NYC Tech Jobs and Startup Jobs

117

Operations Technician

Team Mobot
Greater NYC Area
10 hours ago
We are looking for Operations Technicians to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our robot service operations, ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

IT Help Desk Support

Stack Overflow
Greater NYC Area
12 hours ago
+33
Salary: $60k - $70k We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets,

Executive Assistant

Collibra
Greater NYC Area
18 hours ago
+37
We are looking for a highly organized, detail-oriented partner to join our team as an Executive Assistant to several of our Executive team. You are a trusted professional and will act as an extension of the executive team in terms of voice, judgment, and decision making. You should serve as a role model for other executive assistants, in terms of project management, professional maturity, integrity/confidentiality, and demeanor, anticipating and planning for needs, pace, advising and coordinating solutions to day-to-day problems. You minimize conflicts and maximize productivity for the executive team, enabling them to do their best work.

Customer Advisory Manager

Customer Advisory Director

Director Advisory Services

Application Support Engineer

Compliance Officer

Load 2 more jobs6 jobs at Collibra

Executive Client Principal

ThoughtWorks
Greater NYC Area
18 hours ago
Establish, build, and maintain long-term, value-based relationships with a growing number of senior client stakeholders. Farm and manage between one and three accounts at a time . Drive $30 million to $50 million in revenue per year from accounts to meet or exceed profitability targets. Ensure the creation and execution of existing account strategies, and build “win-win” value propositions at the company and individual levels.  Help develop a range of IP and best practices around client and portfolio development in order to build the client base into a significant strategic asset. Approach client executives as true business partners versus software delivery partners, expanding the company’s breadth and depth to its full potential. Drive offshoring as an integral part of the delivery method.

Head of Sales and Marketing - elovee

BCG Digital Ventures
Greater NYC Area
18 hours ago
+24
Oversee development and execution of the company's sales & marketing strategy. Define and build out the venture's B2B organizational structure focused on acquiring assisted living residences. Define strategy for building out the B2C structure and hire a marketing team to drive customer acquisition with a focus on digital marketing. Assess, build and manage a sales pipeline of targets across relevant channels to deliver on the company's growth objectives. Work closely with Product/Engineering and Finance/Operations teams to bring market/customer needs and feedback into the product roadmap, and to align with growth strategy and requirements. Cultivate alternative business models, such as strategic partnerships, to optimize the delivery of the company's offerings in a variety of market segments. Oversee the development of the KPI's and assessment systems to continually monitor the success of the marketplace; update operational plans accordingly based on data-driven analysis.

Executive Assistant

Technical Support Specialist

BetterCloud
Greater NYC Area
18 hours ago
+28
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

Senior Client Advisor

VTS
Greater NYC Area
18 hours ago
+35
As a Senior Client Advisor you will work with a few of our largest, most complex clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track their usage and adoption, provide insights and best practices on how they better leverage the VTS platform at an account level, (e.g., opportunities for workflow improvement,) and proactively help them address workflow gaps. You will work with sales, implementation, and product teams to ensure a coordinated approach to customers. You will also work closely with sales on upsells, expansions, and renewals. 

Vice President of Customer Success

Stack Overflow
Greater NYC Area
18 hours ago
+33
Join the company behind the biggest developer community in the world as our Vice President of Customer Success. We are looking for a senior leader to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). This position reports to the CEO and is a key member of the Senior Leadership Team.

Language Services Operations Manager

Smartling
Greater NYC Area
18 hours ago
+18
As an Operations Manager, you will be responsible for all aspects associated with delivery of translations on the Smartling platform. This means playing the link between our linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments. Smartling is a cloud-based platform that enables businesses to translate content faster, better and cheaper through translation management software integrated with highly scalable and reliable language services. Leading businesses like Pinterest, Spotify, and WeWork use Smartling everyday to go global in over fifty languages.

Information Security Analyst

Justworks
Greater NYC Area
18 hours ago
+37
We’re looking for an experienced Information Security Analyst who can work cross-team with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The successful candidate should understand the fundamentals of computing and security. Comfort with scripting and/or Python is desirable as well as experience in *Nix environment and the use of common cybersecurity tools.

