NYC Tech Jobs and Startup Jobs

15

Venture Ops Lead

Redesign Health
Greater NYC Area
18 hours ago
+15
Redesign Health is looking for a Director of Operations. Working with our Head of Operations, you will be responsible for managing the day-to-day operations of the platform and positioning the platform to scale. Key components of this role will include implementing and managing systems and processes across a number of areas: shared services model and operating model, resourcing, office management and vendor relations, goal setting and accountability tracking, technology and platform investments, and more. The ideal candidate thrives in a highly cross-functional role, and is a systems thinker, proven executor, and strong communicator. This position will report to the Head of Operations at our NYC headquarters.

Director of Customer Success

Narmi
Greater NYC Area
1 day ago
+30
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.

Risk Manager

Via
Greater NYC Area
5 days ago
+14
As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

Health Advocate

Galileo
Greater NYC Area
1 week ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Field Operations Leader

Galileo
Greater NYC Area
1 week ago
+17
Build and support a team, enabling both excellent patient care and ongoing team learning and growth. Implement processes that support core resources and activities such as thoughtful labor planning, robust operational systems, and innovative/collaborative care mechanisms.

Customer Success Client Trainer

DailyPay, Inc.
Greater NYC Area
1 week ago
+40
The Customer Success Training Manager is a client-facing role responsible for the development and implementation of training plans in line with business objectives. This position requires excellent project management and communication skills and a high degree of self-motivation. You will need to identify training needs, organize and monitor external training, e-learning, etc and deliver training sessions yourself. Flexibility, creativity and great organizational skills come in handy with this exciting, fast-paced position.

Media Supervisor

Outcome Health
Greater NYC Area
2 weeks ago
+23
As a Media Operations Manager at Outcome Health, you will manage the end-to-end campaign life cycle - prep, launch, tracking and measurement - to ensure successful implementation. You will partner with Sales to offer ongoing support throughout the client relationship, with a focus on delivering an exceptional level of customer service. You will also serve as the voice of the client internally, working with Product, Engineering, and Business Analytics to improve the OH platform based on client feedback.

Operations Principal

Via
Greater NYC Area
2 weeks ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Director, Customer Support

DonorsChoose
Greater NYC Area
2 weeks ago
+44
DonorsChoose is the leading platform for giving to public schools. Teachers across America use the site to create projects requesting resources their students need, and donors give to the projects that inspire them. Since its founding by a Bronx teacher in 2000, 4 million people and partners have given $965 million to projects reaching over 40 million students. In this clip, board member Stephen Colbert tells our story.  Unique among

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
3 weeks ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
3 weeks ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Customer Experience Specialist

Hydrant
Greater NYC Area
4 weeks ago
+16
As a CX Specialist at Hydrant, you have the ability to create memorable relationships with our customers. The goal is to deliver timely and seamless experiences that make customers smile. We pride ourselves on experiences that are far superior to most e-comm organizations. Life is stressful enough, hydration routines don’t have to be - our CX team will go out of the way to support our customers.

Head of Operations (Stealth Venture)

Redesign Health
Greater NYC Area
1 month ago
+15
This is a Head of Operations role at a stealth venture in the form of a home care delivery and engagement platform launching out of Redesign Health. We are on a mission to holistically address key drivers of health outcomes.   About the Role As the founding Head of Operations at this venture, you will get your hands in all areas of the business and help set, manage and drive all key strategic initiatives to ensure alignment among goals,

Chief of Staff (Stealth Venture)

Redesign Health
Greater NYC Area
2 months ago
+15
Advancing toward our goal of redefining child development care requires setting in motion a lot of different pieces throughout the business. As the Chief of Staff, you will be responsible for gathering those moving pieces and making them fit together – not unlike a puzzle. You will be involved in all facets of the business, from supporting our fundraising efforts, defining our real estate strategy to financial modeling. This position will report directly to and partner extremely closely with the CEO. This is a great opportunity for a strategically-minded leader looking to help build a business from its earliest stage, and to shake up a historically stagnant industry.

Property Manager

Venn
6 months ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,243
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,269
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $180,361
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

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