NYC Tech Jobs and Startup Jobs

12

Rider Experience Principal

Via
Greater NYC Area
1 day ago
+14
As a Rider Experience Principal, you will be responsible for understanding and shaping the holistic experience for Via riders across our Consumer and Platform deployments. We solve problems ranging from customizing algorithm parameters; to optimizing app usage flows; to figuring out the best way to gather feedback from riders. You will need to combine a mix of strategic, operational, analytical, and product thinking to be successful.

Operations Principal

Via
Greater NYC Area
1 day ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Operations Specialist

noom
Greater NYC Area
1 day ago
+50
Noom is looking for an Operations Specialist to join our Coaching Department to work directly with the Coaching Operations Manager and other key members of the Coaching Leadership team. You will play an essential role in supporting the growing and evolving administrative and operational needs of a large, unique, and primarily virtual department. You will be a friendly face and traffic conductor for members across the coaching organization (2,000 and counting!), ensuring that the experience of being a coach at Noom is the absolute best it can be. This is a great opportunity to make an impact across the entire department and support the largest team at Noom!

Operations Center Manager

Senior Manager, International Strategy & Operations

Senior Associate, Internal Audit (Business Process…

Peloton
Greater NYC Area
1 day ago
+27
We are looking for a hard-working, highly motivated individual to join our growing Internal Audit team. This candidate will be responsible for supporting the internal audit department and raising awareness of the company’s global control environment. Being a trusted business partner to all business constituents and aligning with the organization are key objectives. The Senior Internal Audit Associate will participate in the planning and execution of the business process and operational audit program. This position is responsible for identifying operational effectiveness and efficiency and being a steward of financial integrity and controls, while serving and supporting the business. This role offers a great opportunity to learn and grow within a high energy, high growth organization. 

Administrative Assistant

Senior Associate, Internal Audit (ITGC)

Senior Manager, Internal Audit

Director of Business Operations

Strategic Sourcing Manager- Mechanical

Director, Sourcing

Senior Manager, ODM

Client Platform Engineer

Analyst, Finance Transformation

Director, Enterprise Operations

Service Design, Technical Support Analyst

Manager, Inventory Operations

Load 9 more jobs13 jobs at Peloton

Venture Ops Lead

Redesign Health
Greater NYC Area
1 day ago
+15
Redesign Health is looking for a Director of Operations. Working with our Head of Operations, you will be responsible for managing the day-to-day operations of the platform and positioning the platform to scale. Key components of this role will include implementing and managing systems and processes across a number of areas: shared services model and operating model, resourcing, office management and vendor relations, goal setting and accountability tracking, technology and platform investments, and more. The ideal candidate thrives in a highly cross-functional role, and is a systems thinker, proven executor, and strong communicator. This position will report to the Head of Operations at our NYC headquarters.

Risk Manager

Via
Greater NYC Area
6 days ago
+14
As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

Customer Service Specialist - Thurs, Fri, Sat, Sun…

SmartAsset
Greater NYC Area
1 week ago
+29
We are seeking energetic customer service professionals who are passionate about developing relationships and creating positive user experiences. As a concierge specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Concierge Specialists are frontline voice for the company and play an integral part of our success as we facility communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
1 week ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Internal Systems Operations Manager

Media Supervisor

Outcome Health
Greater NYC Area
2 weeks ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Customer Experience Specialist

Hydrant
Greater NYC Area
1 month ago
+16
As a CX Specialist at Hydrant, you have the ability to create memorable relationships with our customers. The goal is to deliver timely and seamless experiences that make customers smile. We pride ourselves on experiences that are far superior to most e-comm organizations. Life is stressful enough, hydration routines don’t have to be - our CX team will go out of the way to support our customers.

Head of Operations (Stealth Venture)

Redesign Health
Greater NYC Area
1 month ago
+15
This is a Head of Operations role at a stealth venture in the form of a home care delivery and engagement platform launching out of Redesign Health. We are on a mission to holistically address key drivers of health outcomes.   About the Role As the founding Head of Operations at this venture, you will get your hands in all areas of the business and help set, manage and drive all key strategic initiatives to ensure alignment among goals,

Chief of Staff (Stealth Venture)

Redesign Health
Greater NYC Area
2 months ago
+15
Advancing toward our goal of redefining child development care requires setting in motion a lot of different pieces throughout the business. As the Chief of Staff, you will be responsible for gathering those moving pieces and making them fit together – not unlike a puzzle. You will be involved in all facets of the business, from supporting our fundraising efforts, defining our real estate strategy to financial modeling. This position will report directly to and partner extremely closely with the CEO. This is a great opportunity for a strategically-minded leader looking to help build a business from its earliest stage, and to shake up a historically stagnant industry.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,243
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,269
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $180,361
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

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