsible for building and leading the day-to-day operations of our CX team, ensuring that our customers have a great interaction and overall experience with our brand. You will define and establish operational strategies, goals and methods/approaches, including platforms, policies, KPIs, SOPs and SLAs, while also managing day-to-day operations of the CX function. Just as important, you’ll be responsible for building, scaling and developing a team of high-performing associates.

Director, Acquisition Marketing and Digital Product

Private Client Assistant

Moda Operandi
Greater NYC Area
2 days ago
+48
The Assistant Stylist will be responsible for providing sales support, excellent customer service, and administrative support, indirectly driving sales, increasing customer conversion and retention by providing a consistently superior level of service as well as introducing new customers to M’O and creating loyalty.

Senior Software Engineer - NetSuite

Private Client Advisor

IT Service Desk Technician

Head of Strategy & Business Development

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General Manager

Betterment
Greater NYC Area
3 days ago
+42
Betterment for Business is an award winning 401(k) partner that works as hard for your money as you work to earn it. We’re seeking a General Manager to lead a customer-focused b2b business. Our story is one you get - and you’re excited to tell it. We started this business out of frustration with the lack of innovation in the 401k space, and a desire to bring the same values and service available to our retail customers to the employer space. You understand that success is not just about hitting our sales goals today, but empowering an organization to scale for years to come. We have ambitious goals - to be the fastest growing offering in the market - and you’re looking for exactly that sort of career-defining challenge. 

Strategic Customer Success Manager

Narrativ
Greater NYC Area
6 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Director, Client Success

Narrativ
Greater NYC Area
6 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Patient Success Admin

Quartet Health
Greater NYC Area
6 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Director, Growth

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Senior IT Specialist

Primary Kids
Greater NYC Area
1 week ago
+19
Primary just recently crossed 50 employees, and is organized into a number of departments (such as Merchandising, Supply Chain, Tech, Customer Support, Creative, etc.) with distinct IT needs in each area, as well as shared needs across the organization. As the Senior IT Specialist, you will work with leaders from across the company to ensure that teams have the support they need to execute against their goals, that IT issues are being handled swiftly and that we’re setting up systems and policies that enable everyone to work more smoothly together.

Director, Credit and Fraud Risk

Bread
Greater NYC Area
1 week ago
+42
Reporting to the senior management team and leading a team of data scientists and operational analysts, you will have a hands-on role in all aspects of Credit and Fraud Risk management—from underwriting to term and credit limit assignment to managing relationships with critical external vendors and internal stakeholders.  If you have a passion for all things Risk with a track record of leadership and results who likes to get things done by engaging in teamwork, is not afraid to dive in hands-on, and is excited by the challenges that come with life at a fast-growing FinTech startup, you’ve come to the right place.

Executive Assistant

Latch
Greater NYC Area
1 week ago
Latch is hiring an Executive Assistant to play a critical role in not only providing administrative support to our CEO, but to serve as an essential partner to the executive team. This EA will manage everything from calendar and travel arrangements, to internal communication and meeting management on behalf of our CEO. This highly organized, resourceful, and trustworthy individual will ensure that every detail is in place, and nothing falls through the cracks. This individual must be able to handle private information, have strong business judgement, and be able to communicate with a variety of personalities and job functions of a fast growing IoT company. 

Senior Firmware Engineer

Director of Real Estate - East Coast

Customer Success Manager

Latch
Greater NYC Area
1 week ago
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Senior Firmware Engineer

Director of Real Estate - East Coast

Associate Client Onboarding Manager

Bluecore
Greater NYC Area
1 week ago
+24
The Associate Client Onboarding Manager (ACOM) works closely with the Client Onboarding Manager (COM) and Forward Deployed Engineers (FDEs) to create campaigns and provide assistance, accelerating a new customer’s launch and ultimately provide the best possible customer experience in their day-to-day interactions throughout the onboarding process. The ACOM will be empowered to look for ways to improve our internal processes and how we serve customers.

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