NYC Tech Jobs and Startup Jobs

104

Customer Success Onboarding Specialist

Alice
Greater NYC Area
23 hours ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
1 day ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Clinical Terminologist

Flatiron Health
Greater NYC Area
1 day ago
+37
In this role, you'll work with the Medical Informatics team to analyze data. We are looking for a candidate who will be excited about harmonizing clinical data through healthcare IT standardization and is passionate about how data interoperability is transforming patient care. In this role, you will be developing creative ways to explore, organize, and leverage the clinical and billing data in our systems. In addition, you'll also:

Director, Corporate Communications

Abstraction Quality Operations Manager

Technical Support Engineer, Abstraction Technologies

Manager, Real World Evidence Operations

IT Manager, Support

Director, Patient Safety Programs

Manager / Senior Manager, Patient Safety Programs

Manager/Senior Manager, Real World Evidence Operations, Regulatory

Operations Associate (Revenue Cycle)

IT Support Specialist, Abstraction

Engagement Manager

Executive Assistant

Director, Unstructured Data Processing Operations

Customer Support Associate

Customer Support Manager

Associate Clinical Director (NP or PA)

Load 10 more jobs17 jobs at Flatiron Health

Office Manager/Executive Assistant

adMarketplace
Greater NYC Area
1 day ago
+50
About adMarketplace  We are dedicated to improving the search experience for publishers, advertisers, and consumers. With 20 years of search marketing expertise and innovative consumer search technology, our goal is to add value to every search.  The Role  adMarketplace is looking for a polished Executive Assistant/Office Manager, who will also serve as an Executive Assistant to our President. The ideal person will be comfortable in a fast

Operations Associate

TrialSpark
Greater NYC Area
1 day ago
+20
As an Operations Associate, you'll support the Network Operations team in ensuring physicians who join the TrialSpark Network are equipped and excited to participate in clinical research. This role will be responsible for working closely with physicians to onboard them to TrialSpark, as well as collaborating cross-functionally with internal stakeholders to execute on, inform, and improve the onboarding and physician management processes. 

Client Success Associate

Summer
Greater NYC Area
1 day ago
+18
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Research Technician

Memorial Sloan Kettering Cancer Center
Greater NYC Area
1 day ago
As a Research Technician you will perform research activities in collaboration with internal/external personnel to complete science-based projects. You will normally receive detailed instructions while making observations, analyzing data and interpreting results according to laboratory procedures. The Research Technician will provide support to all technical/research staff and postdocs.

Application Analyst, Sr.

Memorial Sloan Kettering Cancer Center
Greater NYC Area
1 day ago
MSK is seeking a Sr. Applications Analyst on the CIS Orders Team to manage the Allscripts’ Sunrise Clinical Manager (known internally as Clinical Information System/CIS) implementations, ongoing maintenance, upgrades, enhancements, interfaces and integration with existing and new systems. Work collaboratively with the CIS Project Managers, CIS Managers, Information Systems and various Ancillary Department Managers to assure a successful implementation of CIS including but not limited to Order Entry/Order Results, Clinical Documentation and Clinical Decision Support.

Sr. Application Analyst – Epic OpTime

Memorial Sloan Kettering Cancer Center
Greater NYC Area
1 day ago
We are seeking a Senior Application Analyst to join our dynamic team. We manage an extensive portfolio of systems utilized across the organization. As a member, you will participate in the implementation of innovative technologies along with the improvement of existing solutions. Specifically, the successful candidate will play a key role in providing technical support of the Epic system and will be tasked with building solutions to system integration/interface issues.

Client Strategy Manager

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Greater NYC Area
1 day ago
+54
We’re looking for a Client Strategy Manager to cultivate and grow our largest and most critical publisher partnerships, translate their needs into new opportunities, and work cross-functionally to execute on partner initiatives. You will collaborate closely with our Business Development, Integration, Product, and Data teams and be responsible for driving revenue across a portfolio of most strategic partnerships.

Event Manager

Simon Data
Greater NYC Area
1 day ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Customer Experience Agent

Redesign Health
Greater NYC Area
1 day ago
+15
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Customer Success Representative

Amplicare
Greater NYC Area
1 day ago
+15
Our growing company is seeking highly motivated Customer Success Representatives to join our "On-Demand Success" team who can quickly absorb and retain product and industry knowledge. Successful candidates should have the ability to think on their feet in a fast-paced environment, must love a challenge, and must be able to develop a working knowledge of Amplicare's core solutions. There will be plenty of opportunities for growth in this position after at least one year of proven success in the role.

Customer Advisory Director

Collibra
Greater NYC Area
2 days ago
+38
As a Customer Advisory Director you’ll be the primary strategic lead on a small number of complex, high-value and high-potential accounts.These accounts are some of the world’s most innovative organizations and you, as their trusted advisor, will define and realize your customer’s Data Intelligence vision through the utilization of the Collibra platform.You’ll work collaboratively with expert colleagues across Collibra, as well as with our external partners, to drive customers success and growth, whilst remaining a customer advocate.

Director, Enterprise Adoption Services

Customer Advisory Manager

Application Support Engineer

VP of Customer Success

Reonomy
Greater NYC Area
2 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Head of Technical Solutions

RTB House
Greater NYC Area
2 days ago
+23
What you will do: be the technical expert, ready to provide solutions to solve complex problems coming from clients (internal and external); manage both Technical Account Managers and Technical Solutions Engineer teams in New York; focus on setting goals, team management, development' skills and maintaining a positive culture through leading by example;  play a key role in deciding team’ structure, possible promotions and hiring needs; frequ

Clinical Associate

Eden Health
Greater NYC Area
2 days ago
+32
As a Clinical Associate you will open and/or close our clinics, prep exam rooms, interact with patients both in person and virtually, and support our medical providers where needed. This person will work with the clinical, engineering, and operations teams to improve our day to day clinic functions and provide excellent patient experiences. Excellent candidates will have a passion for customer service, be enthusiastic about improving the healthcare experience, and be eager and ready to work alongside our medical providers.

Office Administrator

DailyPay, Inc.
Greater NYC Area
2 days ago
+36
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Health Advocate

Galileo
Greater NYC Area
3 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
3 days ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,187
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,110
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,783
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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