NYC Tech Jobs and Startup Jobs

61

Partner Support Specialist

QuadPay
Greater NYC Area
1 day ago
+25
You will be responsible for handling the concerns of our merchant partners and fostering a growing partner community. The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Customer Experience Agent

Lively
Greater NYC Area
1 day ago
+14
Getting people the hearing care they need is a challenging task and, as a Customer Experience Agent at Lively's NYC office, you will be essential to making our mission a reality. You will be at the heart of creating a better-than-best experience for our customers. You will be in charge of delivering remote support with passion, patience, and perseverance. If you are someone who leads with empathy and is able to work independently, this role is for you! 

Business Operations Associate

Spruce
Greater NYC Area
1 day ago
+20
You’re an outcome focused, self-starter who sees the systems and processes behind everything. You thrive on the challenge of navigating a complex product and are able to use your analytical and collaborative skills to turn business problems into scalable solutions. You have an eye for detail, with experience documenting and streamlining processes simultaneously. When presented with a challenge you take the lead, engaging with the right people to execute. You think that the best results are delivered through teamwork and pride yourself on your ability to build and maintain strong stakeholder relationships.

Incident Manager

DailyPay, Inc.
Greater NYC Area
1 day ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

IT Support Engineer

Justworks
Greater NYC Area
1 day ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

Information Security Analyst - Security Operations

Director of New Ventures

Redesign Health
Greater NYC Area
2 days ago
+15
Redesign Health is looking for a Director of New Ventures. Working with our Head of New Ventures, you will be involved in all steps of Redesign’s ideation, research, prototyping, and launch process. The goal of this role will be to diligence and co-found the next generation of great healthcare companies. Key components of the job will include ideation, completing industry research, creating business plans, prototyping and testing, developing go-to-market strategies, building founding teams, and early-stage operationalization of new ventures. You will work closely with Redesign’s functional area heads across product, technology, marketing, finance, accounting, and legal as you evaluate and launch new businesses. This position will report to the Head of New Ventures at our NYC headquarters.

Customer Success Manager

Latch
Greater NYC Area
2 days ago
+28
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Senior Director of Technology Operations

Firmware Manager

Senior Firmware Engineer

Technical Support Associate

Load 1 more jobs5 jobs at Latch

Vice President, Corporate Wellness

Peloton
Greater NYC Area
2 days ago
+27
This leader will identify and build the company’s approach and business opportunity within the exploding corporate health and wellness market. The ideal candidate is a GM-style manager with deep experience in strategy, sales and channel development, as well as product, partnerships and analysis. They will focus on creating revenue-driving relationships with employers, benefits providers and health systems. This senior leader is as comfortable serving as an individual contributor as building and leading a team. 

IT Business Analyst (Finance)

Service Design, Technical Support Analyst

Senior Manager, ODM

Network Engineer

IT Support Engineer (Studio)

Global AV Manager

Director, Sourcing

Director, Logistics

Client Platform Engineer

Senior Manager, Reverse Logistics

Director, Enterprise Operations

IT Service Delivery Analyst

Senior Manager- Supply Chain Systems

ERP System Analyst

Strategic Sourcing Manager- Mechanical

Technology Governance, Risk & Compliance Analyst

IT Support Engineer

Load 10 more jobs18 jobs at Peloton

Director of Revenue Operations

Clyde
Greater NYC Area
2 days ago
+26
Reporting to the VP of Growth, the Director of Revenue Operations supports functions essential to sales productivity. This individual will work to drive the overall growth of the organization by improving sales force effectiveness and working closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. The Director of Revenue Operations will build a foundation for excellence by reinforcing strategy with metrics, infrastructure, business processes, best practices, budgeting, analysis, and reporting. The ideal candidate will be a results-oriented professional with proven analytical skills and experience managing the functions essential to sales force productivity and end-to-end marketing optimization.

Director of Customer Success & Support

Clyde
Greater NYC Area
2 days ago
+26
We are looking for a talented Director of Success & Support with 5+ years as CSM or similar role and 2+ years managing a team, with a positive, problem-solving attitude to join our rapidly growing team in New York. You'll love working with us if you're excited by growth, you embrace responsibility and love to take on new challenges. This team member will help build our entire onboarding, improvement, and success strategy, working directly with the leadership team and immediately managing a growing team.

Customer Success Associate

PitchBook Data
Greater NYC Area
3 days ago
PitchBook is looking for a highly motivated and experienced Customer Success Associate (CSA) with a passion for technology and an interest in the private equity and venture capital industry. Customer Success Associates are the first point of contact for the vast majority of expansion opportunities and continuously build their pipeline within the PitchBook client base.  As a Customer Success Associate you will be responsible for identifying, qualifying, and scheduling product demonstrations between client non-users and PitchBook Account Managers. CSA's will work closely and collaborate with Account Managers to strategically target opportunities for growth within the PitchBook client base. The CSA will develop a deep knowledge of the accounts they support, their client's industry/sector as well as their business needs to drive revenue growth for PitchBook.

Customer Support Specialist

PitchBook Data
Greater NYC Area
3 days ago
The Customer Support Specialist will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook's clients, their industries/sectors as well as their business needs.

Workforce Operations, Sr. Manager

Ocrolus
Greater NYC Area
3 days ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Operations Manager - Case Management (Life Insuran…

Policygenius
Greater NYC Area
3 days ago
+37
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which: ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Senior InfoSec Governance, Risk, and Compliance Analyst

Client Experience Associate

Customer Success Associate - Property & Casualty

Operations Manager - Customer Success

Quality and Training Manager

Manager, Strategy & Operations

Director of Strategy & Business Operations

Load 4 more jobs8 jobs at Policygenius

Workplace Experience Specialist

Bread
Greater NYC Area
3 days ago
+38
Bread is looking for a Workplace Experience Specialist for its headquarters in New York City. The Workplace Experience Specialist will report directly to the Head of Employee Experience under the People Operations team. This role is a vital part of the Bread culture and the experience all have when walking through Bread’s doors - from greeting guests to maintaining the day-to-day office to ensuring chair massage sign-ups go out, it's all about people first! You will have an opportunity to partner with People Operations in ensuring we have a warm and welcoming office environment.

Senior Business Operations Manager

Revolut
Greater NYC Area
4 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Business Operations Manager

Revolut
Greater NYC Area
4 days ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
4 days ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Customer Care Associate

QuadPay
Greater NYC Area
5 days ago
+25
The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. Prior experience managing social media platforms and at least five years’ Customer Service experience are a must. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Customer Experience Manager

QuadPay
Greater NYC Area
5 days ago
+25
You will have accountability and will be responsible for scaling and developing the Customer Service frontlines. With your leadership, the Customer Service teams will continue to meet or exceed both team and individual goals in a highly productive and engaged environment.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,466
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,372
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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