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NYC Tech Jobs and Startup Jobs

39

IT Service Desk Technician

Moda Operandi
Greater NYC Area
16 hours ago
+48
First point of contact IT Service request. Walk users through troubleshooting process. Escalate issues to appropriate parties. Follow up and update users on status and provide information. Record troubleshooting steps and resolutions within ticketing system. Monitor and maintain computer systems. Onboarding . Maintain computer inventory. Keep IT equipment up to date. Assist users with using Zoom for conferencing. Manage user accounts across various platforms. Provide updates and backups of user computers upon request. Maintain AV equipment.

Operations Manager

Grailed
Greater NYC Area
16 hours ago
We are looking for an Operations Manager to join our team and help us grow our private client and physical inventory-related business lines. You will be responsible for receipt of inventory, listing creation (including product photography), managing the Grailed Official seller account and coordinating shipping items. The Operations Manager will be one of the key members of the Grailed Private Client Services team, which includes sales, marketing, physical inventory management, accounting, merchandising and planning. 

Executive Assistant

The Farmer's Dog
Greater NYC Area
17 hours ago
+17
Our CEO is looking for an experienced Executive Assistant to help work as a force multiplier as we scale the company. You will providing administrative support to the CEO, helping him focus on the most important tasks. The role poses the opportunity to see the inner workings at a fast growing company at the highest level and grow into supporting other Executives across the team.

Product Support Engineer

Bluecore
Greater NYC Area
17 hours ago
+24
We are looking for a passionate, creative, and highly competent Product Support Engineer. Your job is to make the lives of our customers (both external and internal) as easy as they can be when it comes to getting more out of our product. This is an integral role at Bluecore as you will help work through any challenges our customers have with our product and ultimately make them want to shout from the rooftops about how much they love Bluecore. We are a rapidly growing company with an “all hands on deck” and “roll up your sleeves” work ethic. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful & tenacious.

EDI Senior Specialist

Harry's
Greater NYC Area
1 day ago
+32
The Global IT and SAP team at Harry's work cross-functionally and across geographies to make sure our company is equipped to scale. Through our help desk, long term systems initiatives, and deep technical knowledge, we provide services to the entire company. We are committed to doing whatever it takes to support our coworkers operating in the most state of the art environment to ensure continuous improvement and keep up with excelled growth and demand.

DTC Director (Flamingo)

Senior Associate, Retail Distribution

Manager of Store Design and Construction

LA – City Manager

Ohi
Other
2 days ago
As a City Manager for Ohi you will have the opportunity to lead and develop people and oversee all Ohi’s micro-DC’s in Los Angeles.  Your main focuses will be recruiting, hiring and retaining 1099 temp works and full-time employees as well as overseeing the day to day operations of all micro DC’s in your city.  You will be in charge of maintaining the highest levels of safety, quality, attendance performance, service and ability to scale locations quickly. This role will require flexible hours and the ability to work out of multiple locations within Los Angeles.

Head of Fulfillment & Distribution

LeafLink
Greater NYC Area
2 days ago
+12
As the first member of the LeafLink Fulfillment and Distribution Team, the Head will review, strategize and execute on the inclusion of shipping services for LeafLink’s marketplace customers. Our marketplace is already managing over 20% of all legal cannabis wholesale orders in the US and this position has the unique opportunity of setting the standard supply-chain logistics in our rapidly-growing space. This team member will own the concept, from start to finish, that empowers licensed cannabis Brands to incorporate last-mile delivery to create consistency and reliability for Retailers.

Dispensing Audiologist

Redesign Health
Greater NYC Area
2 days ago
+14
Want to join an exciting mission-driven start-up to improve the accessibility of hearing care? Lively is looking to hire a highly motivated, forward-thinking Dispensing Audiologist or Hearing Care Specialist to join our team. The candidate must be open to providing innovative service models integrating in-person care at our brand-new clinic in Manhattan with tele-health services.

Director, Growth (x2)

Narrativ
Greater NYC Area
3 days ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Customer Experience Agent

Redesign Health
Greater NYC Area
4 days ago
+14
We are looking for an ambitious Customer Experience Agent. The ideal candidate is someone who can help us execute on an amazing customer experience. You will work with a team to spearhead the customer support efforts with passion, patience, and perseverance. You are empathetic and dedicated to using your people skills and expert knowledge to turn frustrating situations into joyful experiences. You will act as the primary touchpoint for our customers answering support requests and general inquiries via phone, text, and email. You will report to the Customer Operations Lead. 

Operations Manager

The Farmer's Dog
Greater NYC Area
5 days ago
+17
Our logistics team is at the core of everything we do at The Farmer's Dog. As the primary contact to our manufacturing and fulfillment centers, you will be laying the foundation for our growing business while creating lasting partnerships across our 3PLs. We are looking for an operations leader specializing in logistics, fulfillment, and transportation who can assist in building a strong foundation for an incredible customer experience. You will be responsible for day to day operations, while creating process improvements and launching strategic initiatives. You will build out the KPIs and SOPs needed for a lasting business and identify necessary resources as the team grows. This is an incredibly exciting role at the foundation of a growing business.

