NYC Startup Jobs—Find a Tech Job | Built In NYC

NYC Tech Jobs and Startup Jobs

26

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 day ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Application Support Analyst

Quartet Health
Greater NYC Area
4 days ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Head of Customer Success

Summer
Greater NYC Area
5 days ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

CSM Team Lead

Meero
Greater NYC Area
1 week ago
+16
Maintain and develop the relationship with your portfolio in order to increase your client satisfaction and performance. Identify and generate opportunities for cross-selling and up-selling. Manage a growing number of clients and projects simultaneously. Track, analyze and report the performance of your clients, define action plans to maximize the satisfaction and secure the revenue. Ensure the quality of delivery by verifying and coordinating operations internally. Update clients with new products. This will include product placement & training.

Customer Service Operator

Meero
Greater NYC Area
1 week ago
+16
- Phoning for our international customers. - Send and receive calls. - Coordinate photoshoots between clients and photographers. - Follow-up of client files.

Customer Service Coordinator

Meero
Greater NYC Area
1 week ago
+16
• Handle incoming queries on all channels : phone, chat, mail. • Proactively solve our clients’ and partners’ issues. • Synthesize client feedback for all teams within Meero. • Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. • Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. • Ability to understand business process for the purpose of contributing to SOP’s. • Identify skills deficiencies and training needs. • Provide management with feedbacks and proposition on improvements.

Growth and User Success Coordinator - MyMeero

Meero
Greater NYC Area
1 week ago
+16
- Primary objective: make the launch of a brand-new platform from beta testing stage to public launch a success, at the heart of Meero growth strategy. - Develop a deep understanding of our growing user base (what they think, their current habits, pain points…). - Pitch photographers and convey myMeero value proposition. - Define action plans and identify action levers to maximize the platform use & retention. - Track, analyze and report the impact of actions being taken and key evolutions in the way photographers use the platform, conversion rates…

Customer Service Supervisor in NYC

Meero
Greater NYC Area
1 week ago
+16
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organisation. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work. - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs.

IT Specialist

Meero
Greater NYC Area
1 week ago
+16
Install and deploy Macs, PCs and all kinds of hardware with a wire (or not). Perform day-to-day management of user accounts and requests. Anticipate and prepare the onboarding of our new Meeronautes. Provide technical support (level 1 and/or 2). Track orders, returns, and juggling of all kinds. Contribute to the good management of the park and the assets (hard, soft, network, etc ...). Write and update simple and effective tutorials. Carry out the expected reports.

Operations Manager

Meero
Greater NYC Area
1 week ago
+16
As Operations Manager, you will cover many aspects of our growing activities while managing international accounts from our marketplace business. You will be in charge of the operational deployment, project delivery & business relationship for those large clients. Manage global operations for large accounts that often shoot in dozens of countries; Manage key accounts' relationship; Guaranty the delivery of multiple projects with internal ops teams. Understand the business needs of merchants in a dynamic environment and serve as the primary relationship liaison for business, technical and high priority customer service escalations;

Customer Success Manager

Optimove
Greater NYC Area
1 week ago
+22
Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Operational Support Engineer

Optimove
Greater NYC Area
1 week ago
+22
Optimove is the Science-First Relationship Marketing Hub, used by over 350 customer-centric businesses to drive measurable growth by scaling customer engagement. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships. The Optimove family is 220 strong, spread over three locations: New York, London and Tel Aviv. Two thirds of our managers were promoted from

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+33
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Technical Solutions Consultant

Sisense
Greater NYC Area
1 week ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Chief Executive Officer - Stealth Memory Care Star…

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
Set the vision for the company and define the overall strategy from launch to scale; including long-term goals. Drive growth, profitability, and impact. Refine and deploy the business model ahead of the market. Provide mentorship to all functional areas, including strategy, operations, sales & product. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.

Head of Sales & Marketing - Stealth Memory Care Startup

CEO- FinTech Venture Startup

Operations Manager

Head of Marketing - Fern Health

Head of Operations for Pet Insurance Startup

Load 2 more jobs6 jobs at BCG Digital Ventures

IT Support Technician

Quartet Health
Greater NYC Area
1 week ago
+32
We are looking for an IT Support Technician who can enable Quartet’s internal users to excel in their respective areas by ensuring they have the technical tools necessary to fulfill their job responsibilities. This person will assist in the onboarding of new employees by provisioning new hardware and accessories and continually ensuring that it meets their needs. They will also focus on the installation, debugging, and maintenance of our physical and virtual office environment, ensuring critical video conferencing or network components are functioning well. In this role, you will also partner closely with the Quartet Security and Infrastructure organization to implement internal or virtual appliances necessary to secure our internal and production networks.

Virtual Clinician

Galileo
Greater NYC Area
1 week ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Director of Resourcing

Work & Co
2 weeks ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Systems Operations Leader

Galileo
Greater NYC Area
2 weeks ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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