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NYC Tech Jobs and Startup Jobs

32

IT Support Engineer I

AlphaSights
Greater NYC Area
6 hours ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Customer Support Representative

Talkspace
Greater NYC Area
16 hours ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Executive Assistant to CEO

Resy
Greater NYC Area
1 day ago
+21
Serve as an initial point of contact for our CEO and manage his day-to-day needs. Respond to email correspondences, answer phone calls, and relay messages. Maintain calendar, schedule meetings, and coordinate travel. Assist with various projects, such as: one-off small events, production of branded collateral, and community engagement activities. Help out with ad-hoc projects as they arise around the office.

First Impressions Associate

Justworks
Greater NYC Area
1 day ago
+37
The First Impressions Associate will be the gatekeeper to the Justworks office and the first point of contact for all our visitors. He or she will be a jack of all trades and a ‘yes’ person - there is no challenge too small! This is an opportunity for a true team player to thrive in a fast-paced, high intensity environment.

Customer Success Representative - 11:00 a.m. - 8:00 p.m.

Network Engineer

Customer Success Tools/Zendesk Administrator

Claims Coordinator

Load 1 more jobs5 jobs at Justworks

Customer Experience Associate

Managed by Q
Greater NYC Area
2 days ago
+10
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups  Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Customer Success Associate

Ellevate Network
Greater NYC Area
3 days ago
+12
Are you looking to use your skills for good? Ellevate Network is the leading community for professional women committed to helping each other succeed. This is a rare opportunity to gain broad experience at a tight-knit growing company that's passionate about social change.   We are looking for a full-time Customer Success Associate to join our New York City team. We strongly value diverse perspectives and care deeply about building a positive

Launch Manager

Pared
Greater NYC Area
4 days ago
+12
About Pared Maintaining a fully-staffed restaurant, every day, is nearly impossible. Trying to do so creates havoc for management and compromises the quality of service for patrons. We’re solving these massively painful problems through our platform. If you're interested in solving a major problem impacting an $800B industry and benefitting both sides of the market, we’d love to meet you! Our team blends expertise from some of the top

Patient Success Admin

Quartet Health
Greater NYC Area
4 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Technical Support Engineer

SEVENROOMS
Greater NYC Area
4 days ago
+24
Partner with internal teams including Product, Engineering, Sales ,and Customer Success to identify and resolve Tier 2 product, feature, and integration issues. Manage client support cases on a daily basis, and document customer interactions and resolutions in Zendesk. Perform detailed QA of application and customer environment issues. Become a product expert, and contribute to our technical knowledge base and support documentation. Provide internal support to Sales and Customer Success on SevenRooms products and solutions; provide customer feedback and insights to inform product roadmap. Assist with coding and producing out-of-box and custom client projects.

Executive Assistant

The Farmer's Dog
Greater NYC Area
5 days ago
+17
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Client Success Manager

Bodhala
Greater NYC Area
6 days ago
+32
Providing exceptional Client Service and working directly with clients on data questions and acquisition issues. Act as the Account Manager for multiple clients, with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and identifying upsell opportunities. Take responsibility for developing, streamlining and documenting the team’s process for onboarding new clients and managing current clients, with the target of improving the efficiency of this process. Reviewing client data on the Bodhala platform and prepare reports and insights to deliver value to clients. Learning and maintain in-depth knowledge of the Bodhala platform, industry trends, and competition. Initiating client conversations, obtain feedback and set the stage for upsells at client accounts. Developing templates for insights reporting and training materials for clients. Maintaining files on client usage and set-up, track, and update client status reports.

Director of Client Success

Bodhala
Greater NYC Area
6 days ago
+32
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Client Manager, Customer Success

Quartet Health
Greater NYC Area
6 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Virtual Physician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
1 week ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Client Success Manager

Outcome Health
Greater NYC Area
1 week ago
+23
As a Client Success Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, track and measurement - to ensure successful implementation. You will partner with sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service.  Because this role sits at the critical intersection of what is sold, what is expected and what we deliver, all decisions and actions must be evaluated from the lens of the customer. The ideal candidate will be a high-performer with a customer-centric mindset, track record of flawless execution on client deliverables, a strong sense of urgency, relentless follow-through.

Application Support Analyst

Quartet Health
Greater NYC Area
1 week ago
+32
Troubleshooting, testing and coordinating to resolve issues while providing status to internal clients on a timely basis with limited supervision. Documenting internal processes and/or business requirements. Reviewing the progress of and evaluating projects in terms of results achieved. Providing internal training and presentations on applications.

Executive Assistant

Managed by Q
Greater NYC Area
2 weeks ago
+10
We’re looking for a hard-working and highly organized Executive Assistant to provide administrative support for our SVP of Growth & Business Operations. The ideal candidate will be experienced in providing strong c-level support within a dynamic, fast-paced startup. The Executive Assistant will be responsible for everything from calendar management and travel coordination to assisting with various projects and tending to daily needs as they arise. The individual in this role must possess a strong sense of urgency and exhibit professionalism, proactivity, and resourcefulness while handling matters in a timely manner.

Partnership Development Manager

Healthify
Greater NYC Area
2 weeks ago
+35
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Operations Associate

The Farmer's Dog
Greater NYC Area
2 weeks ago
+17
Our operations team is at the core of everything we do at The Farmer's Dog. In this exciting role you'll manage the day to day operations which will include the facilitation of the replenishment of finished goods and materials from/to all vendors, 3rd party manufacturers, and warehouse providers. You will be the key liaison for day to day execution and ensure customer service is always at the forefront for our pups.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,229
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $71,564
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $87,378
Min: $12K
Max: $167K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,194
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $127,159
Min: $55K
Max: $200K
Director of Customer Success $136,560
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy

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