NYC Tech Jobs and Startup Jobs

28

Receptionist & Office Coordinator

Reonomy
Greater NYC Area
17 hours ago
+32
Reonomy is looking for a well organized, proactive, and welcoming Receptionist/Office Coordinator to join our growing team! You will be an integral member of our People team working closely with our Office Manager and VP of People, while collaborating daily with team members across the organization. As Reonomy's Receptionist/Office Coordinator you will pride yourself on embodying our culture by cultivating a positive, warm and welcoming environment. As the face and voice of Reonomy, you will set the tone for everyone walking through Reonomy's doors, always striving to "wow" via the phone, face to face, e-mail and slack.

Operations Coordinator

Perch
Greater NYC Area
18 hours ago
+22
Perch is looking for an Operations Coordinator to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.  This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Office Manager

Domio
Greater NYC Area
1 day ago
+32
Ensure organizational effectiveness and efficiency in the office and be the first point of contact for building management. Develop office communication protocols and streamline administrative procedures. Direct maintenance, mailing, shipping, supplies, and cleaning. Be the point of contact for all HQ and remote employee requests and work closely with our IT Reliability Engineer for all IT concerns. Manage relationships with service providers and vendors. Work alongside our People Team to oversee office policies. Greet visitors hospitably and ensure communication with the visitors’ host. Own the new hire onboarding process and assist with new hire orientation. Maintain office inventory, conference rooms, kitchen, and consistent upkeep of other office amenities such as the dishwasher, coffee machine, etc. Promote company culture by organizing the company events calendar.

Director of Security

Director of Real Estate Investments

Reservations Coordinator

Property Manager

Regional Head of Real Estate - New York

Load 2 more jobs6 jobs at Domio

Upload Assistant

Meero
Greater NYC Area
1 day ago
+16
- Final checking of the conforming and quality of the photo's. - 4-6 month duration - freelance. - Upload of the photo's on the client platform in the requested format.

Property Manager

Venn
1 day ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Customer Success Associate

REZI
Greater NYC Area
1 day ago
+27
The Tenant Success Associate’s primary role is to ensure that REZI tenants have an exceptional apartment rental experience. Responsibilities include assisting prospective tenants through the online REZI application process, developing trusted relationships with landlords and property managers, managing tenant lease renewal processes, and assisting tenants with service requests such as repair and maintenance. The Tenant Success Associate plays an important role in achieving company growth objectives – and achieving REZI’s mission to transform the real estate industry. The position includes the exciting opportunity to work cross-functionally with the Real Estate, Technology, Legal, and Finance teams to enhance the client experience. 

Director, Customer Success

Paxos
Greater NYC Area
2 days ago
+29
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
5 days ago
+29
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Space Operations Manager

Knotel
Greater NYC Area
5 days ago
+25
Oversee the operation of one or more Knotel buildings. Manage vendor activities ensuring that our spaces are clean and well stocked. Troubleshoot small and large building or customer issues, coordinating across teams to find creative solutions. Execute with speed and quality. Act as a frontline support to our Members who call Knotel home. Develop close relationships with our Members to provide context and intel, and collaborate across the company to develop strategies to improve loyalty. Surface opportunities and provide innovative ideas to improve our product offering.

IT Service Delivery Engineer

Workplace Strategist

Head of IT

Director, Real Estate

Senior Manager, Enterprise Solutions

GM, Expansion (North America)

VP, General Manager

Load 4 more jobs8 jobs at Knotel

Customer Support Associate

Rhino
Greater NYC Area
5 days ago
+27
Provide day-to-day support of customers, which includes real-time conversations via telephone, live chat, and email. Resolve issues in a timely way while effectively prioritizing customer needs. Triage tickets to the appropriate internal departments and work with them to resolve the issue. Identify trends in support needs to influence site design, email copy, and product workflow.

Head of Information Technology

VTS
Greater NYC Area
6 days ago
+35
You combine strong operational experience and technical proficiency with a customer-first mindset. You’re adept at modern IT practices and technologies, with the maturity and savvy to deploy them at an organizational scale. You and your team will support a high growth technology organization that has high expectations of IT. Our ideal candidate is comfortable balancing responsibility for strategic projects with being an applied technical leader.

