NYC Tech Jobs and Startup Jobs

86

Operations Associate

Saturn Cloud
Remote
18 hours ago
+16
Strategic initiatives set by executive team and investors. Testing and implementing software and automation solutions to help with marketing, lead capture, sales, and service. Work on high-visibility projects (e.g. content marketing, community building, social media engagements). Tracking and reporting of key enterprise metrics. Process development and automation across company to improve team leverage. Help build various needs, including: updating our WordPress site, coordinating influencers and events, creating content calendars, planning campaigns, community management, validating and adopting tech solutions, and reportin

Manager, Customer Success - Life Insurance

Policygenius
Greater NYC Area
19 hours ago
+37
Manage a team of agents and coordinators and own their individual and team-level performance by delivering structured feedback through 1:1s, performance reviews, and professional development conversations. Align direct reports on team goals (daily, weekly, monthly) and provide regular visibility into the progress toward those goals. Provide daily coaching and supervision through side-by-sides, retroactive call/ticket review and team huddles. Be accountable for the hiring funnel of your immediate team by delivering on hiring targets set by direct manager. Ensure compliance with regulation and adherence to Pg quality standards in concert with our quality assurance team.

Senior InfoSec Governance, Risk, and Compliance Analyst

Client Experience Associate

Customer Success Associate - Property & Casualty

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Load 3 more jobs7 jobs at Policygenius

US General Manager - New York

Revolut
Greater NYC Area
1 day ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

IT Support Technician

AlphaSense
Greater NYC Area
1 day ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an ambitious, driven professional to help build the information technology group at AlphaSense.

Strategic Sourcing Manager- Mechanical

Peloton
Greater NYC Area
1 day ago
+27
At Peloton, Strategic Sourcing Managers collaborate with Engineering teams to ensure we have a high quality, cost effective supply base that is able to also deliver components to meet our production demand. As a Sourcing Manager, you will serve as the primary contact for internal teams and external partners/suppliers for sourcing and procurement. You'll identify key mechanical components, identify potential suppliers and build consensus cross functionally to qualify those suppliers. You'll lead and support the development, implementation and management of global strategies to provide Peloton with optimal flexibility, quality, and supply assurance. Working closely with Product Management, Hardware/ Software Engineering, Industrial Design, Quality Engineering and Operations teams, you will manage and maintain long-term supplier relationships. The role will be based out of Peloton's NY HQ.

Director of Business Operations

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Vice President, Corporate Wellness

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

Senior Manager, ODM

Network Engineer

IT Support Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Senior Manager- Supply Chain Systems

ERP System Analyst

Load 10 more jobs19 jobs at Peloton

Customer Success Training Manager

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Disputes Specialist

Current
Greater NYC Area
2 days ago
+22
As a Dispute Specialist, you’ll help us investigate member dispute claims, coordinate funds recovery with merchants, and resolve claims in accordance with Federal Regulations and network rules. The Disputes Specialist is an integral part of a high functioning team that promotes the conciliation and/or arbitration to resolve disputes and negotiations between consumers and the business. You will participate in risk initiatives, monitor fraud trends, and focus on financial recovery efforts in order to maintain reputational standing.

Customer Success Manager

Integral Ad Science
Greater NYC Area
2 days ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
3 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Senior Technical Support Specialist

Braze
Greater NYC Area
3 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Customer Success - Operations Associate

Rhino
Greater NYC Area
4 days ago
+27
As a Partner Success Coordinator at Rhino, you’ll join a growing team that is transforming the future of renting. You will play an instrumental role in ensuring that all Rhino’s partners have a positive initial experience and quick access to Rhino services. You will be the glue that enables a partner to use Rhino at the technical level. 

Customer Success Manager (Onboarding Specialist)

Rhino
Greater NYC Area
4 days ago
+27
Understand and translate partner goals into action plans to ensure they begin offering Rhino quickly.  Present Rhino to large audiences of decision makers and end users, and train end users on how to effectively utilize Rhino.  Manage a portfolio of new partners, from ensuring their systems are configured properly to handling initial support inquiries. Collaborate with Sales, Marketing, and Integration teams to ensure smooth handoffs before and after onboarding. Identify new opportunities for growth within clients and troubleshoot issues that occur. Assist in gathering client feedback, defining processes, and identifying best practices. Communicate client insights across all relevant departments to optimize customer experience and add value across their portfolio. Track and maintain accurate client records and hit key onboarding milestones.

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
4 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Head of Broker Operations

Orchard
Greater NYC Area
4 days ago
+22
The Head of Broker Operations at Orchard will be a critical member of the leadership team, driving a superior customer experience for all Orchard customers. The Head of Broker Operations will be based in either our New York City or Austin, TX offices and will report to the CEO, Court Cunningham.

Director, Growth

Narrativ
Greater NYC Area
4 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
4 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Client Partner

Narrativ
Greater NYC Area
4 days ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Director, Information Security

<intent>
Greater NYC Area
4 days ago
+54
We’re looking for a Director of Information Security to cultivate a culture of shared cyber risk ownership, ensuring the confidentiality, integrity, and availability of all corporate assets. The ideal candidate will bring expertise in all things security to our team. This is a strategic role that will be responsible for our information security policies and practices, governance and reporting, training and awareness, vulnerability and risk assessment and remediation, and business continuity.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
4 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Director, Tenant Rep Activation & Strategy

VTS
Greater NYC Area
4 days ago
+35
This is an opportunity to help build and launch a new business within an already successful start-up. We’re looking for someone to help us activate and engage the tenant rep broker community in our new marketplace, truva. You will be responsible for owning all aspects of tenant rep engagement. In this new and exciting role, we’re looking for someone to leverage their knowledge of the industry to help us build and maintain the right relationships and ensure the viewpoint of tenant reps is included in everything we do, so we build a product that helps tenant rep brokers do their job better every day!

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,493
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,382
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,420
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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