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NYC Tech Jobs and Startup Jobs

18

Customer Success Representative

Justworks
Greater NYC Area
1 hour ago
+37
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Claims Coordinator

Executive Assistant

IT Contractor

Revenue Operations Analyst

Customer Onboarding Associate

First Impressions Associate

Benefits/401(k) Coordinator

Load 4 more jobs8 jobs at Justworks

Integrations Developer- Dell Boomi

Peloton
Greater NYC Area
5 hours ago
+27
Peloton’s IT organization is seeking an experienced integrations developer to assist in implementing and maintaining our data integrations. In this role, you will work with stakeholders to understand business requirements, gather information about various source systems, and build the actual integrations which connects our data sources together. You are able to work in a fast-paced environment to manage competing priorities, meet agreed upon deadlines, and deliver high quality work. This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual – someone who is self-motivated, detailed oriented, collaborative, and has strong communication skills.

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

IT Support Engineer- NY HQ

Director, Global Network Services

Client Platform Engineer

IT Supply Chain Business Analyst

Junior NetSuite Developer

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Executive Assistant

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Studio Front Desk Crew - Part Time

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

IT Operations Analyst

Director, Post Merger Integrations

Systems Engineer

Corporate IT Engineer

Load 10 more jobs25 jobs at Peloton

Operations Manager (Localisation US)

Revolut
Greater NYC Area
1 day ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Executive Assistant

Paxful
Greater NYC Area
2 days ago
+26
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Senior Manager, Tech Operations

The Trade Desk
Greater NYC Area
2 days ago
+16
The Senior Manager, of Tech Operations will lead implementation, operations, and adoption of new tech platforms for the Marketing organization. This person will support vendor selection processes, negotiations, on-boarding and management of the overall relationship. This person will be responsible for assuring that The Trade Desk marketing organization has the proper technology and technology set-ups to bring more efficient operations to the organization and streamline processes to support business success amongst rapid growth.

GM, Thought Leadership

VP / Sr. Director of NorthAm Operations

Revolut
Greater NYC Area
1 week ago
+19
• Building teams in the North America across multiple verticals of Revolut’s business. • Creating Revolut as a North American household name through flawless execution. • Building and optimising scalable processes to prepare the company for hyper growth. • Building the product suite for the US and Canada. • Execute end-to-end roadmap projects by leading a cross-functional team. • Strategise, explore and define which projects the team should prioritise, and set timelines to reach goals quickly. • Product Management: proactively search for new features that provide a seamless customer experience. • Manage and own critical relationships with financial institutions, regulators, technology partners and build performance tracking systems. • P&L: Streamline unit economics, monetize products and negotiate commercial terms.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Head of Brokerage

Revolut
Greater NYC Area
1 week ago
+19
We are looking for someone who can navigate complex product regulations and develop and implement related compliance actions. This position requires partnering with legal and business teams on proposed actions, and coordinating across multiple teams to use technological tools to implement processes and policies to effectuate those actions. There is a significant project management and operations component to this role. The Regulatory Compliance Manager will ideally sit in New York. This person will work with the Head of Legal (USA) and report to the General Counsel and to the MLRO at Revolut’s London headquarters.

Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Office Manager/Receptionist

Dailymotion
Greater NYC Area
1 week ago
+28
As an Office Manager/Receptionist, you will be the “go to” for all office related requests and work closely with our remote and local staff to ensure efficiency and a world class employee experience. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also be responsible for managing the office, ensuring that it is running smoothly and fully stocked.

Director of DSP Operations

Dailymotion
Greater NYC Area
1 week ago
+28
We are looking for a Director of DSP Operations to strengthen Dailymotion Operations Team. He/She will be responsible of technical ad expertise to execute and deliver DSP spends managed by Partnership team through their integration with Dailymotion SSP. Reporting to the Director of Media Marketplace Operations, the Director of DSP Operations will work closely with Partnership team, Product & Ad Tech Engineers and Trading & Marketplace teams.

Junior Customer Success Manager, Growth

Outbrain
Greater NYC Area
1 week ago
Responsible for generating acquisition and retention-based revenue, this self-starter will blend the powers of Inside Sales and Account Management in one, opportunistic role. Starting with lead generation, you’ll move a client all the way through the Outbrain funnel, supporting with opportunity conversion, new client onboarding, and day-to-day account management activities, to help drive long-term value through Outbrain.

Publisher Support Specialist

Outbrain
Greater NYC Area
1 week ago
As a Publisher Support Specialist at Outbrain you will be focused on supporting our largest segment of publisher accounts. You will serve as the main point of contact for our support-level Engage publisher partners, focusing on solving their technical challenges, answering their questions and working with internal teams to get things accomplished. This role directly contributes towards the company’s bottomline by optimizing accounts for the best performance.

Global Head of Administration

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Global Director of Administration to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing. To be successful you should have excellent general and project management skills, communication skills, extensive office and facilities management experience and be well-versed in office procedures and policies. The goal is to ensure all general office support activities are carried on efficiently and effectively to allow the other operations to function properly and seamlessly support the growth of the company.

Customer Success Manager

Teampay
Greater NYC Area
2 weeks ago
As the Customer Success Manager, you will be responsible for post-sales customer interactions, including on-boarding, initial training and product orientation, and ongoing support. Your ability to act as a liaison between customer and product will be integral to the overall development of the business and happiness of our customers. The feedback you collect will directly shape our product, and your quick, solution-oriented responses will delight customers.

Client Experience Manager

Luster
Greater NYC Area
2 weeks ago
+15
The Client Experience Manager is a client facing role, responsible for operational execution, communication, and project management with our clients. This role is all about maximizing the value our clients receive from our products, and fostering a long term relationship.

Infrastructure Engineer

RADAR
Greater NYC Area
2 weeks ago
+20
We are enthusiastic to bring on our first IT Engineer to join our quickly growing team. In this role, you will design and manage our private and public cloud infrastructure, implement robust identity solutions, and continue to improve our network access and security. You will work closely with the rest of the engineering function and actively contribute to defining, improving, and documenting RADAR’s IT practices.

IT Infrastructure Engineer

Outbrain
Greater NYC Area
2 weeks ago
Outbrain is seeking a talented IT Infrastructure Engineer, who loves technology and troubleshooting complex problems in a challenging environment, to work in the Information Technology team at our New York City office. The Infrastructure Engineer is part of a highly visible IT team delivering complex enterprise solutions to a global organization.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,267
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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