Market Manager

VTS
Greater NYC Area
1 week ago
+35
We are hiring Video Tech Ops Engineers with at least 3 years of experience in hybrid IT & Video engineering environments. You will report to our Senior Manager of Infrastructure. You will help build and support our video environment including our video content creators with Live Broadcasts, Production, Post Production and other video-focused technology needs. We help run our internal studios where we write, direct, and produce BuzzFeed content (News, Entertainment, Branded and Live video). We are looking for thoughtful,, passionate contributors to join our growing team.

Owner Success Specialist

StayMarquis
Greater NYC Area
1 week ago
The Owner Success Specialist will be responsible for managing the relationship between Stay Marquis and our homeowners. It will be the job of this position to ensure that properties are optimally set up both in terms of listing content and pricing. The owner success specialist will serve as the owner’s voice within Marquis.

Customer Advocate

Nesterly
Greater NYC Area
1 week ago
Nesterly is in search of a Customer Advocate to help us deliver excellent customer experience as we expand to additional markets. We're looking for mission-driven self-starters to join us in tackling the urban housing crisis and building a more interconnected world through intergenerational homesharing. Nesterly is seeking an enthusiastic and hands-on Customer Advocate to join our team in NYC or Portland. In this role, you will be a product expert on the front lines of customer service, handling inbound inquiries from new, existing, and potential customers. You will develop the company's customer success strategies through a deep understanding of the product and customer challenges. 

Senior Client Advisor

VTS
Greater NYC Area
1 week ago
+35
As a Senior Client Advisor you will work with a few of our largest, most complex clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track their usage and adoption, provide insights and best practices on how they better leverage the VTS platform at an account level, (e.g., opportunities for workflow improvement,) and proactively help them address workflow gaps. You will work with sales, implementation, and product teams to ensure a coordinated approach to customers. You will also work closely with sales on upsells, expansions, and renewals. 

Gambling Operations Director

Tipico
Greater NYC Area
2 weeks ago
This role is instrumental in shaping the USA expansion. Getting into the business at such an early stage allows the individual to set the operational foundations as they see fit. This role will be at the heart of the organisation, as well as our consumers and as such key in setting the culture, developing the core departments and planning a successful launch of the sportsbook operations. The role will be responsible for setting the short and long term goals of the Operations department, building teams and selecting the right people to join us on the journey.

Client Advisor

VTS
Greater NYC Area
2 weeks ago
+35
As a Client Advisor, you will work with a diverse set of clients to ensure they are maximizing the value of VTS for their organizations. You will be responsible for partnering with them to help them adopt VTS and achieve predictable business outcomes. You will track usage and adoption, provide reports, insights and best practices on how they better the platform at an account level, (e.g., opportunities for workflow improvement, best practices and sharing these with clients) and proactively help them address account level product gaps or adoption issues. You will be a partner to the sales, implementation, and product teams to ensure a coordinated approach to customers. You will also partner closely with sales on upsells, expansions, and renewals. 

Doorkee Customer Journey Guide

Doorkee
Greater NYC Area
2 weeks ago
Off the heels of an exciting and affirming round of seed funding we are now live with our Beta and eager to welcome the right Customer Journey Guide to our NYC-based team. Your responsibility will be to shepherd Apartment Seekers and Departing Tenants through our process, whether they are seeking to register their current apartment to provide access to prospective future tenants, or to find and apply for their own next home through Doorkee’s platform. We’re looking for someone who balances tact, empathy, and persuasiveness to steer transactions to close on our platform. You’ll use methods like emails, texts, phone calls, and in-person events to educate customers about Doorkee’s benefits and processes.

Customer Experience Manager

Meero
Greater NYC Area
2 weeks ago
+16
Meet our key clients to gather their feedback and reinforce the partnership with Meero. Track and report on customer health and satisfaction. Understand your accounts power maps, objectives, and strategies. Ensure a Customer-centric culture at Meero. Communicate and share acquired knowledge across channels and build action plans with CSMs. Provide more value and engage our clients by building our client community. Set up workshops with both our clients and internal Meero teams (product, marketing, growth, etc.).

Customer Service Manager

Meero
Greater NYC Area
2 weeks ago
+16
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,576
Min: $31K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Office Manager $61,656
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Operations Manager $92,543
Min: $45K
Max: $250K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $139,276
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC