NYC Tech Jobs and Startup Jobs

12

Customer Service Claims Representative

Fluent, Inc.
Greater NYC Area
17 hours ago
+32
Fluent’s Customer Service Department is looking for an energetic and experienced customer claims representative to manage the company’s incentive claims process. The right candidate would manage the process of validating consumer inquiries and requests regarding the receipt Incentives available through our programs. The position requires the ability to work with multiple pieces of data from a variety of sources to validate claims, prevent fraud and ensure that each consumer has a world-class experience. The position reports directly to the Compliance Manager and Fluent’s General Counsel on trending, system improvements and related claims fulfillment issues.

Associate Customer Success Manager

Integral Ad Science
Greater NYC Area
2 days ago
+48
Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners. Build a solid understanding of all IAS products and processes. Manage a dynamic, high-volume list of clients. Oversee the lifecycle and all aspects of client health including on-boarding, value realization, and renewal, while spearheading further adoption of IAS services. Act as the lead point of contact and account owner for all matters specific to assigned clients, providing problem resolution and escalations in a timely manner. Prepare regular reporting and data analysis of client activity. Identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions. Attend external meetings and present to clients. Create process and methodology documentation. Develop client relationships to incorporate a deep understanding of client goals.

IT Infrastructure Engineer

Outbrain
Greater NYC Area
3 days ago
Outbrain is seeking a talented IT Infrastructure Engineer, who loves technology and troubleshooting complex problems in a challenging environment, to work in the Information Technology team at our New York City office. The Infrastructure Engineer is part of a highly visible IT team delivering complex enterprise solutions to a global organization.

Office Manager

VidMob
Greater NYC Area
3 days ago
Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands. Organize and schedule meetings and appointments. Partner with HR to maintain office policies as necessary. Organize office operations and procedures. Coordinate with IT on all office equipment. Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. Manage contract and price negotiations with office vendors, service providers and office lease. Manage executives' schedules, calendars and appointments. Perform review and analysis of special projects and keep the management properly informed.

Director Consulting Services

Neustar
Greater NYC Area
3 days ago
+34
In the Director Consulting Services role, you’ll lead multi-million dollar customer engagements, with responsibility for organizing internal teams and developing enduring, trusted, and profitable relationships with your customers. You’ll also play a key role in evolving Neustar in building our team, managing, and mentoring the next generation of Neustar leaders. You’ll build your network with the top marketing leadership in major companies across virtually all industries. You’ll work to reveal the business drivers of the Fortune 500, while developing expertise at the intersection of big data, marketing, and consulting. Our work is not just about delivering a project and moving on to the next challenge. Instead, it’s about delivering an evolving stream of value and enabling fact-based decision making.

Office Coordinator

Outbrain
Greater NYC Area
1 week ago
Maintain the general upkeep of the New York office (food & beverage restocking, general cleanliness, etc.). Welcome and orient visitors and set an awesome first impression. Cater for the office and for events including meetings, partner events (prepare coffee, order food for kitchen/meetings/conferences/managers when needed). Ensure all equipment is maintained and is in good working condition, and liaise with the IT team for any IT equipment issues or queries. Organize in-office and larger, off-site meetings. Set up weekly lunches and facilitate Thursday company Happy Hours. Schedule, organize and oversee all aspects of planning for the company's holiday parties, happy hours, weekly company lunches, and Board of Director meetings. Communicate professionally with the other Admins in the NY office  .

Senior Customer Success Manager

Smartly.io
Greater NYC Area
1 week ago
+31
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Administrative Assistant

RTB House
Greater NYC Area
1 week ago
+23
500+ people, 2000+ campaigns, 1500+ customers globally. Join RTB House USA to help us grow on the biggest and most challenging e-commerce market in the world! Work with the biggest US and global brands with top people from the ad tech industry. As an Administrative Assistant you will play a substantial role in the day to day operations of RTB House in North America.  What you will do: manage general administrative and clerical support; adminis

Senior Manager, MarTech Operations

The Trade Desk
Greater NYC Area
2 weeks ago
+16
The Senior Manager, of Tech Operations will lead implementation, operations, and adoption of new tech platforms for the Marketing organization. This person will support vendor selection processes, negotiations, on-boarding and management of the overall relationship. This person will be responsible for assuring that The Trade Desk marketing organization has the proper technology and technology set-ups to bring more efficient operations to the organization and streamline processes to support business success amongst rapid growth.

Workplace Operations Coordinator

Integral Ad Science
Greater NYC Area
3 weeks ago
+48
We are currently seeking a Workplace Operations Coordinator to join our growing team in the New York office. The successful candidate will be enthusiastic about providing excellent customer service and have a welcoming front end disposition with the skill set for back end execution. The Workplace Operations Coordinator will report to the NY Workplace Operations Manager. What you’ll do: Support the NY Workplace Operations Manager with day to day

Client Operations Manager

Outcome Health
Greater NYC Area
3 weeks ago
+23
About Outcome HealthWe Are: A healthcare innovation company Our Strategy:Reinventing in the point of careOur Purpose: Facilitating a better personal OutcomeWhether it’s supporting the diagnosis of a family member or as patients ourselves, we all haveconnections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.We are looking for people to

Publisher Support Specialist

Outbrain
Greater NYC Area
3 weeks ago
As a Publisher Support Specialist at Outbrain you will be focused on supporting our largest segment of publisher accounts. You will serve as the main point of contact for our support-level Engage publisher partners, focusing on solving their technical challenges, answering their questions and working with internal teams to get things accomplished. This role directly contributes towards the company’s bottomline by optimizing accounts for the best performance.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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