NYC Tech Jobs and Startup Jobs

69

Manager, Customer Success - Life Insurance

Policygenius
Greater NYC Area
4 hours ago
+37
Manage a team of agents and coordinators and own their individual and team-level performance by delivering structured feedback through 1:1s, performance reviews, and professional development conversations. Align direct reports on team goals (daily, weekly, monthly) and provide regular visibility into the progress toward those goals. Provide daily coaching and supervision through side-by-sides, retroactive call/ticket review and team huddles. Be accountable for the hiring funnel of your immediate team by delivering on hiring targets set by direct manager. Ensure compliance with regulation and adherence to Pg quality standards in concert with our quality assurance team.

Senior InfoSec Governance, Risk, and Compliance Analyst

Client Experience Associate

Customer Success Associate - Property & Casualty

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Load 3 more jobs7 jobs at Policygenius

US General Manager - New York

Revolut
Greater NYC Area
15 hours ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

IT Support Technician

AlphaSense
Greater NYC Area
16 hours ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an ambitious, driven professional to help build the information technology group at AlphaSense.

Strategic Sourcing Manager- Mechanical

Peloton
Greater NYC Area
16 hours ago
+27
At Peloton, Strategic Sourcing Managers collaborate with Engineering teams to ensure we have a high quality, cost effective supply base that is able to also deliver components to meet our production demand. As a Sourcing Manager, you will serve as the primary contact for internal teams and external partners/suppliers for sourcing and procurement. You'll identify key mechanical components, identify potential suppliers and build consensus cross functionally to qualify those suppliers. You'll lead and support the development, implementation and management of global strategies to provide Peloton with optimal flexibility, quality, and supply assurance. Working closely with Product Management, Hardware/ Software Engineering, Industrial Design, Quality Engineering and Operations teams, you will manage and maintain long-term supplier relationships. The role will be based out of Peloton's NY HQ.

Director of Business Operations

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Vice President, Corporate Wellness

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

Senior Manager, ODM

Network Engineer

IT Support Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Senior Manager- Supply Chain Systems

ERP System Analyst

Load 10 more jobs19 jobs at Peloton

Customer Success Training Manager

DailyPay, Inc.
Greater NYC Area
1 day ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Disputes Specialist

Current
Greater NYC Area
1 day ago
+22
As a Dispute Specialist, you’ll help us investigate member dispute claims, coordinate funds recovery with merchants, and resolve claims in accordance with Federal Regulations and network rules. The Disputes Specialist is an integral part of a high functioning team that promotes the conciliation and/or arbitration to resolve disputes and negotiations between consumers and the business. You will participate in risk initiatives, monitor fraud trends, and focus on financial recovery efforts in order to maintain reputational standing.

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
2 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Technical Support Associate

Latch
Greater NYC Area
2 days ago
+28
Latch is hiring a Technical Support Associate to support and assist our Integration & Technical partners in the installation and implementation of Latch’s access systems across the US. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming technical support requests between the hours of 8AM - 8PM ET. This will ensure our partners successfully and properly install, activate, and service all Latch units. Additionally, the individual will work closely with the internal general support, operations and sales team. 

Customer Success Manager

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Engineer

Load 1 more jobs5 jobs at Latch

Customer Success - Operations Associate

Rhino
Greater NYC Area
3 days ago
+27
As a Partner Success Coordinator at Rhino, you’ll join a growing team that is transforming the future of renting. You will play an instrumental role in ensuring that all Rhino’s partners have a positive initial experience and quick access to Rhino services. You will be the glue that enables a partner to use Rhino at the technical level. 