A/V Engineer

Manager, Workplace

Director, Internal Audit

Manager, Logistics (DE)

Peloton
Greater NYC Area
18 hours ago
+27
We are looking for an energetic, self-motivated and analytical Operations leader to join our EU team to develop, manage and lead our logistics business in Germany. The Operations Manager will be responsible for growing the last mile and service logistics network to support the DE market growth. They will be engaging with internal partners and 3PL to provide a high-quality experience to our members on all key logistics touchpoints. A successful candidate must have experience in managing high touch operations in a consumer-facing business. They will thrive in a fast-paced environment. A natural leader and great communicator, the Operations Manager will have a proven track record at driving performance, whilst nurturing a fun and engaging environment.

NetSuite Functional Consultant

ERP Functional Specialist

Studio Front Desk Crew (Part-Time)

Strategic Sourcing Manager- Mechanical

Service Design Technical Support Analyst

NetSuite Business Analyst

Senior Director, Supply Chain Systems

IT Support Engineer

Studio Front Desk Crew (Full-Time)

Integrations Developer- Dell Boomi

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Senior Network Architect

Senior Network Engineer

Network Engineer

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Accessories Merchandiser

Prototype Shop Manager

Load 10 more jobs20 jobs at Peloton

Customer Success Advocate

monday.com
Greater NYC Area
1 day ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Director of Media Trading

The Trade Desk
Greater NYC Area
1 day ago
+16
We’re looking to build out our Trading team with individuals who get excited about developing and executing client onboarding plans that ensure their advertising campaign success. This entails training and mentoring customers on how to achieve their objectives through real-time bidding with our cutting-edge buying platform. We work closely with the Account Management teams to study campaign performance data, identify areas for improvement, and implement enhancements to drive business.

Director, Business Development

Technical Support Engineer

Cedar
Greater NYC Area
1 day ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

GRC Analyst

Squarespace
Greater NYC Area
1 day ago
+32
Our GRC team is looking for a creative, diligent, technical, and experienced IT compliance and security risk professionals with a background in SOX IT controls implementation, regulatory controls requirements, process improvement, and security risk analysis.

Facilities & Workplace Services Lead

Director, Enterprise Growth

Systems/Data Analyst, Pricing

Strategic Customer Success Manager

Trustpilot
Greater NYC Area
1 day ago
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.

Insurance Customer Experience Associate

Better.com
Greater NYC Area
2 days ago
+23
Better is looking for a Customer Associate to join our internal insurance agency, Better Cover. You are going to be instrumental in the development of a profitable, national, multi-line insurance entity that we’re building to help get borrowers home.   Specifically, you will be responsible for helping us create and implement an industry leading customer-first experience. You’ll be given a lot of responsibility early on, and your drive, ability to juggle multiple priorities, and high attention to detail will be crucial to your success on this team. The ideal candidate is an experienced insurance professional and highly organized communicator who consistently makes sound decisions, all while maintaining composure in a fast-paced environment. You will be interacting directly with customers and policyholders via phone, email, and text to ensure they have the best possible experience with Better Cover. We are looking for individuals who build rapport quickly and bring positive “can-do” energy to their work and team. 

Customer Success Specialist

Processing Expert Manager

Director of Facilities

IT Systems Engineer

Lead SOC Analyst

IT Systems Administrator

Real Estate Customer Experience Analyst

Manager, Business Operations: Real Estate

Load 5 more jobs9 jobs at Better.com

Customer Success Advocate (3pm - 12am EST Shift)

monday.com
Greater NYC Area
2 days ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position with an 11am - 8pm shift that may include working on Saturdays.

Partner Success Manager

GroundTruth
Greater NYC Area
2 days ago
+21
Work with Partner Success Director to identify and support upsell opportunities and renewal rates within partner sales orgs. and act as tactical business development support. Assist in identifying and acting on partner revenue trends (top markets/verticals/products sold/etc.). Analyze platform team data to ensure that the org is best driving revenue/support among partner orgs. Deliver Brand and Audience indexing reports and post campaign insights to partners. Analyze top markets across partners to ensure the team is allocating resources most effectively and visit markets to build relationships. Take initiative directly with clients in order to drive improved performance, more investment, and deeper levels of partnership.

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
2 days ago
+12
Partner with CLEAR’s Chief of Staff in assisting CLEAR’s CEO. Lead and develop a team of Executive Assistants. Corporate office management and oversight. Stay up-to-date on company happenings and priorities, keeping your finger on the pulse of the organization's needs.

GM, Enterprise & Digital Identity

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $137,594
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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