NYC Tech Jobs and Startup Jobs

29

Director of Security

Domio
Greater NYC Area
1 day ago
+32
Implement protocols for conducting reports regarding internal investigations of any violations of policies and procedures. Serve as the main point of contact with external first responders and federal, state, and local law enforcement. Complete incident reports, maintain organized records, and conduct periodic inspections. Assist in creating and implementing security processes. Organize and administer risk management trainings for loss prevention, fire safety, and other safety topics. Assist in developing and enforcing emergency procedures. Develop and implement a business continuity plan. Work with Operations and Procurement to develop smart technology to assist in secure monitoring of our spaces. Interact with various stakeholders to establish protocols for escalation and resolution.

Director of Real Estate Investments

Reservations Coordinator

Property Manager

Regional Head of Real Estate - New York

Office Manager

Load 2 more jobs6 jobs at Domio

Leisure Travel Advisor Assistant - New York City,…

Rollinglobe
Greater NYC Area
6 days ago
The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, the ability to adapt to a dynamic environment and handle multiple priorities.

Director of Customer Experience

Talkspace
Greater NYC Area
6 days ago
+22
We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Owner Success Specialist

StayMarquis
Greater NYC Area
6 days ago
The Owner Success Specialist will be responsible for managing the relationship between Stay Marquis and our homeowners. It will be the job of this position to ensure that properties are optimally set up both in terms of listing content and pricing. The owner success specialist will serve as the owner’s voice within Marquis.

Property Manager

Venn
6 days ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Director of Resourcing

Work & Co
1 week ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Customer Advocate

Nesterly
Greater NYC Area
1 week ago
Nesterly is in search of a Customer Advocate to help us deliver excellent customer experience as we expand to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Nesterly is seeking an enthusiastic and hands-on Customer Advocate to join our team in NYC or Portland. In this role, you will be a product expert on the front lines of customer service, handling inbound inquiries from new, existing, and potential customers. You will develop the company's customer success strategies through a deep understanding of the product and customer challenges. 

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
1 week ago
+12
Reporting into CLEAR’s Chief of Staff, this position will provide support and assistance to our CEO, lead our team of EAs, and lead and support all corporate office functions across the company. The ideal candidate will be experienced in people and office management and C suite support.

GM, Enterprise & Digital Identity

Senior Security Engineer

VIP Entertainment Travel Concierge – New York City…

Rollinglobe
Greater NYC Area
1 week ago
The day to day responsibilities will range in scope from VIP reservation support including facilitation of GTSO team reservations. This will include managing the particular needs of each including use of client specific airline programs & perks while balancing the needs to use unused ticket inventory. May also include providing assistance with travel arrangements for traveling companions for both corporate, film and entertainment travel, and/or leisure requirements as requested by the GTSO team.

Luxury Travel Advisor - New York City, NY

Rollinglobe
Greater NYC Area
1 week ago
As a Luxury Travel Advisor, you will be at the core of the group, and must be well-versed execution of various high-end travel arrangements including luxury hotel reservations, DMC itinerary creation, concierge arrangements and crafting personalized leisure experiences. You will work with and support the Director of Travel Services with the execution of their members’ travel plans; do research on hotels, destinations, routing options etc. based on what type of trip the member is interested in after initial/second conversation. Once the Director of Travel Services has guided the member to their chosen destination, that’s when you jump in and spearhead the work with ground partners, suppliers, hotels, etc. They also serve as the lead point of contact for any travel related concierge logistics, and are in contact with the members directly.

Commercial Customer Success Manager

TripActions
Greater NYC Area
1 week ago
+24
As a Commercial Customer Success Manager, you will be driving new business growth, customer success and retention. You will be responsible for ensuring strong and directed post-onboarding support for our Commercial customers, helping them succeed with our platform in order to receive the maximum value from our solution throughout their lifecycle. You will focus on understanding customer requirements, understanding the TA platform in deep detail, supporting those customers via email, and driving adoption and retention, while also keeping customer satisfaction and NPS scores among the highest in the industry. This will be the first Commercial Customer Success Manager in our NYC office. You will work closely with our MMCSM team and report to our Director of CS in California. 

Director, Customer Success - East

TripActions
Greater NYC Area
1 week ago
+24
As the Director of Customer Success - US East, you will be driving a team to perform new business growth, customer success and retention. You will be responsible for scaling the team responsible and onboarding, launching, and managing our Eastern US based customers. It will be crucial for you to guide and help our customers succeed with our platform and ensure they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for enabling your team to understand customer requirements, implement and onboard new customers, conduct product trainings, drive adoption and retention, and ensure ongoing satisfaction through relationship management. This role will report into the Global VP of Customer Success and works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance.

Enterprise Customer Success Manager

TripActions
Greater NYC Area
1 week ago
+24
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You’ll will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

Mid-Market Customer Success Manager

TripActions
Greater NYC Area
1 week ago
+24
As a Mid-Market Customer Success Manager, you will be a trusted advisor to Mid-Market customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You’ll will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program.

Hotels Supply Business Development Manager

Hopper
Greater NYC Area
1 week ago
+34
As Business Development Manager you would initiate and establish partnerships with hotel suppliers in the US and certain international destinations to secure the best hotel deals for Hopper users. At Hopper you can have an immediate impact in a high-growth environment and you will be joining Hopper’s fastest growing business unit. Prior experience in hotel distribution is preferred. The strongest candidates will be able to intuitively communicate Hopper’s unique value proposition and frame our benefits to hotel suppliers.

Senior IT Engineer

Imagen Technologies
Greater NYC Area
1 week ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Patient Success Admin

Quartet Health
Greater NYC Area
1 week ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Senior Leisure Travel Advisor - New York City, NY

Rollinglobe
Greater NYC Area
1 week ago
The Senior Leisure Advisor works on the in-house Leisure team to provide outstanding service to luxury clientele. Responsibilities include creating customized itineraries and handling all travel arrangements for their clients. Candidates should have extensive personal travel experience, 7+ years of experience as a travel advisor, and a customer-service oriented attitude.

Luxury Lifestyle & Travel Assistant - New York…

Rollinglobe
Greater NYC Area
1 week ago
We are a young and passionate team looking to hire a travel professional to support our quickly expanding leisure travel division. In this role, you will be responsible for researching and booking hotels and flights, coordinating transportation, and all related logistics for luxury vacations around the globe. The ideal candidate should be reliable, resourceful, very organized, and polished. We are looking for someone who is eager to learn the ins and outs of the industry and who is passionate about the luxury travel market. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,784
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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