NYC Tech Jobs and Startup Jobs

137

Technical Support Engineer - NYC

HyperScience
Greater NYC Area
5 hours ago
+37
The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution. 

Customer Advisory Director

Collibra
Greater NYC Area
23 hours ago
+38
As a Customer Advisory Director you’ll be the primary strategic lead on a small number of complex, high-value and high-potential accounts.These accounts are some of the world’s most innovative organizations and you, as their trusted advisor, will define and realize your customer’s Data Intelligence vision through the utilization of the Collibra platform.You’ll work collaboratively with expert colleagues across Collibra, as well as with our external partners, to drive customers success and growth, whilst remaining a customer advocate.

Director, Enterprise Adoption Services

Customer Advisory Manager

Application Support Engineer

Facilities & Workplace Services Coordinator

Squarespace
Greater NYC Area
23 hours ago
+39
Squarespace is seeking a Facilities & Workplace Services Coordinator to ensure that our office operations are running at peak efficiency and effectiveness. In this job, no two days are ever the same. You thrive in a fast-paced, ever-changing environment and are passionate about using systems thinking and creativity to deliver the kind of exceptional employee support that makes Squarespace one of the top companies to work for in New York City. 

Team Lead, Customer Support

GRC Analyst

Director, Enterprise GTM

Facilities & Workplace Services Manager

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Logistics Manager

LeafLink
Greater NYC Area
1 day ago
+21
LeafLink is seeking an experienced operations manager to join a brand new line of business at LeafLink. In this role, you will spearhead the operations of new LeafLink offerings that set the supply chain standards for the cannabis industry’s. As the operations manager, you will ensure the successful management and execution of the day-to-day operations to create an amazing delivery experience for our brands and retailers. This role will require you to constantly assess operational metrics to identify process improvements, cost savings initiatives and customer pain points. The breadth of this role requires that you have the desire to understand the high level strategy and ability to execute on the low-level details. Likewise, you will need the ability to communicate across a wide stakeholder group that spans from our executive team to our product partners. This role, and industry, necessitates a self-starter who enjoys a very fast pace, and can juggle many tasks and deadlines. 

VP of Customer Success

Reonomy
Greater NYC Area
1 day ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Gameday Monitor

Major League Baseball
Greater NYC Area
1 day ago
+48
MLB is currently seeking seasonal Gameday Monitors for the upcoming 2020 Baseball season to provide quality assurance of live video on the Minor League streaming service, MiLB.TV. Ideal candidates will have reliable access to a computer, tablet and/or cell phone, as well as stable WiFi or hardwire network connection. Please note, Gameday Monitors will work remotely and must have excellent communication skills, familiarity with streaming platforms and other related online software.

Global Event Manager

Senior Manager, Strategic Development

Sr. Service Desk Analyst

Coordinator, Medical Administration

Technical Drafting Engineer (Part-Time)

Systems Administrator (Systems Management)

Systems Administrator (IT Services)

Receptionist

Director, Draft Operations

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Customer Support Specialist

Nowsta
1 day ago
+22
We’re looking for a Customer Support Specialist to join our expanding team. At Nowsta, we value building an outstanding product and providing best in class service to our customers. Many of our clients are evangelists for Nowsta and it’s a blast to work in an environment where clients are happy and the product is making a real difference in their lives. Nowsta’s Customer Success team works closely with clients to onboard and adopt all areas of our product, while delivering insights and recommendations. The Customer Support Specialist will assist companies with getting maximum value out of Nowsta by providing outstanding support that delights our customers.

Office Coordinator

Work & Co
1 day ago
+49
Provide on-site employee support, covering Facilities and IT inquiries or requests. Manage the travel program across offices, from coordinating logistics to booking flights and hotels. Assist in day to day maintenance of the Brooklyn facilities. Collaborate with the larger Operations team to analyze and enhance existing studio practices.

Junior Support Engineer

Celonis
Greater NYC Area
1 day ago
+31
Resolve, transfer or escalate IT tickets raised by internal employees. Troubleshoot and resolve various technical issues via phone, email and remote control. Operating, transporting, adjusting and installing/configuring computing and related equipment (Mac/Windows environment) for the workplace. Communicating with our users and staff to understand, identify, document and resolve problems. Performing simple repairs to computing and related equipment. Develop documentation/user guides for common user issues. Mobile Device support for corporate smartphones Android and iOS. 25% travel for on-site support at all US offices .

Office Administrator

DailyPay, Inc.
Greater NYC Area
1 day ago
+36
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Director, Workplace

Justworks
Greater NYC Area
1 day ago
+37
As part of the People & Talent team Justworks is seeking a Director Workplace who has the passion and the drive to ensure that our physical space reflects the success and culture of Justworks and enables our people to execute as an organization. Ideally, you will have 10+ years of experience in a previous workplace role and people management experience. You will run our daily operations in our current office and own the strategy and execution of our expanding Workplace needs. Your team will be responsible for ensuring that Justworks continues to be one of the best places to work!

Customer Support Representative

A/V Engineer

Information Security Analyst - Security Operations

IT Support Engineer

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Sr. Technical Support Engineer

Neverware
Greater NYC Area
1 day ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Director of Customer Experience

monday.com
Greater NYC Area
1 day ago
+21
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Application Support Engineer

AlphaSights
Greater NYC Area
1 day ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Office Experience Coordinator

IT Support Engineer

Experienced Client Protection Associate (Legal and Compliance)

Experienced Associate Program

Client Protection Associate (Legal and Compliance)

Associate Program (Winter 2020)

Mandarin Speaking Client Protection Associate

Mandarin-Speaking Associate

Japanese-Speaking Associate

Korean-Speaking Associate

Client Protection Associate (January 2020)

Client Protection Associate (2020 Graduates)

Associate Program (Spanish Fluency)

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Health Advocate

Galileo
Greater NYC Area
1 day ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Mid-Market Customer Success Manager

Asana
Greater NYC Area
1 day ago
+34
We're looking for a Customer Success Manager to help support and grow our Mid-Market customers. As an Asana CSM, you’ll partner closely with the Sales team to deploy Asana to new customers, help existing customers achieve desired outcomes through Asana, and continuously forge relationships across your large, complex customer base. You will serve as a lifeline to these customers over the course of their journey with Asana.

Associate Client Partner

Curalate
Greater NYC Area
1 day ago
As an Associate Client Partner you will be tasked with going after that next big account. You will engage decision makers and demonstrate how our solutions can help them command attention in this visually driven world. You will be given the independence to get creative with your pitch and craft attention-grabbing emails in a quality over quantity focused environment. You will work closely with one of our Client Partners and receive invaluable career coaching and mentorship!

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
1 day ago
+26
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

IT Manager - NYC

Kustomer
Greater NYC Area
1 day ago
+26
Provide top notch customer service and support to our employees based on hardware and software needs partnering with various leaders across the business (Facilities, Technology, People, Sales, etc.). Manage our SaaS back-office stack (G-Suite, VPN, Office 365, Slack, Zoom, Salesforce, etc). Manage all hardware, systems and software (Apple, running MacOS, JAMF Pro, etc.). Manage the company VoIP system and video conferencing technology. Own IT support to diagnose, troubleshoot, and provide solutions to tech issues for our in-house and remote Kustomer team. Partner with the People and Facilities teams to help onboard our high volume of new hires in 2020 and beyond; ensure IT onboarding is easy and quick for all new hires. Maintain current and accurate inventory of technology hardware, software, and resources. Establish, document and implement technology processes, approvals, and procedures. Configure hardware, software, and set up workstations and accounts for new team members. Evaluate, procure and implement new technologies, including SaaS solutions. Enforce employee laptop policies and security procedures.

Customer Success Manager - NYC

Kustomer
Greater NYC Area
1 day ago
+26
At Kustomer, we take our clients’ experiences seriously. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $63,167
Min: $40K
Max: $105K
Operations Associate $63,259
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,187
Min: $40K
Max: $150K
Business Analyst $87,097
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,488
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,783
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $126,627
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $178,735
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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