NYC Tech Jobs and Startup Jobs

66

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
1 day ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

Client Operations Manager

Outcome Health
Greater NYC Area
1 day ago
+23
About Outcome HealthWe Are: A healthcare innovation company Our Strategy:Reinventing in the point of careOur Purpose: Facilitating a better personal OutcomeWhether it’s supporting the diagnosis of a family member or as patients ourselves, we all haveconnections to healthcare. That’s why all of us at Outcome Health are committed to transforming the point of care experience, both for our loved ones and for ourselves.We are looking for people to

Client Onboarding Manager

Bluecore
Greater NYC Area
1 day ago
+24
This is an integral role at Bluecore as you empower our customers to create their own campaigns and set them up for success. Your energy and enthusiasm will change the way that our customers work with us. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful and tenacious. As a Client Onboarding Manager, you will be ensuring that customers have Bluecore fully configured, the customer has completed all of their deliverables and is fully trained to start executing campaigns. Metrics will include the time to launch customers, quality launches, launch success metrics and customer satisfaction. Are you up for the challenge?

Director of Resourcing

Work & Co
2 days ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Office Manager

Eight Sleep
Greater NYC Area
2 days ago
+19
That's why are looking for an energetic Office Manager who understands how to keep the ships sailing. This role sits within Operations, working to creating a welcoming environment for our amazing team. You’re a great fit if your friends would say you’re the life of the party, you’re extremely organized, and you can anticipate needs before they become needs.

Executive Assistant to the CEO

Eight Sleep
Greater NYC Area
2 days ago
+19
That's why are looking for an exceptional Executive Assistant to the CEO who is hyper-organized and excels at logistical and communication related tasks. This role reports directly to the CEO and Co-Founder, Matteo Franceschetti, a three-time company founder and leader in the start-up space. You’re a great fit if you have a record of anticipating executives needs and helping make their lives run seamlessly.

Fulfillment Lead

Feather
Greater NYC Area
2 days ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class operations team in New York, and is seeking a Fulfillment Lead to manage the complex operations in our last-mile fulfillment centers. You will be responsible for driving

Virtual Clinician

Galileo
Greater NYC Area
2 days ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Systems Operations Leader

Galileo
Greater NYC Area
2 days ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

IT Specialist

Imagen Technologies
Greater NYC Area
2 days ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

Assistant Showroom Manager

Moda Operandi
Greater NYC Area
2 days ago
+48
Manage the day to day operations of the showroom, team scheduling and standards. Manage operations and processes for all merchandising and stylist showroom requests. Assist stylist in their appointments as requested. Ability to host clients when stylist is unable; must have a comfortable and professional level interacting with clients. Drive excitement and client engagement, leading to sales and client acquisition, through the planning and merchandising of showroom product. Act as a senior Moda Ambassador to host showroom client events and activations. Create opportunities to surprise & delight clients; execute the highest level of bespoke luxury service in the industry and drive Stylist team to execute the same. Schedule product training for the Stylist team and support to train new Stylists.

Supply Chain Manager

Atoms
3 days ago
+17
Atoms is looking for a Supply Chain Manager to join the team in our Brooklyn HQ. The ideal hire will lead our end-to-end supply chain process, collaborate cross-functionally, and implement continuous improvement of business processes. You are an effective leader with the capability to quickly pivot and adapt to the fast pace world of operations. This hire is obsessed with data and will infuse key metrics in all decision-making activities across the business. When it comes to contract negotiations, building effective and scalable processes, you never settle for good enough.

Customer Experience Associate

Atoms
3 days ago
+17
Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.

IT Support Engineer I

AlphaSights
Greater NYC Area
3 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Consultation Therapist

Talkspace
Greater NYC Area
3 days ago
+22
We are looking for a part-time Consultation Therapist to join our remote sales team. This role would be responsible for qualifying, assessing and converting inbound client leads via HIPAA chat. We are looking for someone who is driven, goal oriented with strong communication skills and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Patient Success Admin

Quartet Health
Greater NYC Area
4 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Customer Support Representative

Talkspace
Greater NYC Area
4 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

IT Support Specialist

Boxed
Greater NYC Area
4 days ago
All about these Boxed Boxes! We’re a late stage start-up that places technology and innovation at the heart of all that we do. Our technology platform and automated, state-of-the-art fulfillment centers make headlines and our systems utilize machine learning, predictive analytics and other technologies to ensure a delightful B2C and B2B online shopping experience.  While technology is at the core of what we do, providing a personalized,

Manager, Fraud Operations

Teachable
Greater NYC Area
4 days ago
+38
Continuously improve our fraud/risk management efforts, identifying new opportunities to reduce fraud and implementing or improving processes as needed. Work closely with our VP Compliance to stay abreast of regulations and design and execute appropriate structures and processes. Manage and grow our team of Fraud Analysts (currently two, with one open position). Ensure the team’s activities remain consistent and well documented, especially as potential audit requirements increase. Act as the point person for all escalated inquiries, which requires a good working relationship with our Customer Care team and strong communication skills with our Creators. Develop/improve our fraud reporting, both within the team and to the rest of Teachable.

Customer Experience Associate

Managed by Q
Greater NYC Area
5 days ago
+23
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups  Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,816
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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