NYC Tech Jobs and Startup Jobs

47

IT Support Specialist

CLEAR
Greater NYC Area
2 days ago
+12
CLEAR is looking for an IT Support Specialist with solid communication, organization, and technical skills, to help support our rapidly growing corporate user base. This is an opportunity to join a group of professionals providing excellent support to a dynamic, fast-growing enterprise. The responsibilities for this role include.

SVP, New Verticals

GM, Enterprise & Digital Identity

Senior Infrastructure Security Engineer

IT Support Engineer I

AlphaSights
Greater NYC Area
2 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Executive Concierge - New York City, NY

Rollinglobe
Greater NYC Area
3 days ago
The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, the ability to adapt to a dynamic environment and handle multiple priorities.

Director of Customer Experience

Talkspace
Greater NYC Area
3 days ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director of Internal Communications

AlphaSights
Greater NYC Area
3 days ago
+36
You are a driven, articulate and creative mid-level Internal Communications expert ready to take the next step in your career: helping a rapidly scaling company articulate and tell its story. You are excited to be working closely with a global, founder-led leadership team in developing our story and taking ownership over AlphaSights’ communications plan. You are passionate about conceiving and driving initiatives that further strengthen our culture and enhance employee engagement. You’re ready to be recruiting, mentoring and developing junior colleagues and to eventually run your own team globally. 

Director of Real Estate Investments

Domio
Greater NYC Area
3 days ago
+32
The Director of Real Estate Investments will help establish Domio as the global leader in apartment-hotels. They will help manage the expansion of the portfolio by rapidly growing our supply of profitable Domio properties. This person will source and lead master-lease, acquisition-to-lease, improve-to-suit, and build-to-suit apartment-hotel transactions.

Claims & Risk Operations Coordinator

Justworks
Greater NYC Area
3 days ago
+37
As a Claims Coordinator you will work within the Claims & Risk team to assist with resolving vendor inquiries, and remitting information to state agencies. You will be able to blend together operational and problem-solving skills by working cross-functionally to resolve inquiries/issues while aiming to maximize operational efficiency. 

Manager, Customer Success Workforce Planning

Director, Internal Audit

First Impressions Associate

Director of Resourcing

Work & Co
4 days ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Sr. Director of Business Operations

Bizly
Greater NYC Area
5 days ago
+18
Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Director of Customer Success

Bizly
Greater NYC Area
5 days ago
+18
Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

IT Specialist

Imagen Technologies
Greater NYC Area
5 days ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

General Manager, Retail Operations

Macy's, Brand Experience
Other
6 days ago
ABOUT THE ROLE The General Manager of Retail, Brand Experience is responsible for driving operational innovation and excellence for new projects led by the Brand Experience team at the individual store level. The function of the role sits at this intersection of the operational needs associated with the merchandising + creative services departments and the retail store and manages the operational processes to bring the store experience to life. 

Property Manager

Domio
Greater NYC Area
6 days ago
+32
The Property Asset Manager will be Domio’s liaison and first point of contact for any landlord and/or tenant interactions. This person will implement and oversee strategic management systems to preserve investment value and minimize risks for our portfolio.

Mandarin-Speaking Associate

AlphaSights
Greater NYC Area
6 days ago
+36
We are seeking a Client Service Associate fluent in Mandarin to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Shanghai office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Shanghai. The ideal candidate is authorized to work in China. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Korean-Speaking Associate

AlphaSights
Greater NYC Area
6 days ago
+36
We are seeking a Client Service Associate fluent in Korean to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Seoul office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Seoul. The ideal candidate is authorized to work in Korea. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Japanese-Speaking Associate

AlphaSights
Greater NYC Area
6 days ago
+36
We are seeking a Client Service Associate fluent in Japanese to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Tokyo office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Tokyo. The ideal candidate is authorized to work in Japan. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

Client Protection Associate (January 2020)

AlphaSights
Greater NYC Area
6 days ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry..

Client Protection Associate (2020 Graduates)

AlphaSights
Greater NYC Area
6 days ago
+36
Monitor active projects to flag and mitigate potential risks. Provide guidance to delivery teams on the projects they are working on. Communicate with delivery teams across the business to support their high delivery standards. Design and implement global operational policies and processes that protect our clients. Create and deliver tailored training to our delivery teams. Work with the rest of your team on long-term projects to anticipate, develop and set industry standards in this rapidly growing industry.

Associate Program (Spanish Fluency)

AlphaSights
Greater NYC Area
6 days ago
+36
As an Associate, you’ll act as the connection point between our clients and industry experts. Your role is to understand clients’ knowledge gaps and identify experts with the knowledge that can address them. You’ll need to think quickly yet critically, conduct high-level research on companies and industries, and identify the world’s best experts with the right experience and insights to address our clients’ questions. You’ll spend considerable time on phone and email reaching out to people and assessing whether they possess the knowledge our clients seek, and you’ll connect qualified experts to our clients. 

VIP Entertainment Travel Concierge – New York City…

Rollinglobe
Greater NYC Area
6 days ago
The day to day responsibilities will range in scope from VIP reservation support including facilitation of GTSO team reservations. This will include managing the particular needs of each including use of client specific airline programs & perks while balancing the needs to use unused ticket inventory. May also include providing assistance with travel arrangements for traveling companions for both corporate, film and entertainment travel, and/or leisure requirements as requested by the GTSO team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,846
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC