NYC Tech Jobs and Startup Jobs

52

Customer Support Associate I

Gemini
Greater NYC Area
8 hours ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Content Strategist, Corporate

AlphaSense
Greater NYC Area
13 hours ago
+22
The Content Strategist (Corporates) writes, edits and publishes content that reinforces AlphaSense’s position as an AI thought leader and best-in-class provider of data-driven business insights for an audience of corporate users including those working in Corporate Strategy, Corporate Development, Corp M&A, Competitive Intelligence and other roles.  You are an experienced creator of digital content, who can write anything from a blog post, case study, white paper, research paper, or video script. Passionate about data and knowledgeable about the topics impacting knowledge workers in corporate roles, you love breaking down complex concepts into compelling, informative materials. You take a results-driven approach to your work, are creative and attuned to detail, and have strong project management skills.

Operations Associate

Spruce
Greater NYC Area
19 hours ago
+20
Work closely with the Operations team to efficiently and effectively process real estate transactions. Interface with real estate, lender, and borrower clients to manage and process orders from beginning to end and respond to inquiries in a timely manner. Help improve title production workflow by thinking outside the box and providing input and feedback to the product team developing new production software. Coordinate with all parties in the transaction to ensure a smooth and seamless closing.

Manager, Customer Success Management

Abacus
Greater NYC Area
19 hours ago
+17
The Manager of CSMs will be responsible for leading and inspiring the Customer Success arm of the larger Services organization at Abacus, focused on retaining recurring revenue and driving incremental revenue growth from existing customers. The ideal candidate will have experience as both an individual contributor and manager in a customer success organization, and will be confident in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
22 hours ago
+27
Join our growing Client Services team! We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with

IT Support Administrator

Affirm
Greater NYC Area
1 day ago
+29
We’re seeking a flexible IT Support Administrator to help manage and support Affirm’s technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.

Director of Risk Management, New Products and Stra…

OnDeck
Greater NYC Area
1 day ago
+27
The Director of Strategic Risk Initiatives is responsible for driving and supporting initiatives that transform OnDeck’s operating model, including evaluation of new products, features, partnerships, and analytical approaches supporting our core product lines. Responsibilities will vary based on priorities declared by OnDeck’s executive committee and Risk leadership, and will enable deep investigation of multiple aspects of the business. The candidate filling this role will lead a team that applies understanding of fundamental credit principles and analytic thinking to specific problems, produces targeted recommendations and assessments, and builds support from senior leadership before transitioning to the next area of focus. 

Customer Support Associate II

Gemini
Greater NYC Area
1 day ago
+29
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications. While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

Customer Support Representative

Riskified
Greater NYC Area
1 day ago
+19
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Operations Associate - Labor Marketplace

Nowsta
1 day ago
+17
We are looking for a strong Operations Associate who can help lead all aspects of the labor marketplace, including recruiting strategy, process definition and mapping, scheduling strategy, financial analysis, and customer support. The individual will be responsible for ensuring smooth operations across all of our marketplace participants as we grow and scale our platform. 

Head of Information Security Compliance

Bread
Greater NYC Area
1 day ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Systems Administrator

Ocrolus
Greater NYC Area
3 days ago
+22
We’re looking for a Systems Administrator with an experience in a wide range of technologies facilitate and enhance operational efficiency. We need someone with a strong and successful track record of solving hard problems using out-of-the-box thinking. 

Customer Success Associate

Ocrolus
Greater NYC Area
3 days ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Director, Strategy and New Markets

Stash
Greater NYC Area
3 days ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
3 days ago
+18
Our Case Management and Sales Associate teams work side by side to provide an easy and seamless experience for clients applying for life insurance. As we like to put it: they’re bread and butter. Ying and Yang. Case Management and Sales Associates... You get the picture. Supported by advanced technology platforms, internal counterparts, outside vendors, and, of course, insurance carriers themselves, the team aims to ensure that there are no bumps in the road throughout the process from submission of initial application through to offer.

Case Management Associate - Property & Casualty

Junior Case Management Associate - Life Insurance

Junior Customer Success Associate - Life Insurance

Client Experience Associate

Insurance Advisor

Insurance Editor

Editorial Partnerships Manager

Reviews Editor

IT Support Engineer

Customer Success Associate - Property & Casualty

Junior Case Management Associate - Property & Casualty

IT Specialist

Director of Operations

Load 10 more jobs14 jobs at Policygenius

Head of Infrastructure

Gemini
Greater NYC Area
4 days ago
+29
As Head of Infrastructure, you will take ownership of and be responsible for evolving our mission critical Trading, Custody, Surveillance, Compliance and Corporate IT infrastructure. Your challenge will be to take us from “good” to “great”: You’ll continue building a team of expert systems, network and datacenter engineers focused on site reliability and automation along the way. As Gemini’s business scales to more locations globally, you’ll level up our global scale and redundancy without compromising operational simplicity, setting strategy and roadmap for how we grow.

Manager, Technical Operations

Vestwell
Greater NYC Area
4 days ago
We are on the hunt for a dynamic, organized and driven individual to join our team as the manager of our Technical Operations group. This group sits in between our Sales/Ops and Tech teams and is key to the our ability to scale and operate efficiently. They will be working across our organization to streamline the flow of data both internally & externally, automate repetitive processes and provide MacGyver-like services. This person will manage a team of technical BAs to support our integrations with payroll & HRIS system, integration and configuration of our 3rd party operational tools like Salesforce & Nintex, Data Analytics and the triage and coordination of production issues.

Customer Success - Account Manager

Papaya Global
Greater NYC Area
4 days ago
The Account Management team is part of the CSM team, responsible for building relationships and helping clients increase their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional client service, coaching, and consultative sales skills; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Ideal candidates will have previous experience in account management and/or success management. 

Executive Assistant

Gemini
Greater NYC Area
5 days ago
+29
At a rapidly growing company in a fast-paced, ever-changing industry like cryptocurrency, a strong Executive Assistant is critical. In this role, you will be the right hand to Leadership at the company. You will act as a gatekeeper and have the utmost integrity in your relationships across the company and maintain complete confidentiality when handling sensitive information. As a proactive, reliable, sharp, thoughtful, and discreet partner to upper management, you help the Gemini spaceship run smoothly.

Senior Commercial Portfolio Underwriter

Attune
Greater NYC Area
6 days ago
+40
Develop methodology and practices to analyze loss performance causes and trends in a fast-paced environment. Collaborate regularly with Underwriting, Analytics and Actuarial to drive profitability based on data-enabled decisions. Assist with business cases focused on industry verticals across multiple lines of business. Contribute to short and long-term profitability goal setting for individual industry verticals as well as the overall portfolio. Collaborate with Underwriting and Analytics to find and implement relevant data sources to improve eligibility and pricing effectiveness. Develop and utilize profitability dashboards effectively.

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