NYC Tech Jobs and Startup Jobs

10

Director, Customer Success

Paxos
Greater NYC Area
1 day ago
+29
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
4 days ago
+29
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

IT Support Engineer

AlphaSights
Greater NYC Area
4 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Mandarin-Speaking Associate

Korean-Speaking Associate

Japanese-Speaking Associate

Client Protection Associate (January 2020)

Client Protection Associate (2020 Graduates)

Associate Program (Spanish Fluency)

Experienced Associate Program

Associate Program (January 2020)

Client Protection Associate - Immediate Start

Load 6 more jobs10 jobs at AlphaSights

Tech III A

Discovery Digital Media
Greater NYC Area
6 days ago
The primary objective of the Tech III role is to provide senior first-line support to our global customers. This support can be rendered in the form of phone, email, chat, or face-to-face interactions. Resources supporting this role are our initial face-of-IT and are expected to have a versatile skill set both technically and personally with an ability to stay focused and continually develop as an experienced and skilled technician. Technicians in this role will mentor and groom technicians in the Tech I and II roles and handle more complex issues.

Digital Media Engineer

Executive Assistant

BCG Digital Ventures
Greater NYC Area
1 week ago
+24
The Executive Assistant will be working as part of a flexible team, providing high-level support to one Partner and 1-2 Directors inclusive of complex calendar management, travel management and expense reimbursement. The primary goals are to leverage the executives’ time, support the broader team, and successfully serve BCG’s clients.

Head of Sales and Marketing - elovee

Gambling Operations Director

Tipico
Greater NYC Area
1 week ago
This role is instrumental in shaping the USA expansion. Getting into the business at such an early stage allows the individual to set the operational foundations as they see fit. This role will be at the heart of the organisation, as well as our consumers and as such key in setting the culture, developing the core departments and planning a successful launch of the sportsbook operations. The role will be responsible for setting the short and long term goals of the Operations department, building teams and selecting the right people to join us on the journey.

Information Technology Support Manager - Winklevos…

Gemini
Greater NYC Area
1 week ago
+29
Winklevoss Capital Management is looking to hire our first dedicated in-house IT Support Manager. In this role you'll be responsible for the support, growth, and direction of all technology within WCM. Our small office is growing fast, and we need a hand-on, experienced technology manager to both directly support all our employees, and shape our technology future. 

Associate Enterprise Infrastructure Engineer

Summer Strategy Associate

MealPal
Greater NYC Area
2 weeks ago
+30
Support strategic business decision-making across the operations, marketing, analytics, engineering, and finance teams. Own special projects (e.g., tracking customer sentiment analysis, competitive analyses, user segmentation, new adjacencies exploration) and deliver results to the executive leadership team. Monitor performance metrics to track and manage the progress of key cross-functional initiatives . Prepare internal communications for company-wide presentations and events.

Executive Director of Events

Recount Media
Greater NYC Area
1 month ago
+16
Recount Media is seeking an Executive Director of Events who is looking to build an events business at the intersection of politics, business and technology. This vital hire will be responsible for the direction and execution of our ambitious plan to build industry events, most notably our flagship Shift Series - which currently consists of full-day conferences on each Coast.  The candidate will have experience planning and growing large scale events, negotiating contracts, managing budgets, and thinking creatively about production, attendee and sponsor experiences. This is a full-time position. 

General Manager

CAMP
Greater NYC Area
2 months ago
Building, leading and managing a team of store experience managers and associates dedicated to delivering a experience that connects with each of our customers and builds our community. Supervising the day to day activities of the store, ensuring we consistently deliver the best experience to our customers. Driving revenue by ensuring our store experience team members are delivering outstanding customer service, providing helpful product insights, and are developing individual relationships with customers to guide them through the experience.   Partnering with People & Operations teams to create employee training and development programs to ensure every team member is delivering a memorable experience to customers. Managing a team of store managers and retail associates. Weekly staff scheduling, approval time off requests, etc Oversee the execution of visual merchandising strategy.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Operations Manager $92,543
Min: $45K
Max: $250K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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