Customer Success Manager (Onboarding Specialist)

Rhino
Greater NYC Area
3 days ago
+27
Understand and translate partner goals into action plans to ensure they begin offering Rhino quickly.  Present Rhino to large audiences of decision makers and end users, and train end users on how to effectively utilize Rhino.  Manage a portfolio of new partners, from ensuring their systems are configured properly to handling initial support inquiries. Collaborate with Sales, Marketing, and Integration teams to ensure smooth handoffs before and after onboarding. Identify new opportunities for growth within clients and troubleshoot issues that occur. Assist in gathering client feedback, defining processes, and identifying best practices. Communicate client insights across all relevant departments to optimize customer experience and add value across their portfolio. Track and maintain accurate client records and hit key onboarding milestones.

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
3 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Head of Broker Operations

Orchard
Greater NYC Area
3 days ago
+22
The Head of Broker Operations at Orchard will be a critical member of the leadership team, driving a superior customer experience for all Orchard customers. The Head of Broker Operations will be based in either our New York City or Austin, TX offices and will report to the CEO, Court Cunningham.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
3 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Director, Tenant Rep Activation & Strategy

VTS
Greater NYC Area
3 days ago
+35
This is an opportunity to help build and launch a new business within an already successful start-up. We’re looking for someone to help us activate and engage the tenant rep broker community in our new marketplace, truva. You will be responsible for owning all aspects of tenant rep engagement. In this new and exciting role, we’re looking for someone to leverage their knowledge of the industry to help us build and maintain the right relationships and ensure the viewpoint of tenant reps is included in everything we do, so we build a product that helps tenant rep brokers do their job better every day!

Sr. Director, Credit and Fraud Risk

Bread
Greater NYC Area
3 days ago
+38
Reporting to the senior management team and leading a team of data scientists and operational analysts, you will have a hands-on role in all aspects of Credit and Fraud Risk management—from underwriting to term and credit limit assignment to managing relationships with critical external vendors and internal stakeholders.  If you have a passion for all things Risk with a track record of leadership and results who likes to get things done by engaging in teamwork, is not afraid to dive in hands-on, and is excited by the challenges that come with life at a fast-growing FinTech startup, you’ve come to the right place.

Partner Support Specialist

QuadPay
Greater NYC Area
4 days ago
+25
You will be responsible for handling the concerns of our merchant partners and fostering a growing partner community. The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Business Operations Associate

Spruce
Greater NYC Area
4 days ago
+20
You’re an outcome focused, self-starter who sees the systems and processes behind everything. You thrive on the challenge of navigating a complex product and are able to use your analytical and collaborative skills to turn business problems into scalable solutions. You have an eye for detail, with experience documenting and streamlining processes simultaneously. When presented with a challenge you take the lead, engaging with the right people to execute. You think that the best results are delivered through teamwork and pride yourself on your ability to build and maintain strong stakeholder relationships.

Incident Manager

DailyPay, Inc.
Greater NYC Area
4 days ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

Director of New Ventures

Redesign Health
Greater NYC Area
5 days ago
+15
Redesign Health is looking for a Director of New Ventures. Working with our Head of New Ventures, you will be involved in all steps of Redesign’s ideation, research, prototyping, and launch process. The goal of this role will be to diligence and co-found the next generation of great healthcare companies. Key components of the job will include ideation, completing industry research, creating business plans, prototyping and testing, developing go-to-market strategies, building founding teams, and early-stage operationalization of new ventures. You will work closely with Redesign’s functional area heads across product, technology, marketing, finance, accounting, and legal as you evaluate and launch new businesses. This position will report to the Head of New Ventures at our NYC headquarters.

Director of Revenue Operations

Clyde
Greater NYC Area
6 days ago
+26
Reporting to the VP of Growth, the Director of Revenue Operations supports functions essential to sales productivity. This individual will work to drive the overall growth of the organization by improving sales force effectiveness and working closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. The Director of Revenue Operations will build a foundation for excellence by reinforcing strategy with metrics, infrastructure, business processes, best practices, budgeting, analysis, and reporting. The ideal candidate will be a results-oriented professional with proven analytical skills and experience managing the functions essential to sales force productivity and end-to-end marketing optimization.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,493
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,382
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,420
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC