NYC Tech Jobs and Startup Jobs

8

Customer Care Manager

Attune
Greater NYC Area
18 hours ago
+40
We're looking for a Customer Care Manager to help bring Customer Care at Attune to the next level. The Customer Care Manager will report to the Director of Operations. In addition to providing mentorship and coaching to a growing organization of associates and team leads, you'll be the champion for amazing customer experience in Customer Care - building the tools, training, and systems that make delivering that possible.

Director of Habitational Underwriting

Attune
Greater NYC Area
2 weeks ago
+40
As Director of Habitational Underwriting at Attune, you’ll be joining an experienced team of underwriters and insurance professionals to take the lead on growing a portfolio of SME Habitational business, fostering key broker and partner relationships and identifying opportunity. You’ve got the experience and drive to continue creating and managing our automated underwriting process, using a combination of predictive analytics and third-party data. You know this industry is ripe for change, and you’re excited to be a part of the team that’s making it happen.

Broker Success Associate

Attune
Greater NYC Area
2 weeks ago
+40
We are looking for self-starters with insurance experience who are passionate about helping people and solving problems. This role will support our distribution network which provides insurance solutions to small businesses. You will be interacting with brokers and agents that rely on us to make their businesses more effective and competitive so they can create an amazing experience for their small business customers.

Senior Commercial Portfolio Underwriter

Attune
Greater NYC Area
3 weeks ago
+40
Develop methodology and practices to analyze loss performance causes and trends in a fast-paced environment. Collaborate regularly with Underwriting, Analytics and Actuarial to drive profitability based on data-enabled decisions. Assist with business cases focused on industry verticals across multiple lines of business. Contribute to short and long-term profitability goal setting for individual industry verticals as well as the overall portfolio. Collaborate with Underwriting and Analytics to find and implement relevant data sources to improve eligibility and pricing effectiveness. Develop and utilize profitability dashboards effectively.

Head of Broker Dealer Operations

Revolut
Greater NYC Area
3 weeks ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Senior Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
3 weeks ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
3 weeks ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

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