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NYC Tech Jobs and Startup Jobs

28

Director of Client Success

Bodhala
Greater NYC Area
13 hours ago
+32
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Client Manager, Customer Success

Quartet Health
Greater NYC Area
15 hours ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
1 day ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Network Engineer

Justworks
Greater NYC Area
3 days ago
+37
This role will be responsible for design and maintenance of our corporate network, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have deep experience supporting Layer 2 and Layer 3 networking technologies, automation, scripting, monitoring, and response techniques. Experience mentoring IT Support teams in networking best practices and working in tandem with Information Security teams to craft policy and response to threats adds a significant advantage.

Customer Success Tools/Zendesk Administrator

Claims Coordinator

First Impressions Associate

Customer Success Representative - 11:00 a.m. - 8:00 p.m.

Load 1 more jobs5 jobs at Justworks

Senior Manager of DSP Operations

Dailymotion
Greater NYC Area
3 days ago
+28
We are looking for a Senior Manager of DSP Operations to strengthen Dailymotion Operations Team. They will be responsible of technical ad expertise to execute and deliver DSP spends managed by Partnership team through their integration with Dailymotion SSP. Reporting to the Director of Media Marketplace Operations, the Senior Manager of DSP Operations will work closely with Partnership team, Product & Ad Tech Engineers and Trading & Marketplace teams.

Client Success Manager

Outcome Health
Greater NYC Area
3 days ago
+23
As a Client Success Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, track and measurement - to ensure successful implementation. You will partner with sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service.  Because this role sits at the critical intersection of what is sold, what is expected and what we deliver, all decisions and actions must be evaluated from the lens of the customer. The ideal candidate will be a high-performer with a customer-centric mindset, track record of flawless execution on client deliverables, a strong sense of urgency, relentless follow-through.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
3 days ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Application Support Analyst

Quartet Health
Greater NYC Area
3 days ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

IT Help Desk Manager

Stack Overflow
Greater NYC Area
1 week ago
+33
You’re an established IT leader who serves as a mentor and player-coach to high-performing operations teams. You know your stuff when it comes to corporate security and compliance, and you find creative ways to implement best practices in those areas. And what you don’t know, you’re willing to figure out with your peers. You are process-oriented and rigorous in following up on your plans and commitments. Above all, you value servant leadership and you are driven to support the needs of every employee who walks through Stack Overflow’s hallways (virtual or otherwise), no matter their role, personal background or technical experience level. You enable every Stack employee to support the diverse developer community we are nurturing.

Executive Assistant

Managed by Q
Greater NYC Area
1 week ago
+10
We’re looking for a hard-working and highly organized Executive Assistant to provide administrative support for our SVP of Growth & Business Operations. The ideal candidate will be experienced in providing strong c-level support within a dynamic, fast-paced startup. The Executive Assistant will be responsible for everything from calendar management and travel coordination to assisting with various projects and tending to daily needs as they arise. The individual in this role must possess a strong sense of urgency and exhibit professionalism, proactivity, and resourcefulness while handling matters in a timely manner.

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+35
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Senior Community Specialist

Meetup
Greater NYC Area
1 week ago
+44
Meetup’s Customer Support team is a group of community, product, and communication experts serving hundreds of thousands of Meetup organizers, members, and groups all around the world. Meetup is the platform for finding and connecting with people in real life and our Customer Support Specialists are the advocates who transform our member feedback into reality. Together, our team is charged with anticipating users questions before they arise and answering the questions that do arise simply, accurately, and confidently. We focus on every angle of the member experience including providing support for new organizers, discovering and flagging potential bugs, sharing group and event organizing tips, and explaining and enforcing our terms of service fairly. As a Senior Community Support Specialist you’ll help us keep in touch with our members by email and over social media and provide them with the support they need to get offline and back out to real-life events. 

Customer Success Manager

Snappy Gifts
Greater NYC Area
1 week ago
+28
Snappy is looking for a fast learner, multi-task Rockstar to join our Customer Happiness team!  Snappy Gifts is a fast-growing enterprise gifting platform that’s disrupting the corporate gifting market. Snappy Gifts offers its client’s employees a great experience that increases their motivation, happiness, and appreciation. Snappy is rapidly growing its Account Manager's team and we’re looking for someone special to join our team and grow with

IT Support Technician

Quartet Health
Greater NYC Area
1 week ago
+32
We are looking for an IT Support Technician who can enable Quartet’s internal users to excel in their respective areas by ensuring they have the technical tools necessary to fulfill their job responsibilities. This person will assist in the onboarding of new employees by provisioning new hardware and accessories and continually ensuring that it meets their needs. They will also focus on the installation, debugging, and maintenance of our physical and virtual office environment, ensuring critical video conferencing or network components are functioning well. In this role, you will also partner closely with the Quartet Security and Infrastructure organization to implement internal or virtual appliances necessary to secure our internal and production networks.

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Localization Quoting Specialist

Welocalize
Greater NYC Area
1 week ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

Vendor Manager, Language Operations

AlphaSights
Greater NYC Area
2 weeks ago
+36
We’re looking for a driven and detail-oriented Vendor Manager to oversee and lead AlphaScribes’ community of remote transcriptionists, language professionals and transcription vendors. You will partner with other functions, such as Recruiting and Communications, to recruit the best language professionals, onboard and train new members, while promoting current or developing new incentive programs and motivational messaging. In your role as a Vendor Manager, you’ll have the opportunity to develop, grow and improve the effectiveness and quality of AlphaScribes’ remote language professionals and vendors. You’ll be expected to take ownership of the relationships, engage with the community and deliver outstanding outcomes for AlphaSights as a result.

Application Support Engineer

AlphaSights
Greater NYC Area
2 weeks ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Associate Program (January 2020)

AlphaSights
Greater NYC Area
2 weeks ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Associate Program (September 2019)

AlphaSights
Greater NYC Area
2 weeks ago
+36
As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,798
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
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