NYC Tech Jobs and Startup Jobs

6

Manager, Content Strategy and Operations

Bizly
Greater NYC Area
1 week ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Customer Success Manager, Outcomes Program

Bizzabo
Greater NYC Area
3 weeks ago
+25
We are looking for a strategic and results-driven Customer Success Manager who can educate our established customers about new functionalities, share best practices and industry developments with them, and continuously showcase Bizzabo’s value. The ideal candidate is an ambitious, passionate, team player who understands that customers are our biggest growth engine for success.

Office & Employee Experience Manager

GlossGenius
Greater NYC Area
1 month ago
+23
We’re looking for an enthusiastic, dynamic and highly organized Office & Employee Experience Manager to join our team in our Soho headquarters! You will take on all day-to-day responsibilities that relate to our company culture and the office, ensuring smooth office functioning while supporting the needs of our growing team. You will be responsible for planning and managing internal events and developing programs to continue to build a great culture, to make sure the cabinets are stocked with snacks, coffee made and team lunches delivered -- it’s all yours to shape, influence and own! 

Director of Client Success

Bodhala
Greater NYC Area
2 months ago
+33
Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues. Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and identifying upsell opportunities — and mentoring / helping develop more junior Client Success Managers. Take responsibility for developing, streamlining and documenting the team’s process for onboarding new clients and managing current clients, with the target of improving the efficiency of this process.

Customer Success Manager

Expert Institute
Greater NYC Area
2 months ago
+27
Consistently increase your knowledge of the legal field to successfully articulate how our services can add value to each respective law firm. Manage and maintain a book of business, including oversight of all client communication, subscription agreements, and renewals. Successfully onboard new clients (virtually and in-person) so they fully understand and take advantage of all of the services the Expert Institute provides. Use data-driven metrics to track growth of accounts and devise tactics to increase client usage and maximize retention. Become a day-to-day go-to resource for any and all client expert requests. Work closely with our Medical and Multidisciplinary Research teams to manage client expectations and deliver exceptional service focused on helping attorney’s win high stakes cases. Support the CSM and Sales team with administrative day-to-day tasks when needed. Bring passion, high energy, and a strategic mindset to help us be world-class and the #1 provider of expert witness services in the country.

Customer Success Specialist

Expert Institute
Greater NYC Area
2 months ago
+27
Consistently increase your knowledge of the legal field to successfully articulate how our services can add value to each respective law firm. Manage and maintain a book of business, including oversight of all client communication, subscription agreements, and renewals. Successfully onboard new clients (virtually and in-person) so they fully understand and take advantage of all of the services the Expert Institute provides. Use data-driven metrics to track growth of accounts and devise tactics to increase client usage and maximize retention. Become a day-to-day go-to resource for any and all client expert requests. Work closely with our Medical and Multidisciplinary Research teams to manage client expectations and deliver exceptional service focused on helping attorney’s win high stakes cases. Support the CSM and Sales team with administrative day-to-day tasks when needed. Bring passion, high energy, and a strategic mindset to help us be world-class and the #1 provider of expert witness services in the country.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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