Membership Experience Associate

Rent the Runway
Greater NYC Area
5 days ago
+38
Rent the Runway is looking for full time Membership Experience Associate to join the growing Customer Experience team at our Dream Fulfillment Center in Secaucus, NJ. In this role, you will be responsible for clear and concise communication around “the smartest way to get dressed” and general perks of membership. Your ultimate goal: increase subscriber loyalty through relationship management and customer education of the subscription value proposition. You will consistently analyze and share customer feedback, and contribute to developing new techniques to ensure customer retention. As a Membership Experience Associate, you will be trained on all aspects of the RTR brand, CX tools/systems and will have the opportunity to be exposed to various aspects of the business.

Customer Experience Associate II

Facilities Technician

Claims Associate

Customer Experience Operations Associate

Executive Assistant

Director of Training (CX and Retail)

Weekend Team Lead, Customer Experience

Customer Experience Associate II - Weekends Only

Store Experience Associate

Network Engineer

Sample Coordinator

Manager, Logistics

Manager, Operations

Team Lead, Operations

Claims Team Lead

Senior IT Specialist

Sr Manager, Operations

Load 10 more jobs18 jobs at Rent the Runway

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
6 days ago
+19
About Us Primary is a vertically integrated ecommerce brand that is changing how parents shop for kids clothes. We have our sights set on transforming the $30B kids clothing industry in the U.S. We are venture-backed, and building a team of superstars with significant experience across ecommerce, apparel, and technology. We launched mid-2015 to overwhelming press and customer response (82 NPS score), and are on our way to building a break

Customer Experience Associate

Billie, Inc.
Greater NYC Area
1 week ago
+11
Superior written and oral communication skills Active listening skills to understand the needs of our customers A team player; a ‘no task is too small’ attitude and the endurance to consistently deliver amazing customer experiences Someone who is moved by the idea that you can help the overall business by being the voice of the customer Familiarity with Zendesk or other customer experience systems

Administrative Assistant

RTB House
Greater NYC Area
1 week ago
+23
500+ people, 2000+ campaigns, 1500+ customers globally. Join RTB House USA to help us grow on the biggest and most challenging e-commerce market in the world! Work with the biggest US and global brands with top people from the ad tech industry. As an Administrative Assistant you will play a substantial role in the day to day operations of RTB House in North America.  What you will do: manage general administrative and clerical support; adminis

Delivery Associate

Feather
Greater NYC Area
1 week ago
+24
Act as an assistant to the Delivery Lead while providing a best-in-class experience to customers by working within brand guidelines, and contributing to the development of best practices. Be a proud brand ambassador with the unique responsibility of entering our customers’ homes and interacting with them in person . Complete a pre-assigned route of deliveries and/or pickups in a given day, including delivery via walk-up or service elevator, onsite assembly, and trash removal. Assist in loading the delivery vehicle each day with furniture for delivery to customers.

Chief of Staff

Bread
Greater NYC Area
1 week ago
+42
Bread transforms pricing in e-commerce: The $1,000 couch you’re looking at might become $50/month. Bread partners with merchants to offer end consumers the ability to pay over time with clear, transparent terms and fair rates. Our B2B2C model aligns our goals with our merchants’ goals, and we are a leader in organizational customer centricity and service. Add a powerful, flexible merchant API that can seamlessly integrate financing anywhere in

NYC Delivery Lead

Feather
Greater NYC Area
1 week ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class logistics team in New York, and is seeking a Delivery Lead to manage daily deliveries to our customers. You will be responsible for successfully completing a daily route

Office Operations Manager

Atoms
1 week ago
+17
The Atoms' team is looking for an Office Operations Manager with a passion to make people happy and lead with a hospitality mindset. You love to make things work efficiently and have the ability to quickly navigate evolving employee needs. You exude an energy of customer service and accommodation whilst maintaining brand standards and fostering the evolving Atoms culture. This hire thrives in a fast-paced environment, has a genuine passion for a job well done, and consistently drives all initiatives with immaculate attention to detail. In addition to internal support, they will be external-facing, managing vendor relationships, events, and overseeing facilities maintenance projects/sourcing. You think outside the squared cubical, are always watching and learning processes and imagining how to optimize them with your coworkers in mind. A valuable opportunity to expand research/sourcing skills, and develop cost-effective vendor relationships, and immerse yourself in the enterprising world of startups.

Medical Director

Redesign Health
Greater NYC Area
1 week ago
+14
Head the medical function for Redesign Health centers and be an active member of the leadership team. Working with leadership team, play strong lead role in creating and articulating the clinical/medical vision for the business. Partner with the Ops team to insure the effective running of the center from a clinical and patient perspective. Build and oversee governance framework for everything medical in the business. Collaborate with doctors and relevant health care systems to ensure that the clinical services provided are consistent with the patient requirement of the patient base. Be the voice of the doctor/patient with all non clinical stakeholders including vendors, landlords and our own employees as well. Working with the Ops and Finance teams, ensure that the clinical model is commercially viable.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,422
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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