NYC Tech Jobs and Startup Jobs

26

Health Advocate (Spanish Speaking/Multilingual)

Galileo
Greater NYC Area
2 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Sales Strategy & Operations Manager - Enterpri…

DoorDash
Greater NYC Area
2 days ago
+40
As our Manager, Sales Strategy & Operations - Enterprise, you’ll discover and drive performance improvements across the sales organization and build the foundation for it to scale. This will include building and executing go-to-market playbooks, revenue optimization, strategic initiatives to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

Director, Merchant Partnerships & Strategy

Senior Manager, Platform Support

Fulfillment Associate

Area Manager

Fulfillment Associate

Fulfillment Associate

Load 3 more jobs7 jobs at DoorDash

Field Operations Leader

Galileo
Greater NYC Area
3 days ago
+17
Build and support a team, enabling both excellent patient care and ongoing team learning and growth. Implement processes that support core resources and activities such as thoughtful labor planning, robust operational systems, and innovative/collaborative care mechanisms.

Primary Care Provider (coming soon)

Galileo
Greater NYC Area
4 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Customer Service Specialist - Thurs, Fri, Sat, Sun…

SmartAsset
Greater NYC Area
4 days ago
+29
We are seeking energetic customer service professionals who are passionate about developing relationships and creating positive user experiences. As a concierge specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Concierge Specialists are frontline voice for the company and play an integral part of our success as we facility communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Application Support Engineer

AlphaSights
Greater NYC Area
6 days ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Customer Success Client Trainer

DailyPay, Inc.
Greater NYC Area
6 days ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Incident Manager

DailyPay, Inc.
Greater NYC Area
1 week ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

Media Supervisor

Outcome Health
Greater NYC Area
1 week ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Rider Experience Principal

Via
Greater NYC Area
1 week ago
+14
As a Rider Experience Principal, you will be responsible for understanding and shaping the holistic experience for Via riders across our Consumer and Platform deployments. We solve problems ranging from customizing algorithm parameters; to optimizing app usage flows; to figuring out the best way to gather feedback from riders. You will need to combine a mix of strategic, operational, analytical, and product thinking to be successful.

Operations Principal

Via
Greater NYC Area
1 week ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

PCP Clinical Liaison

Quartet Health
Greater NYC Area
1 week ago
+47
Quartet’s Care Navigation is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. The PCP Clinical Liaison will assist Primary Care Providers with complex clinical cases and support them with the treatment of mental health in their practice.

Head of Customer Success

DailyPay, Inc.
Greater NYC Area
1 week ago
+40
As the Head of Customer Success, you will be responsible for managing a team of partnership representatives to deliver on revenue targets and plan for new growth opportunities. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities and constantly collaborate to complete tasks and drive short and long-term revenue opportunities.

GM, Physical Access

CLEAR
Greater NYC Area
1 week ago
+12
The GM, Physical Access will act like a founder, taking ownership for the creation, development, and, ultimately, success of an entirely new business vertical at CLEAR focused on delivering a more secure physical environment via frictionless experiences for those who interact with them every day. 

Director of Network Operations

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for an experienced Director of Network Operations to join our Network and Clinical Quality team. This role would be responsible for overall management of network capacity management and recruitment functions at national telehealth company. We are looking for someone who can streamline and optimize network functions, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Senior Manager, Media & Entertainment Consulti…

EPAM Systems
Greater NYC Area
1 week ago
+42
You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Manager, Media & Entertainment Consulting. Scroll down to learn more about the position’s responsibilities and requirements. As part of our Business Consulting Practice, the Senior Manager, will work across various technical business units, consulting groups, partners and clients to support the delivery of Media & Entertainment solutions at EPAM.

Director, Customer Support

DonorsChoose
Greater NYC Area
1 week ago
+44
DonorsChoose is the leading platform for giving to public schools. Teachers across America use the site to create projects requesting resources their students need, and donors give to the projects that inspire them. Since its founding by a Bronx teacher in 2000, 4 million people and partners have given $965 million to projects reaching over 40 million students. In this clip, board member Stephen Colbert tells our story.  Unique among

Head of Customer Success

Resy
Greater NYC Area
2 weeks ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Risk Manager

Via
Greater NYC Area
12 hours ago
+14
As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

Director of Client Engagement

Kin + Carta
Greater NYC Area
2 weeks ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,458
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,642
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $178,943
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC